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Checkered Flag Chrysler Dodge Jeep Ram of Newport News

Newport News, VA

4.5
1,208 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs.
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12629 Jefferson Ave

Newport News, VA

23602

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Showing 1,208 reviews

November 03, 2022

Awesome to work with. Very responsive and kept me and my wife informed throughout the entire process of custom ordering our jeep. More

by jross2614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Airington
Nov 08, 2022 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

Thank you for this amazing review! We really appreciate your business. Sincerely, John Spatz - General Manager - john.spatz@checkeredflag.com

October 31, 2022

Checkered Flag was great to work with. Very refreshing from other dealerships. You work with a genuine person that actually wants you to get what is best for your situation. Kristi was More

by jacquelynfortier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Airington
Nov 03, 2022 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

Thanks for your awesome review, Jacquelyn! Sincerely, John Spatz - General Manager - john.spatz@checkeredflag.com

October 30, 2022

She is absolutely wonderful to work with! Very friendly, knowledgeable and friendly! She got us in the exact vehicle we wanted without hesitation. The communication that she gave through the More

by Tyler Lucas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Spatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Airington
Nov 02, 2022 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

I appreciate your marvelous feedback, Tyler! Sincerely, John Spatz - General Manager - john.spatz@checkeredflag.com

October 16, 2022

Kristi made our Jeep buying experience a breeze. She thoroughly answered all of our questions but also understood we were on a time crunch. Best car buying experience yet!! More

by dillondison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Airington
Oct 19, 2022 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

September 29, 2022

I just purchased a Chrysler 300, Kristi was my sales associate. She was great! She made sure I was taken care of. Thank you Kristi! Nicole More

by nlcarter2618
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Airington
Oct 04, 2022 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

September 28, 2022

Hassle free and had what I was looking fir in a vehicle. I will recommend others. More

by tweety_msboss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Airington
Oct 03, 2022 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

August 14, 2022

Kristi was amazing. She took really good care of us and made the first time car buying experience amazing. Shes truly one of a kind and an amazing and personable dealer. More

by Jackbeauchamp45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi Airington
Aug 17, 2022 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

August 14, 2022

Kristi was awesome to work with. She kept us informed on the car we put a deposit on that was in transit every step of the way . Was very exciting to be part of . Had never put a dep More

by Gregwells66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Lineberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristi Airington
Aug 17, 2022 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

August 12, 2022

1 star is too much for this place! My van has been there for over a month. Every time I call to check in on it, no answer. I leave messages after messages, no response whatsoever. Th More

by Mariah.ellis55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rene & Wesley (ZERO STARS)
Aug 16, 2022 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com

August 10, 2022

Awful service. Terrible, worthless. Do Not bring your vehicle here unless you want it destroyed. More

by Yveringle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Lawson, charlotte
Aug 12, 2022 -

Checkered Flag Chrysler Dodge Jeep Ram of Newport News responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact me at your convenience. Sincerely, Dave Lawson - General Manager - 757-490-1111 - dave.lawson@checkeredflag.com