Chevrolet of Everett

Chevrolet of Everett responded

Wow! This is fantastic feedback for the Chevrolet of Everett team! Thank you for recognizing Nathan, Dallas, Drew, Sierra, Areli, and Mauricio for making your new Bolt EUV purchase such an awesome experience. We at Chevrolet of Everett take pride in our Better Experience promise, and it sounds like this team truly delivered! It's especially rewarding to hear you mention their honesty and integrity, especially in today's market. The fact that you travelled over 4 hours specifically to do business with Chevrolet of Everett speaks volumes about the positive experience they created. We would love to share your kind words with the entire team, especially Nathan, Dallas, Drew, Sierra, Areli, and Mauricio. Is there anything specific you'd like to mention about what made your experience so awesome? Every detail helps us recognize and celebrate our team members who are going above and beyond. On behalf of the entire team at Chevrolet of Everett, thank you for choosing us and congratulations on your new Bolt EUV! We wish you many happy miles of electric driving!

Chevrolet of Everett responded

"Thank you for choosing Chevrolet of Everett and for sharing this excellent review! We're thrilled to hear you were very satisfied with your transmission replacement experience. Our team strives to be helpful, friendly, and knowledgeable in everything they do, and it sounds like they delivered on that promise. Congratulations on getting your vehicle back on the road with a healthy transmission! We wish you many trouble-free miles ahead.

Chevrolet of Everett responded

That's excellent news! We truly appreciate your loyalty and continued business at Chevrolet of Everett. Our Better Experience promise is all about building relationships with our customers, and it means a lot to know your family trusts us for your vehicle needs. Is there anything specific aspects of the dealership that keep you coming back for future purchases? Knowing what keeps our customers satisfied helps us ensure we continue to deliver the Better Experience you deserve. In the meantime, thank you again for choosing Chevrolet of Everett!

Chevrolet of Everett responded

"Wow, that's fantastic to hear! We at Chevrolet of Everett strive to make every car buying experience the best ever, and it sounds like we succeeded with you. Thank you for choosing us and for the high praise!

Chevrolet of Everett responded

Thank you for sharing your positive experience at Chevrolet of Everett! We're thrilled to hear you found our service courteous and prompt. That's exactly what our Better Experience promise is all about! Is there anything specific about the service that impressed you? Perhaps it was a friendly interaction with a service advisor or a technician's clear explanation of the work performed. These details help us recognize our team members who are exceeding expectations. On behalf of the entire team at Chevrolet of Everett, thank you for your kind words! We look forward to serving you again soon.

Chevrolet of Everett responded

Thank you for sharing your positive experience at Chevrolet of Everett (Home of the Better Experience)! We're thrilled to hear you found the perfect vehicle for your needs. It's fantastic that you had a great experience working with Nathan. We appreciate you mentioning his helpfulness and recommending him to others. We'll be sure to pass your compliments along to him – it means a lot to our team! Thanks again for choosing Chevrolet of Everett. We look forward to seeing you again in the future!

Chevrolet of Everett responded

Thank you for taking the time to share your recent experience at Chevrolet of Everett. We sincerely apologize that your visit did not reflect the Better Experience we strive to provide all our customers. We understand your frustration with not being able to test drive the truck to diagnose the concern. There may have been a misunderstanding regarding allowable testing procedures. We'd like to investigate this further and ensure our team has the proper resources to address customer concerns thoroughly. We value your business, especially considering your previous purchase of a diesel Suburban from us. We would appreciate the opportunity to regain your trust. Our service manager would be happy to discuss this directly with you. Would you be open to receiving a call to discuss how we can improve your experience? In the meantime, we hope you'll consider giving Chevrolet of Everett another chance. We're committed to exceeding your expectations and demonstrating the Better Experience you deserve.

meadorsports responded

This was not the first bad experience at Everett Chevrolet service department! It was our last! Just after you did the oil change in our diesel suburban the check engine light came on. We took your service mangers advice and went to another dealer! They not only fixed the Silverado shimmy but they also took care of the check engine and offered a rental car at no charge.

Chevrolet of Everett responded

Thank you so much for taking the time to write such a detailed and glowing review! We're thrilled to hear that Chevrolet of Everett was the perfect fit for your family's needs. Finding a spacious and affordable vehicle can be a challenge, so we're glad our extensive inventory and transparent pricing helped you find the right one. It means a lot to know that the entire process, from browsing the lot to finalizing paperwork, was easy and stress-free for your family. That's exactly what we strive for with the Better Experience. We're especially grateful for your kind words about our customer service. Our team truly cares about providing a positive experience for every customer, and it sounds like they achieved that with you. A huge thank you for singling out Erik DeChâtenonayree in the sales department! We're incredibly fortunate to have him on our team. His patience, knowledge, and helpfulness are what make him such a valuable asset. We'll be sure to pass your compliments along to him! Thank you again for choosing Chevrolet of Everett. We're so happy you found the perfect vehicle for your family and that you had a positive experience. We look forward to welcoming you back as returning customers in the future!

Chevrolet of Everett responded

That's fantastic to hear! Thank you for letting us know about your positive experience with JJ Agag at Chevrolet of Everett. We at Chevrolet of Everett are committed to our Better Experience promise, and it sounds like JJ truly embodied that for you. Is there anything specific you'd like to mention about how JJ went above and beyond? We love to hear these details as they help us recognize and celebrate our team members who are exceeding expectations. In the meantime, thank you again for your kind words about JJ. We're glad you had a positive and enjoyable experience!

Chevrolet of Everett responded

We can't thank you enough for this incredible review! It truly makes our day to hear that your experience at Chevrolet of Everett was the best you've ever had at a dealership. That's exactly what we strive for with our Better Experience promise. It sounds like the entire Everett team came together to make your car buying process smooth and successful. We're especially happy to hear that Maxwell was instrumental in helping you close the deal on your dream car, and that Walter's attentiveness to your questions via email put you at ease beforehand. We'll be sure to pass your compliments on to both of them! Thank you for recognizing the teamwork and dedication of our team. It's what makes the Better Experience a reality for our customers. Congratulations on your new vehicle! We're thrilled you're a part of the Chevrolet of Everett family now, and we look forward to serving you for all your future automotive needs.