Chevrolet of Everett

Chevrolet of Everett responded

Thank you for taking the time to share your feedback. We're glad to hear that your overall experience at Chevrolet of Everett was positive, but we apologize for the oversight regarding the service reminder reset. We strive to provide a BETTER EXPERIENCE by ensuring all aspects of your service are completed thoroughly, and it's clear we missed a step in this instance. We understand that returning to the dealership may not be convenient due to your location. If you need assistance with resetting the service reminder yourself, please let us know, and we can provide step-by-step instructions over the phone or via email. Alternatively, if you're in our area for any other reason, we'd be more than happy to reset it for you quickly. Thank you again for choosing Chevrolet of Everett, and we appreciate your understanding. We look forward to the opportunity to provide a five-star experience next time you visit

Chevrolet of Everett responded

Thank you for your kind review! We're delighted to hear that you found our service facility nice and clean, and that our quick lube team and other service representatives made a great impression. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE by maintaining a welcoming environment and delivering friendly, efficient service. We appreciate your feedback and are glad that our team's efforts contributed to a positive experience for you. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you with the same high standards in the future!

Chevrolet of Everett responded

Thank you for your positive feedback! We're delighted to hear that you experienced quick service for your oil change, brake line flush, and coolant system flush at Chevrolet of Everett. Providing a BETTER EXPERIENCE by efficiently handling all service needs is what we aim for, and we're glad to know that our team met your expectations. We appreciate you choosing Chevrolet of Everett for your vehicle maintenance needs, and we look forward to continuing to offer you timely and effective service in the future. Thank you for your trust and support!

Chevrolet of Everett responded

Thank you for your excellent review! We're thrilled to hear that our customer service at Chevrolet of Everett exceeds your expectations and that you've had such positive interactions with JJ and our mechanics. Our commitment is to offer a BETTER EXPERIENCE by ensuring customer satisfaction and working collaboratively to meet your needs effectively. We appreciate your kind words and are pleased to know that our team has been awesome to work with. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to provide you with exceptional service in the future!

Chevrolet of Everett responded

Thank you for your wonderful review and for your continued loyalty to Chevrolet of Everett! We're thrilled to hear that you've had great experiences with our service department and that it has been a key factor in your decision to return and purchase vehicles from us. Providing a BETTER EXPERIENCE through exceptional service is what we strive for, and we're delighted to know that our team has consistently met your needs. We appreciate your continued trust in us, and we're grateful for the opportunity to serve you and maintain your vehicles. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to provide you with excellent service for many more years to come!

Chevrolet of Everett responded

Thank you for your review and for choosing Chevrolet of Everett for servicing and repairing your truck. We're delighted to hear that you consistently find our team friendly and the work done quickly. Providing a BETTER EXPERIENCE through efficient service and a welcoming atmosphere is crucial to us, and we're glad we've been able to meet your expectations consistently. We appreciate your loyalty and look forward to continuing to serve you with the same high level of service in the future. Thank you for trusting Chevrolet of Everett with your vehicle needs!

Chevrolet of Everett responded

Thank you for your positive review! We're delighted to hear that you enjoyed the welcoming environment at Chevrolet of Everett and found our team to be very nice. Creating a BETTER EXPERIENCE that makes every visitor feel at home and appreciated is one of our top priorities, and we're glad to know that we've succeeded in making your time with us enjoyable. We appreciate your feedback and are pleased that our friendly atmosphere stood out during your visit. Thank you for choosing Chevrolet of Everett, and we look forward to welcoming you back again soon!

Chevrolet of Everett responded

Thank you for your fantastic review! We're delighted to hear that Aarón and Abraham provided you with standout service characterized by grace and class at Chevrolet of Everett. Being recognized as the best in the business is a high compliment, and it's rewarding to know that their efforts have made such a positive impact on your experience with us. Providing a BETTER EXPERIENCE through exceptional customer service is what we strive for, and your feedback affirms that we are on the right track. We appreciate your kind words and are grateful for your continued trust in us. Thank you for choosing Chevrolet of Everett, and we look forward to serving you again soon!

Chevrolet of Everett responded

Thank you for your review! We're pleased to hear that scheduling your service appointment was very easy and that you were satisfied with the quality of the service at Chevrolet of Everett. We aim to provide a BETTER EXPERIENCE by ensuring that both the booking process and the service execution are smooth and meet high standards. We appreciate your feedback and are glad that your experience was positive. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you with the same ease and quality in the future!

Chevrolet of Everett responded

Thank you for bringing this issue to our attention. We sincerely apologize for the confusion and inconvenience caused by the miscommunication regarding the recall service parts for your vehicle. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE for all our customers, which includes being proactive and transparent in our communications. It's clear we fell short in this instance. We understand the frustration of traveling a significant distance only to find that the necessary parts are not available, and the impact this has on your time. We take full responsibility for this oversight and are taking steps to ensure that such an incident does not happen again. We would appreciate the opportunity to make this right for you. If you're willing, please contact us at your earliest convenience so we can reschedule your service appointment at a time that suits you, ensuring that all necessary parts are available. We are committed to regaining your trust and providing the level of service you expect and deserve. Thank you again for your feedback, and we look forward to resolving this matter to your satisfaction.