Checkered Flag Toyota - Service Center

Excellence Service with tires & vehicle purchases Tire pressure light came on. Called Charles Barker because they are closer to my residence/work, and they said to come in. Went this afternoon, and Tire pressure light came on. Called Charles Barker because they are closer to my residence/work, and they said to come in. Went this afternoon, and technician said it would be a 2 hour wait (for tire check!). Tried to go to gas stations but two were backed up with other customers. Called Checkered Flag. They said to come in, and there would not be a wait. When I got there, I was pleasantly greeted by a young lady who immediately took my vehicle, added some air and discovered I had a small screw in tire. She immediately got a tire technician who pulled out screw. He also gave me a tire gauge. They greeted me warmly and took care of my issue immediately. I asked to speak with their manager so I could express my satisfaction, but since she was in a meeting, they suggested I post a review. Also, purchased two vehicles from them. When I was shopping for a Hylander 3 years ago, Charles Barker salesman would not give me the time of day (which was sad since I had purchased my minivan from them). Came to Checkered Flag and purchased one. it was such a great experience, a month later, we purchased another vehicle. we have been pleased with the customer service and vehicles. My experiences are completely different than the prior Toyota dealership. I highly recommend Checkered Flag. More

They made me an offer I couldn't refuse! Lavon Armstrong and the team at Checkered Flag are awesome. Very friendly and hassle free. I recommend them to anyone in the Hampton Roads area. I Lavon Armstrong and the team at Checkered Flag are awesome. Very friendly and hassle free. I recommend them to anyone in the Hampton Roads area. I came in for a service appointment and walked out with a new car! Great day! More

BEST CUSTOIMER SERVICE. They were ready for me when I arrived, had the notes from scheduler so they knew exactly what needed to be fixed. I left my car, and had someone from They were ready for me when I arrived, had the notes from scheduler so they knew exactly what needed to be fixed. I left my car, and had someone from my office pick me up and take me to work. I asked if my car would be ready by the end of the day, and it was. Carlos Polanco is one of the best service adviser that I ever dealt with, he keeps you inform and tell you what issues need to be fixed and which ones can wait. When I had, my dashboard repaired Carlos took the extra step to get a car rental, and on top of that he called me every day and told me the progress the technicians were making. If anyone ever needs a good service advisor that treats you with respect I would recommend that you deal with Mr. Carlos Polanco he will take care of you from start to finish. More

Toytoa Care 6:09PM Very POOR service , they don;t treat Toyota care customers with respect.WE were on trip service engine light came on . we called they told us 6:09PM Very POOR service , they don;t treat Toyota care customers with respect.WE were on trip service engine light came on . we called they told us to come right over we did 4'58 pm.they don't have to change the oil because we didn't have an inspection sticker. our state doesn;t require one.we were told they would turn out light but no oil change, The bays were empty so there wasn;t an over load.this was Virginia and we were honeymooning from Ga. we Had to go to Walmart for oil change.Toyota care means nothing to this Dealership. Mr. Michael A. Noll Lagrange .Ga. VERY POOR More