
Chicago Northside Toyota
Chicago, IL
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I took my 2011 RAv4 for its 30,000 check up. I had a 7am appt and planned to wait for my car. I was greeted promptly when I arrived by Mike who took down my information and then checked to make sure there appt and planned to wait for my car. I was greeted promptly when I arrived by Mike who took down my information and then checked to make sure there were no recalls...after that he let me know that someone would look over my car and he would come back with what needs to be done. He led me into a comfortable waiting area that had free wifi so I was able to work while I waited. It was about 20-30 minutes and then he returned sat down next to me and explained everything that would be done as the standard 30000 check up and then a list of some things that should be done to enhance my cars performance..everything he mentioned made sense even down to my windshield blades which should be replaced and I agreed as I had been using more windshield fluid to keep my windows clean..also the tire rotation and balance made sense because I had noticed sometimes the ride felt a little uneven (of course I didn't mention any of this because being a previous Passat owner you learn not to mention anything that is a "little off" unless you're prepared to pay big bucks) Volkswagon makes good cars but service and cost are another matter. Anyway this is the 1st Toyota I have owned and thanks to the way everything has been handled I know I made the right choice! In these economic times it is nice to find somewhere that makes you feel your money has been well spent! This whole experience has been awesome!!! From the time I arrived to the follow up call today from Marcos to find out how my service visit went .The service staff was efficient and finished within the timeframe Mike had given me everyone professional and courteous .I am one of those people who when I find something done well I like to make sure it gets known. Thanks Northside Toyota see you in August for next check up.....Job well done!!!!. More
I went into the dealership not sure of what car I wanted/needed. As soon as I entered the dealership, I was greeted by a very friendly salesman who was eager to show me what was available. Mr. Lewis wanted/needed. As soon as I entered the dealership, I was greeted by a very friendly salesman who was eager to show me what was available. Mr. Lewis Belcher was very knowledgeable and answered all of my questions. He was very helpful and ensured i received a good price. I walked out with a new 2013 Toyota Highlander to fit my family needs. It was my best purchase of the year. More
While the car buying process always seems to take a lot long then one thinks it should, my wife and I found the experience at Chicago Northside Toyota to be pleasant and enjoyable. This is our second ve long then one thinks it should, my wife and I found the experience at Chicago Northside Toyota to be pleasant and enjoyable. This is our second vehicle purchase from CNT and I don't foresee any reason to change in the near future. More
Had an amazing experience .... Dennis was very helpful and answered all my questions. Will definately reccomend to all my friends and family. Thank you Dennis and answered all my questions. Will definately reccomend to all my friends and family. Thank you Dennis More
I just recently purchased a used Ford Fusion from this dealership. The staff was friendly and not aggressive. My sales representative Jonathan, was quite knowledgable and very easy to work with. I woul dealership. The staff was friendly and not aggressive. My sales representative Jonathan, was quite knowledgable and very easy to work with. I would recommend this dealer for anyone looking for superb treatment and reasonable pricing. More
Terrible car buying experience! Internet dept misquoted on the car we wanted to buy. We drove 2 hours to get to this dealer and when we got there they wouldn't honor their price miscue. They also low bal on the car we wanted to buy. We drove 2 hours to get to this dealer and when we got there they wouldn't honor their price miscue. They also low balled us on our trade by $1,500 . The guy Jason try to lie to me several times and everytime I called him on it he would start sweating and rubbing his head. This man is not very smart and he obviously thinks his customers aren't either. He didn't seem to care about mine or my families needs at all. I wasted 2 hours driving to this dealer, 2 hours at the dealer and 2 hours driving back home. 6 hours of my life I can't get back. Heed my warning and stay away. 2 days later I spent less than half of that time at a toyota dealer and got yhe deal I was looking for. More
Lewis Belcher was a very approachable, no pressure salesman. We actually came back to the dealership after test driving a Prius the day before specifically because we wanted Lewis to handle our sale. salesman. We actually came back to the dealership after test driving a Prius the day before specifically because we wanted Lewis to handle our sale. I would highly recommended seeking him out if you are considering buying a new Toyota or Scion. More
I recently purchased a new 2013 Corrolla from Northside Toyota, and could not be more pleased. The Sales Professional, Dennis Orihuela was friendly, thorough,and very helpful. He followed up on everything Toyota, and could not be more pleased. The Sales Professional, Dennis Orihuela was friendly, thorough,and very helpful. He followed up on everything that I had inquired about, spent time with me discussing the vehicles, options and my concerns. The entire staff was great-from the manager who introduced himself, to the finance specialist, service department employees, and of course Dennis. The transaction was smooth and efficient. I am really enjoying me new car. Thanks Dennis! C. Gallagher More
I visited Northside Toyota to research the cost of purchasing a Toyota Yaris and ended up driving on off the lot the same day. Johnathan was friendly, informative, and listened to concerns around havi purchasing a Toyota Yaris and ended up driving on off the lot the same day. Johnathan was friendly, informative, and listened to concerns around having and huge car note. I left the dealership very satisfied with the car, the price and the monthly payments. More
Dennis was great! We originally came to just do a test drive. He took us through a test drive and showed us 2 different prius'. He even walked through financing options with us. He was able to give us a g drive. He took us through a test drive and showed us 2 different prius'. He even walked through financing options with us. He was able to give us a great deal on a new Prius C. Dennis walked us through all the options and paperwork and once it was time to drive off the lot, he took the time to walk me through how to operate our brand new vehicle. It was a great experience and I've already recommended Northside Toyota Scion to some of my friends. More