Chicago Northside Toyota
Chicago, IL
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they go above + beyond for the customer. they treat customer with great respect + understanding. they know what the problem is. work is excellent, at lowest possible price, giving a discount coupon if customer with great respect + understanding. they know what the problem is. work is excellent, at lowest possible price, giving a discount coupon if you dont have one. our experience so good that daughter bought most expensive sienna recently. would recommend north side to everyone. this is our 4th camry. More
I should start by saying that my first car buying experience this year was HORRRRRIBLE. But thankfully, I was able to change that experience to a marvelous one in part because of the wonderful work experience this year was HORRRRRIBLE. But thankfully, I was able to change that experience to a marvelous one in part because of the wonderful work of Paul, Carl, Cordero and David. I also have to mention that I normally don't write reviews unless I feel strongly about 1. a bad service or 2. an extremely good service; may I point out two words BAD and EXTREMELY to emphasize that I have to feel strongly about these two things in order for me write a review. Writing a review takes time, feeling and honesty. So in writing this, I hope you can read that I mean every word in this review. Although from the outside, the dealership looks small, however, their service is by far grandiose. Let me start by mentioning Carl, the Finance Manager, he has a way of making you feel like the purchase you are about to make its the best purchased based on numbers. In reviewing my paperwork at home he was right, the best purchased for my brand new Prius Car based on pure research. Carl is by far the best person to work with because he is good at balancing and explaining things to the consumer. Paul, Carl, Cordero and David are professional, good hearted sales people. Mostly when you step into any car dealer, most sales staff have one thing in mind and that is to make the sale no matter if they have to prevaricate or perhaps fabricate false facts in order to persuade the customer to buy from them. The people from Chicago Northside Toyota Scion are the total opposite. Honest people, no fib to convince you to buy. So if you are looking into purchasing a new/used car, I honestly hope you consider going to Chicago Northside toyota and receive the best service, best prices and meet the best sales people. So to all those I recommend this dealership 100%. Sincerely, Sandra More
I've been to Chicago Northside Toyota Scion twice now for service. I've had my oil changed twice, my brake fluid replaced, my oxygen intake valve replaced, and new windshield wipers installed after one flew service. I've had my oil changed twice, my brake fluid replaced, my oxygen intake valve replaced, and new windshield wipers installed after one flew off during the Snowpocalypse. They also washed and cleaned my car both times for free! The employees were extremely friendly both times and very helpful. They are always careful to alert me to any issues that may arise in the future without pressuring me to have any work done immediately. The service is always very quick and the waiting area is clean and pleasant. Finally, all repairs and labor were very affordable. I would definitely recommend this dealership to anyone with a Toyota. More
I BROUGHT MY CAR IN FOR THE 5000 MILE MAINTAINCE AND WAS GREETED WELL ASKED IF THEIR WERE ANY PROBLEMS AND TOLD IT WOULD TAKE ABOUT ONE HOUR. IT DID TAKE ABOUT AN HOUR THEY SERVICED THE CAR AND WASHED IT FO GREETED WELL ASKED IF THEIR WERE ANY PROBLEMS AND TOLD IT WOULD TAKE ABOUT ONE HOUR. IT DID TAKE ABOUT AN HOUR THEY SERVICED THE CAR AND WASHED IT FOR ME.THE OIL WAS CHANGED AND TIRES ROTATED. OH , I FORGOT THEY ALSO CHECKED THE RADIO AND TURNED OFF THE CHECK ENGINE LIGHT.MY SERVICE PROVIDER [MIKE] WAS VERY PROFESSIONAL AND KEPT ME UP TO DATE SA TO HOW MUCH LONGER I WOULD HAVE TO WAIT. I MIGHT ADD THE FREE COFFEE IN THE WAITING ROOM WAS ABONUS. More
In terms of pricing, they're willing to out-bid other dealerships and they're very transparent about the cost-breakdown. The floor salesman was very receptive to our needs, and the finance manager was dealerships and they're very transparent about the cost-breakdown. The floor salesman was very receptive to our needs, and the finance manager was quick to get us out the door with the price we agreed upon. More
From the time I walk in the service was great. Everyone was so friendly and helpful. I have one of the best cars on the road and it's new. One of the best feeling in the world right now. It run smooth very was so friendly and helpful. I have one of the best cars on the road and it's new. One of the best feeling in the world right now. It run smooth very little miles and just the right amount of room. I must say I will pass alone the word, the is the place to go. Keep up the good work. More
QUICK REVIEW: These guys went above and beyond. Awesome QUICK REVIEW: These guys went above and beyond. Awesome customer service. Good prices. Friendly. Efficient. If you go, ask for Kenny. THE LONG STO QUICK REVIEW: These guys went above and beyond. Awesome customer service. Good prices. Friendly. Efficient. If you go, ask for Kenny. THE LONG STORY, PART ONE: About a week before relocating from Chicago to Kansas City, I stopped by the dealership. After glancing at a couple of cars I met Kenny. A few hours later, we were negotiating a fair price on a 2010 RAV-4. Kenny made me a surprisingly good deal on the car I wanted. I drove home that day around 5PM. All was well--until I noticed a fairly large ding and scratches on the driver's side door. It was too late to go back to the dealership that day, so I decided I'd call back first thing Monday morning. I didn't get around to calling Kenny until the middle of October--almost three weeks AFTER we'd already moved. His response was simple, "Fix it and we'll cover the cost." I was astounded. A few days later, the car was repaired and a check from Chicago Northside Toyota showed up in the mail. They covered the entire amount--no questions asked. THE LONG STORY, PART TWO: In December, three months after purchasing the vehicle, we discovered that the title had been processed with "Toyota" misspelled "Toytota." Once again, Kenny came through, quickly handing the situation is matter of days. Obviously, I'd highly recommend a visit to the dealership. I've already decided that the next car I buy is coming from Chicago Northside Toyota. After all, it's worth the price of plane ticket from Kansas City to Chicago for this kind of service. More
My family has been buying cars from this dealership for years! And now I completely understand why. I bought my new Camry a few months ago and had to come in last week for my first oil change. When I bough years! And now I completely understand why. I bought my new Camry a few months ago and had to come in last week for my first oil change. When I bought the car, the salespeople were very helpful and accommodating and the service department was no exception. They made sure I was aware of my options and even threw in a coupon. I feel like I was really taken care of. More
This is my second car I have purchased from Chicago Northside Toyota. I wanted to take advantage of the special financing offer from Toyota at the end of the year and I could not find the model and co Northside Toyota. I wanted to take advantage of the special financing offer from Toyota at the end of the year and I could not find the model and color I wanted in California. I made a call to see if they could get the car, and they shipped it out to me the following week. Unfortunately, the car arrived covered in salt and dirt from the long haul on the car carrier. Becuase there was some road tar, the dealership had the car detailed by a dealer local to me at no charge. I have had nothing but good experiences with both the first car I bought and the new one. I financed both through the dealership and the finance department also made it very easy, followed up and got things done. More
I was referred to Sam by a friend of mine who had said good things about him and his dealership. I bought a 2007 used Lexus from him, got a great deal, and it's running great. I would recommend working good things about him and his dealership. I bought a 2007 used Lexus from him, got a great deal, and it's running great. I would recommend working with Sam and his team as they are honest, friendly, and easy to work with. More