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Chevrolet of Everett - Service Center

Everett, WA

4.7
602 Reviews

602 Reviews of Chevrolet of Everett - Service Center

Sort by
December 31, 2024

Great service as usual. Quicker than expected as well. Thank you! I’ll most certainly be back. More

by mattmartin2287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
Report | Print
Jan 02, 2025 -

Chevrolet of Everett responded

We’re thrilled to hear about your positive experience! At Chevrolet of Everett, we strive to provide a BETTER EXPERIENCE with every visit, and we’re glad we exceeded your expectations. We look forward to welcoming you back again soon!

December 25, 2024

Price for work performed was excessive. Made 2 duplicate key fobs for my Chevy Malibu More

by None
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Arnold
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Dec 29, 2024 -

Chevrolet of Everett responded

We value your feedback and appreciate you sharing your experience. At Chevrolet of Everett, we strive to deliver a BETTER EXPERIENCE by providing quality service and transparent communication. We understand that pricing is an important factor, and we’ll review this to ensure we’re meeting customer expectations. If you have any further concerns or would like to discuss your experience, please don’t hesitate to reach out.

December 24, 2024

Aaron was very responsive to a small (but important to us) error that had been made in getting new tires. He fixed it promptly and all is well. More

by basis.basis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Dec 29, 2024 -

Chevrolet of Everett responded

We’re so glad to hear about your positive experience! It’s great to know that Aaron addressed the issue with your new tires quickly and effectively. At Chevrolet of Everett, delivering a BETTER EXPERIENCE means ensuring every detail is handled with care, no matter how small. Thank you for sharing, and we’re here whenever you need us!

December 24, 2024

JJ and Aaron make the service side a very enjoyable experience. Their service post buying a vehicle is why I don’t let anyone but Chevrolet of Everett work on my Suburban. More

by majovsgl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ and Aaron
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Dec 29, 2024 -

Chevrolet of Everett responded

It's fantastic to hear about your positive experiences with JJ and Aaron! At Chevrolet of Everett, we’re committed to providing a BETTER EXPERIENCE not only during the purchase but long after. Knowing you trust us exclusively with your Suburban means the world to us. We look forward to continuing to deliver the service you deserve!

December 23, 2024

I was not scheduled with an appointment yet, I had an emergant problem. Steve took great care of me. Finding the problem and finding the parts elsewhere to get my car back to me ASAP. He also found that More

by coachles99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2024 -

Chevrolet of Everett responded

We truly appreciate you sharing your experience! It's great to hear that Steve stepped in to provide outstanding care during your unexpected situation. At Chevrolet of Everett, our goal is to deliver a BETTER EXPERIENCE every time, and we're thrilled that Steve ensured your repairs were handled quickly and efficiently—even finding warranty coverage for you. We're here whenever you need us!

December 20, 2024

JJ… our service advisor was so kind and very accommodating. His so honest about service time during my visit. He was able fulfill his estimated time of service in a timely manner. And even try More

by familyb524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. J.
Report | Print
Dec 22, 2024 -

Chevrolet of Everett responded

What a glowing review! It’s wonderful to hear how JJ provided such a positive and accommodating experience during your visit. His honesty, efficiency, and forward-thinking approach truly reflect the BETTER EXPERIENCE we strive for at Chevrolet of Everett. Thank you for your kind words and recommendation—JJ and our entire team look forward to serving you again in the future!

December 17, 2024

I've always received excellent service here. The customer service is top notch - staff communicate well and have a way of making my day a little brighter. More

by dhaueisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Flora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Chevrolet of Everett responded

We’re thrilled to hear about your consistently positive experiences with us! At Chevrolet of Everett, delivering top-notch customer service and brightening your day is exactly what we aim for. Your kind words mean so much to our team, and we’re grateful for your trust. We look forward to continuing to provide you with a BETTER EXPERIENCE every time you visit!

December 16, 2024

Walter did a great job taking care of my needs for a new work truck More

by marv1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Chevrolet of Everett responded

We're thrilled to hear that Walter provided excellent service and helped you find the right work truck! At Chevrolet of Everett, delivering a BETTER EXPERIENCE means truly understanding and meeting our customers' needs. We appreciate your feedback and look forward to serving you again in the future!

December 16, 2024

Timely service. Listened to our concerns and was able to find the issue on the old truck More

by kkimmerling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Kenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2024 -

Chevrolet of Everett responded

We're delighted to hear that our team provided timely service and successfully addressed the concerns with your truck. At Chevrolet of Everett, delivering a BETTER EXPERIENCE means listening to our customers and solving their issues with care and expertise. Thank you for trusting us with your vehicle, and we look forward to helping you again in the future!

December 11, 2024

The representative that checked me in was rude disrespectful and an xxx. he needs to have a training in customer service More

by pecopam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The pertinent worked with is not listed I believe his name was Doug
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Dec 15, 2024 -

Chevrolet of Everett responded

We appreciate your feedback and sincerely apologize for your recent experience—it does not reflect the BETTER EXPERIENCE we strive to provide at Chevrolet of Everett. Your concerns are being taken seriously, and we will address this internally to ensure our team consistently delivers respectful and professional service. Please don’t hesitate to reach out if you’d like to discuss this further. Your satisfaction is important to us.

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