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Chevrolet of Naperville
Naperville, IL
2,203 Reviews
Chevrolet of Naperville is proud to serve our customers around the Naperville area and worldwide as your certified dealer. At Chevrolet of Naperville we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Chevrolet of Naperville, your certified dealer, serving the Naperville area.
Whether you're shopping for a new car, looking for parts and accessories, or need to have your vehicle serviced, You'll find what you need at Chevrolet of Naperville.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,203 reviews
January 02, 2010
My daughter purchased a used car from Dan Wolf Chevrolet in Naperville, Il. As she was driving it home the speedometer broke. (We had had the vehicle 3-weeks without any other problems.) The vehicle was sol in Naperville, Il. As she was driving it home the speedometer broke. (We had had the vehicle 3-weeks without any other problems.) The vehicle was sold “As Is / No Warrantee” and the warrantee we purchased would cover a component like the speedometer. I called a manager we had talked to in purchasing the vehicle and asked him if he could do anything for us. He replied, “You just bought the car.” (I think he was thinking out-loud.) “Yaaaa, bring the car in and we’ll make it right.” (Later I researched the problem on the internet and found out the problem we observed occurs suddenly and was most likely due to the near zero degree weather.) The speedometer could only be fixed by replacing the entire instrument cluster, which was done at no cost to us. That’s five stars in my book. More
by alsoran26
Employees Worked With
Tom Maka, Ron Sedakis
Helpful May 05, 2009
I have had regular maintenance for my truck over the past 7 years and have always had very good service. There has been a difference the past year or so when I have had Lori DeVega my service consultant. S 7 years and have always had very good service. There has been a difference the past year or so when I have had Lori DeVega my service consultant. She has displayed an ideal for customer service. Customer service isn't found very often these days, but Lori must be from the old school; her ability to explain what has happened to my truck and then go on to inform me of what needs to be done to repair it in layman terms is truly top notch. All of the service consultants are very good as well as the mechanics at this dealership, but Lori kicks that bar up another level. I have never had any misgivings in leaving my truck there for regular maintenance, or for the rare repair. More
by PFBorowiak
Employees Worked With
Lori DeVega
August 03, 2004
I've always known the staff at Horizon to be very polite over the past 15 years, but I had an emergency repair/service situation that really proved how professional their service dept really is. <br>The bat over the past 15 years, but I had an emergency repair/service situation that really proved how professional their service dept really is. <br>The battery in my company fleet car (Grand Prix) proved defective and the local Pontiac dealership refused to service the car due to the service plan HP uses (GE), Horizon provided assistance not only as expected regarding the service plan but also picked up the warranty replacement of the battery. They took the car immediately since it was non-functioning and had it repaired and ready as promised! <br>All of their staff was very friendly and a great pleasure to work with! More
by delcokid
