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Chevrolet of Everett - Service Center

Everett, WA

4.6
613 Reviews

613 Reviews of Chevrolet of Everett - Service Center

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August 05, 2024

The staff are very knowledgeable about the company and parts and services I was inquiring about. They provided the part I needed for a reasonable price, as well as same day install! Thank you so much More

by HIGHCOUNTRYROD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley Nietupski
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind words about your recent visit to Chevrolet of Everett! We're thrilled to hear that our team's knowledge and efficiency met your needs so well. Providing a BETTER EXPERIENCE with knowledgeable staff and prompt service is what we strive for. We appreciate your business and look forward to helping you again with any future parts or service needs. Thank you for choosing us!

August 05, 2024

Great customer service experience. Staff were cautious and friendly. Will always go back to Everett Chevy. More

by Olugbenga A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience! We're delighted to hear that you had a great customer service experience at Chevrolet of Everett. Our team strives to provide a BETTER EXPERIENCE that ensures everyone feels welcomed and valued. We appreciate your trust and look forward to welcoming you back for all your automotive needs. Thank you for choosing Everett Chevy!

August 05, 2024

Always a good experience with this dealership. Sales team is great and so is the service center. More

by wright.carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aguero
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind words and for choosing Chevrolet of Everett for both your sales and service needs. We're thrilled to hear that you consistently have a good experience with our team. Providing a BETTER EXPERIENCE is at the core of what we do, and it's wonderful to know that both our sales and service departments are living up to this promise. We look forward to serving you again in the future and appreciate your recommendation.

August 04, 2024

Outstanding customer service. Thank you JJ. I will recommend this dealership to all active and retired military personnel. Clean facility. More

by bonglub39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind words and for recommending Chevrolet of Everett to your fellow military personnel. We're thrilled to hear that you had an outstanding experience with us, and that JJ provided you with the level of customer service we strive for. We take pride in maintaining a clean and welcoming facility, ensuring a BETTER EXPERIENCE for all our customers. We appreciate your service and look forward to assisting you again in the future!

August 04, 2024

The bill total was not the worst, but lack of loaner vehicle added another 750 dollars to the total cost. I am pleased with my vehicle now. I worked for Chevrolet years ago and had to price check the th More

by steveball86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your honest feedback and for choosing Chevrolet of Everett for your vehicle's needs. We're glad to hear that you are pleased with your vehicle now, and we understand your concerns about the additional costs without a loaner vehicle. We continually strive to provide a BETTER EXPERIENCE and appreciate your understanding regarding parts pricing. Your insights help us improve, and we look forward to serving you better in the future.

August 04, 2024

Went above and beyond to be helpful I don’t need 15 words to say great More

by Emailwithbrian
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your kind review! We're delighted to hear that our team went above and beyond to assist you at Chevrolet of Everett. It's always our goal to deliver a BETTER EXPERIENCE, and we're glad we could meet your expectations. We appreciate your choice to do business with us and look forward to helping you again in the future!

August 04, 2024

Stop sending me this survey it was an oil change, you dint need a review for it More

by heathermayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Flora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
Aug 09, 2024 -

Chevrolet of Everett responded

Thank you for your feedback, and we appreciate you choosing Chevrolet of Everett for your oil change. We understand that you might not want to receive surveys for routine services. We aim to provide a BETTER EXPERIENCE by listening to our customers, and your input is crucial to us. We'll make sure to adjust your preferences regarding our feedback requests. If there's anything more we can do for you, please let us know. Thank you again for your visit.

July 06, 2024

JJ was fantastic keeping me up-to-date on getting parts ordered and throughout their installation. He was personable, professional, and made my experience wonderful. More

by montgomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Jul 09, 2024 -

Chevrolet of Everett responded

Thank you for sharing your experience with JJ at Chevrolet of Everett! We're thrilled to hear that he kept you well-informed throughout the process of ordering and installing parts, and that his personable and professional demeanor made your experience wonderful. Providing a BETTER EXPERIENCE by ensuring transparent communication and excellent customer service is our goal, and it sounds like JJ exemplified this perfectly. We appreciate your feedback and are delighted that JJ was able to make your service visit so positive. Thank you for choosing Chevrolet of Everett, and we look forward to continuing to serve you with the same high level of care in the future!

July 04, 2024

Excellent customer service and my car service was very prompt. I will definitely be returning More

by cheri_george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Arnold
Jul 09, 2024 -

Chevrolet of Everett responded

Thank you for your review! We're delighted to hear that you received excellent customer service and that your car service was completed promptly at Chevrolet of Everett. Providing a BETTER EXPERIENCE through efficient and high-quality service is our priority, and we're glad that we could meet your expectations. We appreciate your decision to return for future services, and we look forward to welcoming you back. Thank you for choosing Chevrolet of Everett, and we aim to continue providing you with exceptional service on every visit!

July 02, 2024

The service was there, not above and beyond. Coupons are not honored. Was told I was going to receive the work that got done via email and never did. Would of been nice to verbally know th More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Arnold
Jul 03, 2024 -

Chevrolet of Everett responded

Thank you for taking the time to provide your feedback. We apologize for not fully meeting your expectations during your recent visit to Chevrolet of Everett. Delivering a BETTER EXPERIENCE is our goal, and it seems we fell short in a few areas this time. We regret any confusion regarding the coupon policy and the communication about the work performed on your vehicle. It's crucial to us that our customers are well-informed and satisfied with their service. We will address your concerns internally to ensure that promises regarding communication and promotions are honored more consistently. We appreciate your honesty, as it helps us improve. If you would like to discuss this further or need a detailed explanation of the service performed, please don't hesitate to contact us directly. We are committed to ensuring your satisfaction and would appreciate the opportunity to make things right. Thank you for choosing Chevrolet of Everett, and we hope to serve you better in the future.

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