Chatham Parkway Subaru

Traded in our old 2018 Forester for a newer 2021 Forester. Prices seemed fair enough that we didn't even feel the need to haggle. Forester. Prices seemed fair enough that we didn't even feel the need to haggle. More

Purchase and service Subarus purchase for my wife. Purchase experience was okay not great. Salesman answered questions but wasn't as personable as he could be with my wi Subarus purchase for my wife. Purchase experience was okay not great. Salesman answered questions but wasn't as personable as he could be with my wife. Service experience has been good and helpful. More

LOVE MY SUBARU! The salesperson, Padre, was extremely knowledgeable, friendly & knew his way around the car! Highly recommend him as a Salesperson. Provided service The salesperson, Padre, was extremely knowledgeable, friendly & knew his way around the car! Highly recommend him as a Salesperson. Provided service after sale. Would work with him again. LOVE MY SUBARU!!!. More

Service on Low tire Pressure The low pressure problem with the tire was diagnosed and repaired quickly and professionally as I have come to expect from everyone at Chatham Parkway The low pressure problem with the tire was diagnosed and repaired quickly and professionally as I have come to expect from everyone at Chatham Parkway Subaru. More

Outback I enjoyed dealing with Chatham Parkway Subaru dealership! Especially Jimmy McConaghy. Jimmy was very helpful in answering all my questions and getiti I enjoyed dealing with Chatham Parkway Subaru dealership! Especially Jimmy McConaghy. Jimmy was very helpful in answering all my questions and getiting everything setup. He made a effort to find my Outback quickly and gave me a good deal. More

Crosstrek I enjoyed dealing with Chatham Parkway Subaru dealership! Especially Jimmy McConaghy. He was patient with me and very helpful! Look forward to any dea I enjoyed dealing with Chatham Parkway Subaru dealership! Especially Jimmy McConaghy. He was patient with me and very helpful! Look forward to any dealings with this dealer that Ibwill have in the future! The only negative part about my experience was the person that does the finalized paper work for you, at the end of the process, reaked of cigarette smoke! More

I feel the Service Advisor sold me unnecessary repairs Unprofessional and slimy. I bought my 2011 Subaru Outback from Chatham Pkwy Subaru and had all service done there in the past. No more! I have felt t Unprofessional and slimy. I bought my 2011 Subaru Outback from Chatham Pkwy Subaru and had all service done there in the past. No more! I have felt they were honest with me in the past, but last week was a 180 degree change in communication and sales tactics. After describing the noise coming from the front wheel of my car and bringing it in to the service dept, I was given a muddled unclear description of what needed replaced on my car and told that 3 wheel bearings needed replaced. I was told the rear wheels were the worst and they needed replaced the most. The front could wait. The part for the front would have to be ordered. I paid over $1000 dollars to replace the rear wheel bearings including $450!! in labor (completed in less than 2 hours) only to have 0 percent improvement in the noise and vibration, again, still coming from the front of the car. So I call the advisor and he says to bring the car back. He is off the next day so the next service advisor asks if I am ready to have the front wheel done for another $450!! Miraculously the part for the front bearing was in Stock the next day, ready for me. I said , no! I would not be spending any additional money with this service department since the $1000 repair I paid for did zero to fix the original noise I described. I feel I got taken by this dealership in paying for repairs that did nothing to fix the problem I described. More