Chevrolet of Naperville

Amazing Bill Lutz was simply the best. Treated me with nothing but respect and was a fun guy to talk to. Ill be coming back here for my next car. Bill Lutz was simply the best. Treated me with nothing but respect and was a fun guy to talk to. Ill be coming back here for my next car. More

Service with a smile Emily, Bill, and the entire staff were friendly, courteous and efficient. They were able to get me a good car with in my budget. No hassles. I Emily, Bill, and the entire staff were friendly, courteous and efficient. They were able to get me a good car with in my budget. No hassles. I would recommend this dealership to any one looking for a new or used vehicle. More

New car purchase This was my first new car buying experience. Bill was very helpful and knowledgeable. And he made the whole process run smoothly. I look forward to wo This was my first new car buying experience. Bill was very helpful and knowledgeable. And he made the whole process run smoothly. I look forward to working with Bill and the rest of the dealership in the future. More

Best Car Purchase Ever! Emily reached out to me about an amazing deal on a Volt and within a day I had a new car. Easy negotiation and no messing around with this dealership Emily reached out to me about an amazing deal on a Volt and within a day I had a new car. Easy negotiation and no messing around with this dealership. They do their homework and really make the experience of purchasing a car low stress. Emily is very organized and knows her stuff. It's the 2nd car we leased in 3 months and Emily is the main reason! More

Perfect!! Just picked up a new Silverado and was completely satisfied from beginning to end. Everyone was friendly and helpful every step of the way. Never fe Just picked up a new Silverado and was completely satisfied from beginning to end. Everyone was friendly and helpful every step of the way. Never felt hassled, rushed, or pushed in the slightest bit. Emily is great! She stayed way late on a Saturday to make sure we knew everything about the truck and how to work all of its functions. Would definitely recommend Emily and Chevrolet of Naperville to everyone. There goal is to make you feel comfortable and happy throughout....and they succeed! Will definitely buy another when time comes! More

Emily Smith rocks! Great experience with Chevrolet of Naperville. I just bought a 2015 Equinox. Emily was informative, friendly, down-to-earth and patient. She gave m Great experience with Chevrolet of Naperville. I just bought a 2015 Equinox. Emily was informative, friendly, down-to-earth and patient. She gave me a little tour of the facility and also introduced me to several of her co-workers. She not only informed me about the finance options available, but also explained all the car's features. Her information helped me to decide what I really wanted in my new car. And to add icing to the cake, she even helped me set up my smartphone with the car's MyLink, using the Bluetooth feature, before I drove off the lot. Overall it was a very pleasing experience. More

Great experience!!! We just purchased a brand new 2015 Chevy Trax from Chevrolet of Naperville. We are completely satisfied with the car and had a good experience with a We just purchased a brand new 2015 Chevy Trax from Chevrolet of Naperville. We are completely satisfied with the car and had a good experience with all of the staff at the dealership. More

Chevrolet of Naperville went out of their way to help us! From the moment we stepped onto Chevrolet of Naperville, we were greeted with respect and would recommend this dealership to anyone looking for a new From the moment we stepped onto Chevrolet of Naperville, we were greeted with respect and would recommend this dealership to anyone looking for a new or used car. Bill Lutz (salesman) worked with us late at night and continued through out the week to update us and did anything he could to help us out. More

Great Customer Service Bought a vehicle in June and another in August. Great customer service by Kevin Fortman. Working with Kevin and Premo I didn't feel I was being sold Bought a vehicle in June and another in August. Great customer service by Kevin Fortman. Working with Kevin and Premo I didn't feel I was being sold something I did not need. Of course, people don't work for free and everyone should shop and get the best deal. I believe they provided that. Great Chevy Dealer! More

Purchase of a 2015 Chevy Equinox (loaner with 6000 miles) Naperville Chevy is a good dealer with great salespeople. Bill Cranley was great to work with and happy to show several vehicles and work with us to g Naperville Chevy is a good dealer with great salespeople. Bill Cranley was great to work with and happy to show several vehicles and work with us to get us the best deal he could. Once we went for a test drive and he wasn't there. Emily Smith helped us out, maybe more helpful/knowledgeable than Bill because of her experience. They were very patient with us as we were shopping and comparing versus several competitor vehicles. However, when it cam to price, I was disappointed. I thought they'd come down in price more. After all it was a used vehicle and this is the third Chevy we've purchased from them in 7 years. They came down a little but not much; frequent buyers didn't matter. I also thought we were getting the back shade to cover the hatch; no luck without paying $134. I seriously thought it was included. We tested 4 vehicles and it was in at least 1 but evidently not ours. No luck. I did want and got the mud flaps. After being told they were $100/250 installed I found them online for $90 on the website they told me to look at. I reminded them of this twice when I took them the car for the work. It was still on the final bill. After again asking Sherri took it off but only after looking at the price online herself. And it was taken off after tax. I wasn't going to argue for the pre-tax price. I did ask about the price to install - basically $150 per hour for labor. That's the going price I was told and they were surprised when I told them during closing that I had a good mechanic already and did not plan to use the dealer. So, if you want a good Chevy expect good and friendly help but they will be firm on price even for repeat customers. I won't be going there for service except for my "free" oil changes for 2 years. We'll see. More