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Chevrolet of Everett - Service Center

Everett, WA

4.6
617 Reviews

617 Reviews of Chevrolet of Everett - Service Center

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October 07, 2024

Stephen Kenna and Gwen Loeffler alway provide top notch service for all our vehicles they make sure that all our needs are fulfilled More

by michaeljleslie56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen Loeffler
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Oct 12, 2024 -

Chevrolet of Everett responded

Thank you for your kind words! We’re thrilled to hear that Stephen Kenna and Gwen Loeffler consistently provide you with top-notch service for your vehicles. Their dedication to fulfilling your needs is a big part of our commitment to delivering a BETTER EXPERIENCE here at Chevrolet of Everett. We appreciate your loyalty and look forward to continuing to serve you in the future!

October 07, 2024

This dealership has some really helpful people working in the auto center. Everytime i’ve come by it’s always helpful and understanding. JJ lately has been a big help! Big shoutouts to him. More

by asesh115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
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Oct 12, 2024 -

Chevrolet of Everett responded

Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve consistently had a helpful experience in our auto center. It’s fantastic to know that JJ has been a big help to you lately—he truly embodies our commitment to providing a BETTER EXPERIENCE here at Chevrolet of Everett. We appreciate your support and look forward to assisting you again in the future!

October 04, 2024

I appreciate the attentive service provided by Stephen Kenna. He made sure my issue with the truck was addressed and repaired in short order. Will definitely be returning. Thank you! More

by Erich7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Chevrolet of Everett responded

Thank you for your wonderful feedback! We’re thrilled to hear about your positive experience with Stephen Kenna. His attentive service and commitment to addressing your truck's issues truly reflect our mission to provide a BETTER EXPERIENCE here at Chevrolet of Everett. We look forward to seeing you again for any future needs. Thank you for choosing us!

October 04, 2024

A tech at this dealership shorted out my seat memory modual. Now I can't even move my drivers seat. They want to charge me north of $700.00 plus tax to fix their mistake. More

by thekorn87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanley
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Oct 10, 2024 -

Chevrolet of Everett responded

Thank you for sharing your feedback, and I sincerely apologize for the frustration this has caused you. As we have discussed, your aftermarket wiring is contributing to the issue at hand. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE for all our customers, and it’s clear that we did not meet that standard in this situation. We want to make things right. Please contact us directly so we can discuss your concerns further and work towards a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address this issue.

October 04, 2024

They got my car fixed but no attention to detail from the technicians , I had to point out oil drips from under the vehicle and oily smudge spots from greasy hand on hood and fenders . More

by Ivan B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Chevrolet of Everett responded

Thank you for your feedback. We're glad to hear your car was fixed, but we sincerely apologize for the oversight regarding the attention to detail. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE, and it’s clear we fell short in this instance. Your comments are valuable, and we will address this with our team to ensure we uphold our high standards in service. We appreciate your understanding and hope to provide you with a better experience in the future.

October 04, 2024

This place is great top notch service. I would recommend going there to anybody. Thanks More

by davidnorthrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Chevrolet of Everett responded

Thank you so much for your kind words! We're thrilled to hear that you had a top-notch experience at Chevrolet of Everett. Your recommendation means a lot to us, and we look forward to providing you with a BETTER EXPERIENCE in the future. Thanks again for choosing us!

October 04, 2024

I dropped my truck for service and there was no receipt given to me stating I dropped the truck. When I picked up the truck, I was given my invoice bit it doesn’t show the condition of the truck ( tire More

by calix_iii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Kenna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Chevrolet of Everett responded

Thank you for your feedback regarding your recent service experience at Chevrolet of Everett. We appreciate your honesty and are genuinely sorry to hear that we fell short in providing the level of service you deserve. We strive for a BETTER EXPERIENCE for all our customers, and it's clear we missed the mark this time. Your concerns about the lack of documentation and clarity on your vehicle's condition are valid, and I assure you that we will address this internally to improve our processes. We would love the opportunity to make this right. If you decide to give us another chance, please reach out directly so we can ensure a smoother experience next time. Thank you again for bringing this to our attention.

October 04, 2024

JJ dose a great job helping me. I can depend on Everett chevrolet doing a great job. More

by Larryhunton
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Oct 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind words! We're thrilled to hear that JJ provided you with a BETTER EXPERIENCE at Chevrolet of Everett. Our team is dedicated to delivering reliable service you can depend on, and it's great to know we met your expectations. We appreciate your trust in us and look forward to serving you again in the future!

October 03, 2024

Always a very solid experience. Generally always on time. Fast and friendly service. Look at new vehicles while you wait! More

by toddpohland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Chevrolet of Everett responded

Thank you for your positive feedback! We're delighted to hear that you consistently have a solid experience with us. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE with fast, friendly service and the opportunity to explore our new vehicles while you wait. We appreciate your loyalty and look forward to serving you again soon!

October 02, 2024

Modern technology makes the experience better for waiting while service is rendered on my vehicle. JJ was awesome to work with More

by kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Oct 04, 2024 -

Chevrolet of Everett responded

Thank you for your wonderful feedback! We’re thrilled to hear that our modern technology enhanced your waiting experience while your vehicle was being serviced. At Chevrolet of Everett, we aim to provide a BETTER EXPERIENCE for all our customers, and it’s great to know that JJ was awesome to work with. We appreciate your support and look forward to seeing you again soon!

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