Chris Nikel Chrysler Jeep Dodge Ram Fiat

I had an issue with my Dodge truck right before Christmas. It looked like my holiday plans were going to have to change but Andy and the team were able to diagnose and fix the issue and get me back Christmas. It looked like my holiday plans were going to have to change but Andy and the team were able to diagnose and fix the issue and get me back on the road before the holiday. Really appreciate the speedy work and the continued communication throughout the process. Great work! More

In and out in a flash Had a positive buying experience from a previous purchase. Cedric was very knowledgeable about the car during and after the test drive. And got a real Had a positive buying experience from a previous purchase. Cedric was very knowledgeable about the car during and after the test drive. And got a really good deal on a really good car. More

Efficient, courteous and friendly. The high rating was based on the experience of purchasing a new vehicle, they were kind courteous informed not rude not pushy. The salesperson was hig The high rating was based on the experience of purchasing a new vehicle, they were kind courteous informed not rude not pushy. The salesperson was highly informed about his inventory and was helpful in helping make a decision on the vehicle that best met my need More

Excellent Customer Service This is my 3rd vehicle purchase from Chris Nikel but first time working with Matt Causey. He exceeded the level of customer service that we have previ This is my 3rd vehicle purchase from Chris Nikel but first time working with Matt Causey. He exceeded the level of customer service that we have previously experienced by miles. Not only was he giving us exactly what we asked for, but he got us in our new car in record timing. Quickest process ever. Which was wonderful cause we had to get to our Christmas shopping. We love Chris Nikel and all they have to offer, including rapid oil changes and car maintenance. We really never have a reason to ever shop anywhere else for our families vehicles. Highly recommend this dealership. More

Worth the trip. Drove 2 hrs for a more competitive price. Service was very professional, knowledgeable, friendly. It looks like this dealership has worked very hard to stay consistently good which is is a ra Service was very professional, knowledgeable, friendly. It looks like this dealership has worked very hard to stay consistently good which is is a rare thing at a dealership these days. More

Overall Experience Cedric was professional, but very friendly. He didn't know everything, but could answer my questions to the best of his knowledge and ask another cowo Cedric was professional, but very friendly. He didn't know everything, but could answer my questions to the best of his knowledge and ask another coworker if need be, very admirable. He was extremely helpful and generous, able to buff out some of the scratches on the drivers side and even got us a tank of gas! Made sure to wash our car before sending us on our way. Bill was very kind and courteous seeing that we had our sleeping newborn with us. He was extremely helpful with all the information he gave me and was able to strike up a great deal for me and my growing family. He did an amazing job with getting us a deal on our warranty. And love the fact that he's a veteran! More

A pleasant surprise Bought a Kia Sportage 6 months ago only to realize the more I drove it that I was not happy with this purchase. I put $4000 down on it too. When I w Bought a Kia Sportage 6 months ago only to realize the more I drove it that I was not happy with this purchase. I put $4000 down on it too. When I went back to Ferguson they didn’t help me get into another vehicle. Just told me that after putting that money down that I was upside down. So when Ray contacted me again I wasn’t sure he could help me. But help me he did. He was very patient and just as great to work with as he had been before. Absolute pleasure working with him. He pointed me in the right direction and I am very happy. More

By far the best car buying experience I’ve ever had. A big Thank You to Matt Causey for all your hard work. I wil definitely be back!! big Thank You to Matt Causey for all your hard work. I wil definitely be back!! More

Great Experience - Matt was the best! No pressure sales experience! Looking at different vehicle types was easy and our salesman seemed to really care about finding the perfect vehicle. Th No pressure sales experience! Looking at different vehicle types was easy and our salesman seemed to really care about finding the perfect vehicle. The day we came in to buy our Jeep- it was quick and easy. More

My experience. The staff was accommodating as this purchase was spur of the moment. There was no haggling or trying to pressure myself or my wife into a purchase. Th The staff was accommodating as this purchase was spur of the moment. There was no haggling or trying to pressure myself or my wife into a purchase. The manager was willing to hold the car for us as we made our way from out of state to test, then purchase a used vehicle. More