Chevrolet of Naperville

Amazing customer service! After being jerked around by another dealership, I found a car I wanted to look at online. I came to the dealership with my guards up expecting anothe After being jerked around by another dealership, I found a car I wanted to look at online. I came to the dealership with my guards up expecting another fight and having to drive 5 or 6 different cars to find one I liked and then go through the long process of financing and money talks. I am so happy to report that this was not the case at all! I came with a few vin numbers of cars I knew I wanted to look at and Tim looked them up in the computer and took me to look at both of them, and a few others. When I narrowed it down to 2 that I was torn between (would have been happy with either) he took us back to the office and pulled ALL the paperwork for both cars so we could compare them. This guy knows his cars! I explained to him my frustrations with the other place showing me cars they knew I couldn't afford and trying to talk me into raising my bottom line. Tim took the original offer to Premo in finance and they reworked it to fit my needs. There was no fight, there was no going back and forth, there was no used car salesman negotiations just "we'll make it work." I came to the dealership just to look and left with a car that I LOVE. Tim even stayed late after the dealership had closed to program my phone into the Bluetooth and show me what all the bells and whistles and buttons did in the car. I am confident that I won't need a new car for a long time, but when I do you bet I'm coming back to look for Tim. I will absolutely be recommending this dealership to everyone I know. And if anyone asks, I'm sending them to ask for Tim! Thanks, Tim, for making the car buying process an ENJOYABLE experience! More

Will be back to see Kevin Do yourself a favor and give Kevin a call when your looking for a vehicle. If he doesn't have it on the lot he will get it and get it fast. Keeps yo Do yourself a favor and give Kevin a call when your looking for a vehicle. If he doesn't have it on the lot he will get it and get it fast. Keeps you informed the whole way through the process. Extremely happy with the price also. He beat everybody's price in central Illinois. The car was a graduation present for my wife and he even called later that evening to make sure she liked it. If I know anybody looking for a new Chevy I will be sure to give them Kevins number More

Thanks! We appreciate all the time, effort, and patience Ian put into helping us get thee exact car we wanted. He was very polite and extremely helpful. We appreciate all the time, effort, and patience Ian put into helping us get thee exact car we wanted. He was very polite and extremely helpful. More

Satisfied customer I had the pleasure of working with Kevin Fortman. He was friendly, to the point, and gave me a great deal with my new 2014 Chevy Malibu. I look forwar I had the pleasure of working with Kevin Fortman. He was friendly, to the point, and gave me a great deal with my new 2014 Chevy Malibu. I look forward to continuing my business with him and Naperville Chevrolet in the near future. More

They are very friendly and worked very hard to get me the best possible trade-in value for my old car. I would recommend their sales department for any purchase of a new Chevy! best possible trade-in value for my old car. I would recommend their sales department for any purchase of a new Chevy! More

COMPLETAMENTE SATISFECHO EXCELENTE SERVICIO FUI A VARIOS DEALERS Y NO FUI ATENDIDO COMO LO HICIERON EN CHEVROLET OF NAPERVILLE PEDI POR UNA PERSONA QUE HABLARA MI IDIOMA ( ESPAÑOL ), PARA ENTEND FUI A VARIOS DEALERS Y NO FUI ATENDIDO COMO LO HICIERON EN CHEVROLET OF NAPERVILLE PEDI POR UNA PERSONA QUE HABLARA MI IDIOMA ( ESPAÑOL ), PARA ENTENDER MEJOR DE LO QUE REALMENTE BUSCABA, HISE LAS PREGUNTAS NESECERIAS DEL CARRO QUE BUSCABA EN ESTE CASO ERA UN CARRO DEL ( 2014 SOLAMENTE). ISAAC FLORES QUIEN FUE LA PERSONA QUE ME ATENDIO SOLO SE ENFOCO EN ESOS CARROS DEL 2014 SIN OFRECERME OTROS AUTOMOVILES QUE NO ERAN DE MI INTERES YA QUE NO ESTABA INTERESADO EN NINGUN AUTO DE AÑOS ANTERIORES ME DIO LA INFORMACION QUE REALMENTE NESECITABA ME MOSTRO LOS AUTOS Y COMPARE LAS VENTAJAS Y DESVENTAJAS DE CADA AUTO DEL CUAL SOLAMENTE ESTABA INTERESADO, QUEDE SATISFECHO PORQUE ADQUIRI UN AUTO QUE ME GUSTA Y QUE PUEDO PAGAR Y NO ME VENDIERON UN AUTO QUE NO QUERIA COMO ACOSTUMBRAN VARIOS DEALERS VAS POR UN AUTOMOVIL Y SALES CON UNA CAMIONETA DEL 2011 O DE OTROS AÑOS Y AL FINAL NO PUEDES NI PAGARLA NI TAMPOCO ES LO QUE TU QUERIAS ESTOY FELIZ PORQUE TENGO EL AUTOMOVIL QUE NESECITABA Y QUE FUE DE MI AGRADO GRACIAS ( CHEVROLET OF NAPERVILLE ). I WENT TO SEVERAL DEALERS AND NOT ME I ATTENDED AS THEY DID IN CHEVROLET OF NAPERVILLE ASKED BY A PERSON WHO SPEAK MY LANGUAGE ( SPANISH ) UNDERSTANDING OF WHAT REALLY LOOKED , I MADE THE NECESSARY QUESTIONS OF AUTOMOBILE THAT LOOKED IN THIS CASE WAS A CAR YEAR (2014 ONLY). ISAAC FLORES PERSON WHO WAS ONLY A Nice focused on THOSE CARS OF 2014 without offering OTHER CAR THAT WERE NOT MY INTEREST . I WAS NOT INTERESTED IN ANY CAR FROM PREVIOUS YEARS ISAAC GAVE ME THE INFORMATION I REALLY NEEDED , ISAAC SHOWED ME THE CARS AND COMPARE THE ADVANTAGES AND DISADVANTAGES OF EACH CAR, WHICH WAS ONLY INTERESTED BUY A CAR THAT I LIKE AND I CAN PAY, NOT SOLD ME A CAR NOT wANTED , SEVERAL DEALERS OFFER YOU WHAT YOU DO NOT WANT . YOU WANT TO BUY A CAR AND THEY OFFER A PICKUP OF OTHER YEARS . BUY A CAR THAT YOU CAN NOT PAY. THEY SELL YOU A CAR NOT BUY you wanted I AM HAPPY BECAUSE I HAVE THE CAR IS MY PLEASURE THANKS ( CHEVROLET OF NAPERVILLE ) . More

I LIKE dealerships again! Thanks Dan, Ian, Sherrie and Andy! I usually avoid dealerships like the plague. I HATE high-pressure sales tactics, ridiculous mark ups, and being treated like I’m an idiot because I’m I usually avoid dealerships like the plague. I HATE high-pressure sales tactics, ridiculous mark ups, and being treated like I’m an idiot because I’m a woman. These are things I have experienced in the past at dealerships, which is why I have purchased my last two cars at carmax. We recently decided to trade in our minivan for a Chevy Traverse. My first stop was car max, because I didn’t want to have to deal with the usual b.s. I test drove and picked out a used Traverse that I liked. However, a friend encouraged us to try out Chevrolet of Naperville before making any decisions, and I’m SO glad we did. The staff was courteous and professional. We went out with Ian to test drive several different cars on their test track – great experience! You can try the car without having to worry about all the traffic. Ian was patient with us, because we wanted to drive several different suvs, and he was helpful but not high pressure. We had done our research before coming in that day, and when they went over the prices, we thought they were very fair compared to what we had seen. We actually decided to buy that day. I didn’t even have to haggle with them about our trade in, because they offered us exactly what we wanted, right off the bat. Dan G. took the time to go over all our options with us to make sure we were making an informed decision. We knew we wanted a few extras, including weather tech. Sherrie was a wonderful help with everything we needed. We finished off our day with Andy who breezed us through financing. Each and every staff person at Chevy of Naperville was courteous and professional. I really can’t think of a criticism. When it’s time for my next car, I will most likely return to Chevrolet of Naperville. More