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Chevrolet of Everett - Service Center

Everett, WA

4.6
613 Reviews

613 Reviews of Chevrolet of Everett - Service Center

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August 15, 2024

JJ provided excellent customer service. He was very concerned about the transmission issue I was having. Unfortunately, your service department didn't have anyone qualified to service the t More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHELLE OWEN
2.0
This rating includes all reviews, with more weight given to recent reviews.
Areli Caro
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
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Aug 23, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience. We're pleased to hear about the excellent customer service you received from JJ and his genuine concern for your vehicle's issues. However, we regret that we were unable to service your transmission at that time. Our goal at Chevrolet of Everett is always to provide a BETTER EXPERIENCE, and part of that is ensuring all your service needs are met. We are continually improving our team's capabilities and hope to accommodate all types of services in the future. Thank you for your feedback, and we hope to serve you better next time.

August 13, 2024

I brought my Silverado in for service before my relocation trip to Arizona. JJ helped get me all checked in and the service department did the rest and got me on my way on schedule. Thank you for a More

by howshel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jj
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Aug 16, 2024 -

Chevrolet of Everett responded

Thank you for trusting us with your Silverado's service before your big move to Arizona! We're glad JJ and the rest of our service team at Chevrolet of Everett could get you on the road as planned. We always aim to provide a BETTER EXPERIENCE, ensuring everything is handled efficiently and effectively for our customers. Safe travels to Arizona, and remember, we're here whenever you need us!

August 13, 2024

Always very nice and polite, usually quick and always conscientious of my time. Wish they still had shuttle service for oil changes. More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Henthorn
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Aug 16, 2024 -

Chevrolet of Everett responded

Thank you for sharing your kind words! We're delighted to hear you've consistently had a positive and timely experience with us at Chevrolet of Everett, where we strive to provide a BETTER EXPERIENCE for all our customers. We understand your wish for shuttle service during oil changes and appreciate this feedback as we continually look for ways to enhance our services. We look forward to seeing you again soon and thank you for choosing us for your automotive needs!

August 13, 2024

Everett Chevrolet is very clean and the professionalism is very outstanding. I highly recommend them. More

by graven57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Chevrolet of Everett responded

Thank you for your high recommendation and for highlighting the cleanliness and professionalism at Chevrolet of Everett. We take pride in our dealership's environment and our team's commitment to providing a BETTER EXPERIENCE. We're grateful for your support and look forward to serving you again in the future!

August 10, 2024

Everyone at the dealership took the time and effort to help me with my vehicle’s problem. They went up and above to make sure everything was working towards a good solution. I will definitely recommend More

by runninrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ward Fleischmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ , Travis Arnold
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Aug 15, 2024 -

Chevrolet of Everett responded

Thank you for sharing your positive experience! We're thrilled to hear that our team went above and beyond to assist with your vehicle's needs. At Chevrolet of Everett, providing a BETTER EXPERIENCE is our top priority, and we're glad it reflected in our service. We appreciate your recommendations and look forward to serving you again in the future!

August 08, 2024

Been getting Chevrolet fleet vehicles serviced for 30 years and Everett is the best service I have ever received! More

by timh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
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Aug 10, 2024 -

Chevrolet of Everett responded

Thank you for your wonderful feedback! At Chevrolet of Everett, we pride ourselves on offering a BETTER EXPERIENCE, and we're thrilled to hear that we've been able to provide the best service you've received in 30 years. We look forward to continuing to serve your fleet with the highest level of care and expertise. Thank you for choosing us and for your loyalty over the years!

August 08, 2024

I had a 7am oil change. When I got my truck back the center console had dirty oil smudges all over it, the sticker on the windshield had they next service date as the same d More

by WHOSYOURDADDY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Flora
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic gets a 1 out of 5.
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Aug 10, 2024 -

Chevrolet of Everett responded

Thank you for sharing your feedback with us. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE for all our customers, and it seems we fell short during your recent visit. We sincerely apologize for the oversight with the cleanliness of your vehicle and the errors in the service documentation. Your concerns are important to us, and we are looking into this matter to ensure that such issues do not happen again. Please contact me, Ward Fleischmann, directly if you would like to discuss this further or if there is anything else we can do to make your experience better. We appreciate your business and are committed to making things right.

August 08, 2024

They are trustworthy, honest and friendly. I was told about an unadvertised special warranty on my car, which saved me thousands of dollars. More

by lockleer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2024 -

Chevrolet of Everett responded

Thank you for sharing your positive experience at Chevrolet of Everett. We are thrilled to hear that you found our team trustworthy, honest, and friendly. Providing our customers with a BETTER EXPERIENCE is our top priority, and we're glad we could save you money through the special warranty offer. We appreciate your business and look forward to serving you again in the future. Remember, we're here to assist with any of your automotive needs!

August 08, 2024

Easy to deal with, serviced as agreed, staff are very accommodating, coffee was hot and strong More

by rich-ref
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 10, 2024 -

Chevrolet of Everett responded

Thank you for your kind review! We're glad you had an easy and satisfying experience with our service at Chevrolet of Everett. Our team strives to ensure that everything from our service to the coffee is up to the high standards of our BETTER EXPERIENCE commitment. We appreciate your recognition of our accommodating staff, and we look forward to welcoming you back for your next visit—hopefully with another cup of our hot and strong coffee ready for you!

August 07, 2024

Very friendly and professional service. Didn't take long at all. Will come back again. More

by BILL@THEJOHNSFAMILY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2024 -

Chevrolet of Everett responded

Thank you for your kind review! We're thrilled to hear that you found our service both friendly and professional here at Chevrolet of Everett. Delivering a BETTER EXPERIENCE in a timely manner is our top priority, and we look forward to welcoming you back for your next visit. Your satisfaction and continued trust in us mean the world. See you next time!

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