Cherry Hill Dodge Chrysler Jeep

This dealership is a SCAM!!!! I had read reviews on this site about this dealer, and proceeded with extreme caution when speaking with them. I confirmed, and re-confirmed everything they were telling me at site about this dealer, and proceeded with extreme caution when speaking with them. I confirmed, and re-confirmed everything they were telling me at least twice. I didn't want to drive over an hour from Delaware only to ripped off and have my time wasted. I SHOULD HAVE LISTENED TO ALL OF THE HORRIBLE REVIEWS ABOUT THE TRIPLEX ON THIS SITE!!!! After almost two weeks of communicating via e-mail with their "Sales Manager" Steve Mancini in regards to the SPECIFC vehicles we were interested in and our credit challenges (recent ch 7 bko discharge), completed credit applications, and guarantees of being able to be approved for 2 VEHICLES, my husband, two small children and myself arrived to a DISASTER. Upon arriving you have to sign in with a sleazy looking guy and then get farmed out to the next sales associate available, even if you have an appointment with a specific person as we did. After producing the emails fromm Steve Mancini showing the vehicles and stock numbers we came to see, the sales associate tells us they aren't there and must have been sold. This seemed impossible to me since someone called to confirm the appointment just two hours before our arrival, at which time my husband confirmed the cars were there on the lot. Since we had driven over an hour we agreed to look at some other cars despite our simmering anger with the situation. After agreeing upon two cars, writing the down payment check and being told our monthly payments for each car the sales associate cam back and said that we couldn't proceed with the arranged deal. My husband and I were puzzled since our credit had already been run by the dealership PRIOR to our arrival and Steve Mancini acutally selecting vehicles that we were approved for PRIOR TO OUR ARRIVAL. After much waiting around, and a so-called manager trying to work something out, we left. One hour drive to the dealership, THREE hours waiting, TWO screaming children and a ONE hour drive home....equals a wasted Saturday and a VERY BITTER taste in my mouth. My husband and I both tried calling to speak with the not-present Steve Mancini, but of course were passed around and even once given a phone number belonging to another dealership. I finally spoke with some poor excuse for a man, and he essentially laughed in my face and told me to get over it and "what was he supposed to do". I hope that one day this DISGUSTING place gets what it deserves. Like the old addage, what goes around comes around. STAY AWAY FROM CHERRY HILL TRIPLEX, IT IS A SCAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

I just recently went there to buy a car it was a Certified Pre used vehicle , not only were they reasonable and ready to work with you but the customer service was outstanding !! I had two minor thi Certified Pre used vehicle , not only were they reasonable and ready to work with you but the customer service was outstanding !! I had two minor things I needed to get fixed , they got me in with no problem whatsoever and didn't ask any questions they fix it for me right away and even gave me another vehicle to use for the day ! I would recommend this dealership to anyone! More

I have bought many vehicles from cherry hill dodge and the only thing I have to say bad about it is that it should not take all day to buy a vehicle. I have spent many hours at cherry hill dodge between s the only thing I have to say bad about it is that it should not take all day to buy a vehicle. I have spent many hours at cherry hill dodge between sales and service that I can not get back. Nouras is a great sales man and every time I have a problem he is always there to help out. If it wasn't for him I would have found a new dealer years ago. More

Rich was really helpful with everything. The new vehicle is great!!! The price is pretty good, Bill 1 of the managers were real good as well. Rich explained everything well & was understanding with the car is great!!! The price is pretty good, Bill 1 of the managers were real good as well. Rich explained everything well & was understanding with the car I wanted and was diligent in getting me in the right car! I’m very satisfied was my 2012 300! Thanks More

Drove 1.5 hours to view new 2012 Dodge Ram 1500 Laramie from internet on Labor Day. We had searched for a specific vehicle for many weeks, and visited many dealerships in NJ and PA. George Simon was an from internet on Labor Day. We had searched for a specific vehicle for many weeks, and visited many dealerships in NJ and PA. George Simon was an absolute pleasure to work with, and explained more than any other sales rep could from all other dealerships. And he was a gentleman in every respect. The Sales Manager, Mike, also was a pleasure to deal with. Neither one made us feel pressured, and worked with us to make the deal happen. It was obvious we were serious, and they treated us with respect while providing all information that we requested. More

Took 4 weeks to finance vechicle. Had to threaten turning jeep in to get them to call financing. Bait and switch, they lie for the sale, WILL NEVER RETURN CALLS!!! EVER CHECK THEM OUT ON BBB 45+ COMPLANTS jeep in to get them to call financing. Bait and switch, they lie for the sale, WILL NEVER RETURN CALLS!!! EVER CHECK THEM OUT ON BBB 45+ COMPLANTS!!!! In 4 weeks time I COULD NOT 1) Get my salesman one time live on the phone 2) Could not get financing one time live on phone 3) wanted $6000 down on a $30,000 jeep xxx!! With a trade in. 4) THEY DO NOT CARE ABOUT THE CUSTOMER!!! AVOID AVOID AVOID bad experience, I wasted 12 hours there 4 times... GO SOMEWHERE ELSE!!!! They are extreme slime, rip off artists.... BE WARNED!!! LISTEN TO THESE REVIEWS! More

Immediately upon the showroom a Manager greeted us and asked if we needed help. At first we said no because we just wanted to look at the car that on the floor. The Manager would periodically check with asked if we needed help. At first we said no because we just wanted to look at the car that on the floor. The Manager would periodically check with us to see if we needed help and when we finally said yes he introduced us to Rich. Rich Catana is laid back and not your typical salesman. He was knowledgeable and answered our questions without looking anything up and he knew all the features of the vehicle. We took 2 different cars out to test drive and never made us feel we were wasting his time. He was friendly and put at ease immediately. When we finished the test drives he gave us privacy and let us discuss without hovering and interjecting any comments. We had to order the car and he took his time to explain all the options to see which ones we wanted. We will recommend Rich to our friends and family. We would definitely but another car from him in the future! More