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Chevrolet of Everett - Service Center

Everett, WA

4.7
597 Reviews

597 Reviews of Chevrolet of Everett - Service Center

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February 16, 2024

I've used this dealer since 2016. They never fail on the quality of work or the quality of parts. I have a classic 2012 Avalanche LTZ that I do not hesitate to use any day of the week More

by ekandek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Quick Service rep
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Feb 23, 2024 -

Chevrolet of Everett responded

It's wonderful to hear about your continued satisfaction with Chevrolet of Everett since 2016. We're delighted that you trust us with the maintenance and care of your classic 2012 Avalanche LTZ. Providing top-notch service and quality parts is always our priority, ensuring your vehicle remains reliable for those spontaneous road trips. Thank you for your loyalty and for choosing us for your automotive needs. We look forward to serving you for many more years to come!

February 15, 2024

My only complaint is that my oil change price is now all of a sudden based on my camaro being an SS when it was the same price since I bought it new in 2015 and then as of my last oil change prior to this o More

by blfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2024 -

Chevrolet of Everett responded

I understand your frustration with the sudden price increase for your oil change, especially after years of paying a consistent rate. It's worth noting that over time, prices can increase due to factors like inflation and changes in operating costs. However, it's essential for customers to receive clear communication about any changes in pricing. Regarding your experience with JJ, it's important to remember that service advisors like JJ don't set the pricing themselves; it's typically determined by dealership management based on various factors. That said, providing clear and transparent communication about pricing changes is crucial for maintaining customer satisfaction. To address your concerns, I will ensure that Travis Arnold, the service manager, personally reaches out to you. He will discuss the pricing changes in detail and work with you to find a satisfactory resolution. Your feedback is valuable to us, and we appreciate the opportunity to address your concerns directly.

February 15, 2024

Always the best service JJ is the guy to see! ! 5 star service every time More

by kelsibenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
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Feb 17, 2024 -

Chevrolet of Everett responded

Thank you for your kind words! We're thrilled to hear that JJ consistently provides you with five-star service. We agree - JJ is fantastic to work with and always goes above and beyond for our customers. We appreciate your continued trust and loyalty, and we look forward to serving you again in the future!

February 14, 2024

Very professional courtesy staff and quick service and excellent communication I love the staff and location More

by mrs.michellebush01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold, Jake Brown
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Feb 17, 2024 -

Chevrolet of Everett responded

It's wonderful to hear that you had such a positive experience at Chevrolet of Everett! Providing professional, courteous service along with quick turnaround times and excellent communication is what we strive for. We appreciate your kind words about our staff and location. If you ever need assistance in the future or have any questions, feel free to reach out. Thank you for choosing us, and we look forward to serving you again!

February 13, 2024

It was recommended by service that new lug nuts were needed at $480.00 plus tax. After personal examination and Les Schwab corroboration we concluded they were not needed. More

by meadt28
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 16, 2024 -

Chevrolet of Everett responded

I apologize for the inconvenience you experienced with the recommendation for new lug nuts. Your feedback is valuable, and we will review our processes to ensure accurate assessments in the future. Thank you for bringing this to our attention. If you have any further concerns or questions, please don't hesitate to reach out.

February 13, 2024

Very professional and punctual in completing the service. Also found a screw in my tire and was able to patch it quickly More

by AMANDAGRIFFITH36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Sumpter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Chevrolet of Everett responded

That's great to hear! It's always reassuring when the service is both professional and efficient. Thanks for sharing your experience!

February 12, 2024

Car problem was diagnosed immediately. Repair took less than one hour. Will be back again. More

by mallyman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betty Sidebeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Chevrolet of Everett responded

That's fantastic to hear! We're glad we could diagnose and repair your car issue quickly. Thank you for trusting us with your vehicle, and we look forward to assisting you again in the future should you need it. Safe travels until then!

February 12, 2024

Excellent service! I will be returning for any vehicle repairs in the future! Thanks guys More

by hernandez.allent20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Chevrolet of Everett responded

That's fantastic to hear! We're thrilled that you had an excellent experience with us, and we look forward to serving you again for any future vehicle repairs or needs. Thank you for choosing us, and don't hesitate to reach out if you ever need assistance

February 12, 2024

Great customer service, professional, quick to response, responsible in any ways. Highly recommend this place. More

by economyasphalt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2024 -

Chevrolet of Everett responded

We're delighted to hear that you had a great experience with our customer service! Providing professional and responsive service is our priority, and we appreciate your recommendation. Thank you for choosing us, and we look forward to serving you again in the future!

February 12, 2024

JJ was awesome, efficient, thorough and kept me informed. Was very pleasant and customer oriented. More

by Drewniany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Feb 13, 2024 -

Chevrolet of Everett responded

It's great to hear that JJ provided you with excellent service! Efficiency, thoroughness, and clear communication are key elements of our customer-oriented approach, and we're thrilled that JJ delivered on all fronts. If you have any further needs or questions in the future, feel free to reach out. Thank you for choosing Chevrolet of Everett.

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