Chevrolet of Naperville

What a great experience working with this dealership! I decided to shop for a new car and was I ever (pleasantly) surprised with the sales process at this dealership! My wife and I do not like to play game decided to shop for a new car and was I ever (pleasantly) surprised with the sales process at this dealership! My wife and I do not like to play games and waste a lot of time during the car buying process. It was so refreshing that Jim McE and Dan T handled the process very much how we preferred. It started with Jim from the very beginning. He approached us in the lot looking at a specific vehicle. He didn't pressure, hurry, or harrass us. He simply was there to answer any questions we had. He then invited us to take a test ride. When we returned to the dealership Jim took some preliminary information and then asked what would keep us from buying this vehicle today. We were not prepared to answer that question given that we simply was "driving by" to take a look at the new Impala. So after a few more comments Dan came over to give us the terms of the deal once we were ready to make our decision. We listened and then decided to come back a day or two later once our decision was made. This is where I thought the pressure would come. To my surprise Dan didn't pressure us, he simply talked about the merits of the car, and all that comes with the package. Because of the way we were treated (no pressure - just information enough to make the decision) we called back that same day and scheduled a time to return for more discussion. When we came back to the dealership Jim had arranged for another vehicle to be delivered from Indiana that afternoon (a different color) for us to compare (at our request). I was again pleasantly surprised at how Jim went the extra mile to accommodate our wishes without even knowing whether we were going to purchase the vehicle or not. Well we did purchase the vehicle! And even when there was a possible glitch at the end, Dan came through to make sure we were completely satisfied with our decision! Well we certainly are thanks to Jim and Dan! We highly recommend this dealership and these two individuals! More

The employees at Chevrolet of Naperville made the purchase of my new 2013 Silverado a real easy task of buying a new truck after having a auto accident as I hate car shopping. I would go back to them purchase of my new 2013 Silverado a real easy task of buying a new truck after having a auto accident as I hate car shopping. I would go back to them and I would tell my friends to go there. More

Bought my wife her car here and came back for my car! Was looking for an inexpensive used SUV, and Veggie immediately put my wife's mind at ease. We had shopped another dealer before coming back to proba Was looking for an inexpensive used SUV, and Veggie immediately put my wife's mind at ease. We had shopped another dealer before coming back to probably the only dealer we will ever buy from. All of the staff treated us with such respect, and made sure our buying experience was as pleasant as possible, even on a limited budget!!! Thanks again guys, another home run with us!!! More

The team was great to work with from reviewing the vehicle to pricing. They also went out of their way to make sure I was able to drive the vehicle and deliver the vehicle to me on my schedule. They vehicle to pricing. They also went out of their way to make sure I was able to drive the vehicle and deliver the vehicle to me on my schedule. They were extremely friendly and knowledgeable. More

This has to have been the best car purchase experience I have every had. From the beginning to the sale. I first view my Camaro on line, spoke to the GM who provided me more information on the vehicle and have every had. From the beginning to the sale. I first view my Camaro on line, spoke to the GM who provided me more information on the vehicle and scheduled my appointment. When I arrived I was greeted by Emily Smith, who is friendly, knowledgeable and not pushy. The finance process with Andy was smooth and fast More

Emily was very nice to work with. She let me look at several different models, and drive the two I liked best. She spent a lot of time explaining all the new things (like the back up camera and blue to several different models, and drive the two I liked best. She spent a lot of time explaining all the new things (like the back up camera and blue tooth) to me and helping me set up the blue tooth and my On Star. She also showed me how to open and close my sunroof (also something new to me). She was very friendly and patient with all my questions. Dan and Sammy helped me get the best deal they could, and I felt very fortunate to have all of them helping me. More

Car leasing made easy. We left there feeling we had the best lease possible. We were treated fairly and respectfully. Financing was swift and painless. best lease possible. We were treated fairly and respectfully. Financing was swift and painless. More

I had a great experience with Wayne Michor and Emily Smith. They took great care of me and made buying a used vehicle so easy! I was there by myself with my 10 month old daughter and they went out of th Smith. They took great care of me and made buying a used vehicle so easy! I was there by myself with my 10 month old daughter and they went out of their way to get things done fast so we were not there very long. I just want to say thank you to both of them and I would highly recommend going to this dealership if looking for your next vehicle. More

This is the day of the Internet, so I went to the internet. I live in Crest Hill, Illinois, so I googled Chevrolet 2013 Equinox and 3 dealers came up. Phillilips in Frankfort, Bill Jacobs in Joilet internet. I live in Crest Hill, Illinois, so I googled Chevrolet 2013 Equinox and 3 dealers came up. Phillilips in Frankfort, Bill Jacobs in Joilet (closest), and Advantage in Hodgins. Bill Jacobs didn't give any discounted prices on line, so I threw them out. With the discount & rebate, Phillips in Frankfort, had my Equinox LS in the color I wanted for $21,900 from 25,025. Decent Price, but they were further away then Advantage in Hodgins. Also they had a advertised price of $20,660. I called them and spoke to a internet specialist and asked if they had the vehicle and verified that they would sell it for $20,660. She said yes. This all took place on Wednesday 09/04/13. I said that I would be there 5:30 P.M. In the mean time I arranged financing at my Bank. My wife and I Showed up at Advantage and was introduced to a very nice & very good salesman named Chris. He did a great Demo of the Car and let me drive us on a test drive. So far, so good, until we got back from the test drive. He came up with a price almost $2000 higher then the $20,660. I said that the Internet Girl said that I could have the Vehicle for $20,660. He said that wasn't possible. Now here is the scam that they pulled. Advantage used every possible rebate (AARP, Student, Employee, ETC.) out there to get their price down. Now, we all know that, no one qualifies for every rebate. Now, after, a total of 2 hours of dickering back & forth, they gave us a price of $21,900. I disappointed my wife very much, by telling the salesman no. I told my wife that I would never buy a car from a company like that. The next morning I changed my search, and, came up with Chevrolet Of Naperville. They had my vehicle advertised for $22,085 ($185 more then Advantage or Phillips). I called and spoke to a Wayne Michor (General Manager), I told him my experience with Advantage and asked him if he would match the $21,900 price. He hesitated for only about 2 seconds and said yes. He asked me to hold, while he checked to see if he still had the vehicle that I wanted (Atlantis Blue) in stock. He came back to the phone and said that it had been sold, but he had checked and could get the same exact vehicle from another dealer. I told him that I would be right down to get a purchase order to take to my bank. Over half way to Chevrolet Of Naperville, I realized that I had forgot my check-book for a deposit. After meeting Wayne, I told him that I forgot my check-book and could I use my debit or credit card for a deposit. He said, "how about a handshake". I was absolutely amazed. He then introduced me to Eddie Dones, the salesman that would be handling my deal. They put together the Purchase Order and talked with my Banker and faxed the necessary paper work to him. I was told that I would be able to pick up the car the next day. That afternoon, I received a call from Eddie that he could deliver the car that evening if I liked. I knew that the bank would have my check ready, so, I was delighted. My wife & I were totally happy with everyone at this dealership. They still run you through the various departments, but it is more of an educational process, then, just trying to sell you more stuff. Sherri Pacchiano, gave a good presentation on the service department and Sammy Saad (who is anything but sad, what a great smile) gave a great pitch on extended warranty. He is also the guy that takes the check and makes sure that you leave with the proper documentation. At no time, did I feel pressured to buy anything from these people. The last person you see before driving off, is your salesperson. Eddie was fantastic, even though, it was near closing time, he made sure that I knew how everything worked, and he either programmed or made sure that I knew how to program everything. I am 70 years old and I have to say, that, this was the best car buying experience of my life. I definitely will buy from Chevrolet Of Naperville again. I highly recommend that any of you reading this,do the same. Bob Baldwin bobbaldwin15@sbcglobal.net More

I was looking for a good, cheap new car, and they helped me find it. Even after I signed off on the already great price on my car, Wayne came back and took an additional $500 off because he saw a mistake. H me find it. Even after I signed off on the already great price on my car, Wayne came back and took an additional $500 off because he saw a mistake. His honesty was much appreciated. Everyone was friendly and helpful. It was my first experience buying a car, but it was definitely a good one! More