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Checkered Flag Hyundai World - Service Center

Virginia Beach, VA

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33 Reviews

33 Reviews of Checkered Flag Hyundai World - Service Center

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June 09, 2022

I need help…We purchased a 2022 GV70 from Checkered Flag Genesis, Virginia Beach, VA on April 25, 2022. The same week when my husband washed the vehicle he noticed 4 spots that looked as if the clear coat h More

by Rhondap2005
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Ryan Garner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Hunt
Jun 13, 2022 -

Checkered Flag Hyundai World responded

We acknowledge your review and are currently looking into the events you’ve detailed.

June 07, 2022

I had to return my 2022 GV70 to the dealership to have a paint correction done on four spots which apparently had been compounded, by someone, in an effort to remove four problem areas in the paint. I was t More

by mepayne
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Rene
Jun 09, 2022 -

Checkered Flag Hyundai World responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Ryan Garner - General Manager - ryan.garner@checkeredflag.com - 757-490-1111 Ext. 4700

April 12, 2022

Avoid this business at all costs. I brought my vehicle to Checkered Flag Hyundai weeks ago to fix a very minor issue regarding a molding on a newer Sonata where the plastic was scr More

by andyinvabeach
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Bryan Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2021

After having two other shops diagnose my vehicle with no success, I took my car to Checkered Flag Hyundai. Of course they told me the problem is something I've already done and they want to replace that par More

by tiffripley
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Bryan Lane
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Checkered Flag Hyundai World responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

March 07, 2020

Bought my first Hyundai Accent in 2009 from checkered flag and really loved that little car. My cousin Billy Daniels was the credit manager at that time so that was the reason for my choosing them. Whe More

by orick.orick
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Martene Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Checkered Flag Hyundai World responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

August 12, 2019

Unprofessional I took my car in today to get a state inspection done. I had to wait for over 20 minutes just to be seen. When I walked up to a service representative More

by Carguy10
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Shantea
Sep 11, 2019 -

Checkered Flag Hyundai World responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. If you are open to giving us another chance to make this right, please contact us so we can discuss details of your time with us.

July 01, 2019

Service department lacks professionalism My experience with Checkered Flag Hyundai World service department was less than ideal. I made an appointment to have my car serviced first thing Tues More

by JMeister
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Mark
Jul 08, 2019 -

Checkered Flag Hyundai World responded

This review has been received and acknowledged.

May 29, 2019

Thank You! I use to come to this dealership often, but I move to Chesapeake therefore I began going to Priority Hyundai. For two months I have been advising them More

by Shannon1988
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rene Polanco
May 30, 2019 -

Checkered Flag Hyundai World responded

Hi Shannon and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Rene is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

October 27, 2018

Very pleased Even tho I wasn’t there to buy a car,Jeff didn’t push me to the side,he stayed right there to help me with the Apple car play on how to get it downloa More

by RonG2
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Geoff (Jeff witha G) Warder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2018 -

Checkered Flag Hyundai World responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

October 07, 2017

An amazing experience The treatment by personal amazing. The car I want it he found for me. I am taking home a new car Outstanding job ed. Thanks. More

by Rivera6
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Eddi Cashwell
Oct 09, 2017 -

Checkered Flag Hyundai World responded

Congratulations on your new car! Thank you for taking the time to write about your experience with us. I’m so happy to hear Ed was able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com - 757-490-1111 Ext. 4700

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