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Chevrolet of Everett - Service Center

Everett, WA

4.7
600 Reviews

600 Reviews of Chevrolet of Everett - Service Center

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May 10, 2024

Stephen is always amazing! He is always welcoming with a warm smiles. Makes you feel right at home! More

by bigstank18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
Report | Print
May 11, 2024 -

Chevrolet of Everett responded

Thank you for sharing your great experience! We're thrilled to hear that Stephen always welcomes you with a warm smile and makes you feel at home. At Chevrolet of Everett, delivering a BETTER EXPERIENCE by creating a welcoming and comfortable environment is a priority for us. We're glad Stephen exemplifies this with every visit. We appreciate your feedback and look forward to welcoming you back again soon! Thank you for choosing Chevrolet of Everett.

May 10, 2024

Service Team is excellent, they keep you informed of what’s going on. The whole dealership is very service oriented. More

by ricardo.solis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold, Jake Brown
Report | Print
May 14, 2024 -

Chevrolet of Everett responded

Thank you for your great review! We're delighted to hear that our service team kept you well-informed and that you found our entire dealership to be service-oriented. At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE by ensuring that every aspect of our service is focused on meeting your needs with attention and care. We appreciate your feedback and are glad that you had a positive experience. We look forward to continuing to serve you with the same level of excellence in the future. Thank you for choosing Chevrolet of Everett!

May 07, 2024

The customer service by JJ is always top-notch. I highly recommend this service center to anyone looking for honest and excellent services. I like how they don't try to upsell you a service that More

by CPCAPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Agag
Report | Print
May 09, 2024 -

Chevrolet of Everett responded

Thank you for your fantastic review! We are delighted to hear about your positive experience with JJ and our service center. At Chevrolet of Everett, our commitment to a BETTER EXPERIENCE includes providing honest and excellent service without unnecessary upselling. We're glad you found the scheduling process easy and our waiting area comfortable and accommodating. Thank you for recommending us, and we look forward to continuing to serve you with the same high standard in the future!

May 06, 2024

Aaron Henthorne was my service advisor and he did an amazing job with a smile. Was able to accommodate me last minute! More

by Michelle K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Henthorne
Report | Print
May 09, 2024 -

Chevrolet of Everett responded

Thank you for your great review! We're so pleased to hear that Aaron was able to assist you efficiently and with a smile, especially at the last minute. At Chevrolet of Everett, we're committed to providing a BETTER EXPERIENCE that includes accommodating our customers’ needs with professionalism and cheer. We'll be sure to pass your compliments on to Aaron. Looking forward to seeing you again soon!

May 06, 2024

I’ve never been treated worst at a gym dealership. Steve was a world class xxxxxxx, and Mr gm product is not repaired. More

by bretzumwalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Kenna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
Report | Print
May 09, 2024 -

Chevrolet of Everett responded

Thank you for bringing this to our attention. We are truly sorry to hear about your experience, as it does not reflect the BETTER EXPERIENCE we strive to provide at Chevrolet of Everett.

May 05, 2024

Excellent service department! I will not take my Suburban anywhere else. They will listen to your concerns, try and figure out the problem and have excellent communication. They w More

by jwilcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Aguero, Jake Brown
Report | Print
May 09, 2024 -

Chevrolet of Everett responded

Thank you for taking the time to share your positive feedback about our service department! We are thrilled to hear that you've had such great experiences with our team. At Chevrolet of Everett, we aim to deliver a BETTER EXPERIENCE by focusing on clear communication, honest service recommendations, and respecting your choices and budget. We appreciate your trust in us for your Suburban’s needs and are glad to know our team’s efforts have made a positive impact. We look forward to continuing to serve you with the same high standard of care in the future!

May 03, 2024

BETTY is an asset to Everett Chevrolet. When my Tahoe had issues, she worked hard to resolve it. She was very communicative and went the extra mile, make that 10 miles, to ensure my vehicle More

by ninisgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Chevrolet of Everett responded

Thank you so much for your glowing review! We're thrilled to hear that Betty was able to assist you effectively with your Tahoe. At Chevrolet of Everett, we're committed to providing a BETTER EXPERIENCE for all our customers, and it sounds like Betty embodied this commitment by going the extra mile—make that 10 miles—to ensure your vehicle was fixed promptly and to your satisfaction. We agree, Betty is indeed a valuable asset to our team! We appreciate your feedback and look forward to continuing to serve you with the same high standard of care in the future.

May 02, 2024

They don’t quote you an accurate amount when you get your car serviced ,They will slap you a with a hefty bill after your service .Be very careful what you agree to be done .They have to reach their financia More

by dannytokailagi87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
Report | Print
May 03, 2024 -

Chevrolet of Everett responded

Washington state requires customers to pay tax.

May 02, 2024

Our adviser JJ was very friendly and quick. We were able to get in to an appointment fairly quickly. We waited for our car for an oil change and the estimated time was right on time. More

by Magdalenagonzalez41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
May 03, 2024 -

Chevrolet of Everett responded

Thank you for the positive review! We're happy to hear about your smooth experience at Chevrolet of Everett. Our advisor, JJ, is a great asset to our team, and we appreciate you mentioning their friendly and efficient service. The Better Experience at Chevrolet of Everett is all about making car care convenient, and we're glad you were able to get a quick appointment for your oil change. Sticking to the estimated repair time is important to us, and we're glad JJ and our service department were able to get you back on the road quickly. The Better Experience offers more than just efficient service. Remember, you also benefit from [mention specific service benefits, like complimentary car washes or multi-point inspections]. Thank you for choosing Chevrolet of Everett for your automotive needs. We look forward to seeing you again for your next service appointment!

May 01, 2024

Thank you Dan, for your help with the recall for my airbag. You are always a great help making sure my car is well taken care for. Joanne Marshall More

by jmarshall9771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Chevrolet of Everett responded

Thank you for your kind words, Joanne! We're thrilled to hear that Dan provided you with exceptional service during the recall for your airbag. At Chevrolet of Everett, ensuring a BETTER EXPERIENCE for every customer is our priority, and it sounds like Dan consistently delivers on this promise by taking great care of your car. We appreciate your feedback and are pleased that Dan has been able to assist you effectively. Thank you for trusting Chevrolet of Everett with your automotive needs, and we look forward to continuing to serve you in the future!

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