Chevrolet of South Anchorage

My car was totaled out about a week ago so I began shopping for a new vehicle.. Chevy was the third place I stopped at and by far the best. Sean greeted me on the lot, offered us any help he could but shopping for a new vehicle.. Chevy was the third place I stopped at and by far the best. Sean greeted me on the lot, offered us any help he could but gave my husband and i space and time to look around. We settled on an equinox. Sean was amazingly knowledgable, insanely enthusiastic, and an all around professional. I have yet to make a decision on which car I would like to buy (insurance is dragging their feet) but I would definitely purchase from Sean. This was a great experience. More

Sean was a great help and very friendly. He opened Sean was a great help and very friendly. He opened doors for me and took the time to make conversation while I waited. It was a great experience. Sean was a great help and very friendly. He opened doors for me and took the time to make conversation while I waited. It was a great experience. I will never goto any other salesman ever again because he was so helpful. He wasn't selling me anything, just making sure I got the best vehicle for me. More

I would say this is a horrible place altogether. Im still having problems with a brand new car I bought here. They kept it in the shop 35 days to "repair" with no loaner car. The only person who had a backbo having problems with a brand new car I bought here. They kept it in the shop 35 days to "repair" with no loaner car. The only person who had a backbone enough to call back was Shane. But regardless it took them over a month and I had to buy a new car. Also, they didn't even have the updated software for my car to fix it - so why are the even selling this car?!! The managers are a joke and scandalous people altogether. I emailed and called them both and was ignored. To not acknowledge a customers concern until they file with the BBB is completely unacceptable business. Litha Chevrolet has been the first, worst and last time I will ever set foot into that place ever again. More

Shane and his great crew went to bat for us against are warranty company when we needed alot of repairs and got the company to not only fix everything that was needed that the company didn't want to pay fo warranty company when we needed alot of repairs and got the company to not only fix everything that was needed that the company didn't want to pay for they were friendly and over all great to work with. I will never go anywhere else to get my truck worked on More

I had transmission issues on my 2007 Chevy Silverado, The vehicle was still under the extended warranty I purchased when I bought the truck. Shane and his crew diagnosed the problem, found a couple of other vehicle was still under the extended warranty I purchased when I bought the truck. Shane and his crew diagnosed the problem, found a couple of other issues, reported those problems, and let me know. They then finished the repairs in less time than they promised and for less money. Gotta love that! Thanks! More

I have consistently bad interaction with Shane. His belligerent and arrogant demeanor do absolutely nothing for the face of Chevrolet customer service here in Anchorage. I live in Fairbanks and from t belligerent and arrogant demeanor do absolutely nothing for the face of Chevrolet customer service here in Anchorage. I live in Fairbanks and from time to time have to take my Saab to Anchorage for work. Since I have to drive 450 miles to get there I make an effort to communicate to the dealership what date and time I'll be coming to make sure I can get my car looked at with a modicum of timeliness. Every time I speak to the dealership I deal with Shane, who has made each and every visit there an incredible inconvenience. He told me that with 3 weeks advance time they could not guarantee a tech to even look at my car. After driving 900 miles and paying high dealer fees every time I come, I'm shocked at the temerity of mr. Shane to tell a customer no, use the term 'buddy' as a demeaning and pedantic way of marginalizing my requests and ideas, and to terminate calls when confronted with the reality of his flippant rudeness. I did however get treated well by the service manager and Bill Little. And the tech that works on my car is a genius. I hate that a good company is being so poorly represented. This guy must go through some sort of customer service rehab- his behavior is not only unprofessional, its a disgrace! More