Chris Nikel Chrysler Jeep Dodge Ram Fiat

Very disappointed in the service Bought my car from them and have always had them change the oil and the last time they said I needed new wiper blades so i said go ahead.....i was ove Bought my car from them and have always had them change the oil and the last time they said I needed new wiper blades so i said go ahead.....i was over the time for an oil change by 100 miles so the light came on...they did not turn the light off. Went to Auto zone to have the light turned off for FREE ...chris nickel did not even address the light with me....have been telling everyone that I was very pleased with this dealership, not so much now.... More

Truly a great experience! From the time we walked into the dealership to the hand off of the keys these guys are amazing! I’ve never felt so comfortable and felt like my needs From the time we walked into the dealership to the hand off of the keys these guys are amazing! I’ve never felt so comfortable and felt like my needs were understood. They made the entire experience so great! More

Poor service department Took my car to the service department for a specific reason and they did do what they were charging me for. In the 5 days that they had my car however Took my car to the service department for a specific reason and they did do what they were charging me for. In the 5 days that they had my car however their mechanic noted another problem but they did not bother to tell me about the issue. My car broke down on my way home from their shop for that secondary reason. Had they have told me about the second problem I would have gladly paid for them to fix in the 5 days they had my car. When I spoke to the manager, he apologized and asked me to bring the car back for them to look at it to see what is wrong. I will not be taking the car back to them and pay for a second diagnostic and be without my car longer. All the manager would say is this is a teaching point for them, yet my car could have overheated and cracked the engine block! Their teaching point could cost me thousands. More

BEST EXPERIENCE EVER! Highly recommend! From our sales guys (Matt & Blue) to our Finance Guy (Aaron), we were treated with respect and kindness! I was very impressed with Highly recommend! From our sales guys (Matt & Blue) to our Finance Guy (Aaron), we were treated with respect and kindness! I was very impressed with how they still cared AFTER we signed the papers! Such an awesome experience. We were in and out in under 2 hours!! I will be a customer for life. More

Service I brought my jeep in this morning due to not receiving all the parts when I bought it from you (the tire lug nut locks were missing). Cody and Devon I brought my jeep in this morning due to not receiving all the parts when I bought it from you (the tire lug nut locks were missing). Cody and Devon in Service department were fantastic. Very helpful and sweet. Cody kept in touch with me and the service was completed promptly. More

Great Buying experience This is the first time buying a vehicle that I didn't spend half the day, constant back and forth, kids hungry/tired/irritated and almost walk out. I This is the first time buying a vehicle that I didn't spend half the day, constant back and forth, kids hungry/tired/irritated and almost walk out. It whole process took under 3 hours. Kent Shelton did a really good job of taking care of me and my wife was able to fill out the credit app from home with the kids. Chris Nikel as a whole is a great dealership in my opinion. No nonsense, no extra fees and all around great staff that I dealt with directly. My wife was able to drop off a check, sign paperwork the next day in under 10 minutes. Even if it requires waiting, my family will buy exclusively from Chris Nikel from now on. More

Very helpful and honest Gave me a fair price for my trade in and helped get me into a newer, more functional car for me that will help me succeed in my job. Gave me a fair price for my trade in and helped get me into a newer, more functional car for me that will help me succeed in my job. More

I had to get a transmission replaced on my 2017 Dodge Grand Caravan. I spent one month going to two other dealerships. They cannot get it fixed. I went to Chris Nichols they matched me in the exact same Grand Caravan. I spent one month going to two other dealerships. They cannot get it fixed. I went to Chris Nichols they matched me in the exact same loaner car. Robert at the car rental department was awesome and talked me through everything. Philip my service advisor got me back on the road in one week. Thank you so much for putting an end to my nightmare. I will be going to Chris Nichols for all of my service needs from now on. This is also where I'll be buying my next vehicle. More

Great service! I had a great experience with Chris Nickels Jeep in Tulsa. They were very efficient and knowledgeable. My sales person was fantastic. It was a great b I had a great experience with Chris Nickels Jeep in Tulsa. They were very efficient and knowledgeable. My sales person was fantastic. It was a great buying experience. More

Just what we were looking for. We enjoyed dealing with Chris Nikel CJDR. We found the vehicle we wanted online but since we live in Wichita, we hated to make the 2 1/2 hour drive We enjoyed dealing with Chris Nikel CJDR. We found the vehicle we wanted online but since we live in Wichita, we hated to make the 2 1/2 hour drive to Broken Arrow, to find out there were blemishes or defects the pictures did not reveal. Caitlynn, was my initial contact and volunteered to video the interior and exterior for us which helped make our decision to buy. Ray was our salesman and was very helpful. By the time we finished the paperwork, Ray had the vehicle washed, topped off with gas and we were on the road home. Great place to buy a vehicle. Thanks to all of you who helped us. Lance Durfey More