Chris Nikel Chrysler Jeep Dodge Ram Fiat
Broken Arrow, OK
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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No pressure We have been looking for a vehicle for months, just kept watching sales and we actually ended up switching vehicles we were looking at. With all the d We have been looking for a vehicle for months, just kept watching sales and we actually ended up switching vehicles we were looking at. With all the dealerships, I did a lot of online shopping they always had the best pricing. One thing I would caution others on is make sure you qualify for all the rebates that bring you to bottom pricing. More
EXCELLENT Matt was so helpful and efficient with my car buying experience. The whole dealership was wonderful, from the beginning!! John with returning my emai Matt was so helpful and efficient with my car buying experience. The whole dealership was wonderful, from the beginning!! John with returning my email to follow up messages, Matt with assisting me with finding another vehicle better for my situation , with Bill in financing!! Best dealership ever!!!!! I have relocated from wv and by far this was the best experience!!! You have a customer for life!!! Thank you to the Chris Nikels family!!!!!! More
Best dealership experience ever (Sales Dep and Service Dept) If you're considering purchasing a pre-owned vehicle, please visit Chris Nikel! You will not be disappointed with their service before, during, or aft If you're considering purchasing a pre-owned vehicle, please visit Chris Nikel! You will not be disappointed with their service before, during, or after the sale! PRE-OWNED SALES: Dean Nixon in Sales was friendly and knowledgeable, taking the time to explain some of the finer (and fun!) features of the vehicle I was interested in (a Header Orange 2014 Dodge Challenger SXT Plus). Most importantly he patiently explained to me the purchasing process at Chris Nikel, from their No-Hassle pricing (there really are no fees, and the NADA value of the car was spot-on for the asking price) to applying for financing and what to expect in the Finance Office. Aaron McManus, my finance manager, was fantastic. He also patiently answered my questions regarding warranties (I got an excellent comprehensive 5yr plan, covering 5000 components) as well getting me financed at a significantly lower rate than what my personal bank offered! From the time I arrived at Chris Nikel to the time I drove my Challenger off the lot, only 3 hours passed- and it was far from the dreaded experience I had anticipated! Everyone I encountered there was friendly and welcoming- I was even introduced to several of the Service Department associates while I waited for my car to be brought around (freshly washed and with a full tank of gas, no less!)! SERVICE DEPT: Ten days after I bought my car, my battery abruptly died! (I learned from a number of sources that sometimes intense heat like we've had this summer in Tulsa can kill batteries like that; several jumps would get it started, but as soon as the engine was turned off it would require another jump to get started again- just couldn't hold a charge!) Abel Flores in the Service Department was able to get my car checked out and a new battery installed that day, and all at no charge! I had fully intended to pay for the battery with the understanding that "wear parts" weren't covered under my warranty, but I was extremely grateful that Chris Nikel took care of it when they were under no obligation to do so! Abel and all the guys in the Service Department were very kind and helpful, and pretty darn happy for it being 7:00am! I've also spoken with Corey Hinson in Parts and Accessories, arranging to get a back up camera installed in my Challenger next week. He's provided rough estimates on two possible options- I'm looking forward to "seeing" which one is going to work! (A challenge of driving a Challenger, I've discovered, are the small rear and side windows- as well as that long hood!) I know this review is long-winded, but I hope you hung in there! When I started shopping around for a pre-owned Challenger, several good friends highly recommended Chris Nikel (they had bought their cars there and remarked on positive experiences with all the departments). I'm glad I checked them out- and I love my car! More
First new truck! We went in to trade in my old truck and fine a newer truck. We told them exactly what we were looking for. We initially had some issues with our bank We went in to trade in my old truck and fine a newer truck. We told them exactly what we were looking for. We initially had some issues with our bank in regards to financing. But the salesman and his manager were able to work their magic and get us a decent price for my old truck and a decent monthly payment with a bumper to bumper original manufacturers warranty! We love the truck and would highly recommend Chris Nikel to anyone! More
Great all around experience Extremely helpful and friendly staff Who are knowledgeable about the vehicles they have on the lot . Excellent customer service . 10 out of 10 would Extremely helpful and friendly staff Who are knowledgeable about the vehicles they have on the lot . Excellent customer service . 10 out of 10 would by here again and they make great offers on your trade-in. More
First time buy ever stress free The staff where not pushy and they were able to assist me( a credit score ghost) in getting the best deal possible with a cosigner. The staff where not pushy and they were able to assist me( a credit score ghost) in getting the best deal possible with a cosigner. More
Customer service review We had a great experience buying our new car. The only thing I would change would be the time it takes to go through the buying process. It took 3 hou We had a great experience buying our new car. The only thing I would change would be the time it takes to go through the buying process. It took 3 hours. More
Friendly and fast! The people I dealt with today were the most respectful and courteous People I have ever met in the car business! Ray Ortiz in used sales is one of t The people I dealt with today were the most respectful and courteous People I have ever met in the car business! Ray Ortiz in used sales is one of the best in the biz, his manager Brandon Compton is top notch, and Brandon Fish in The finance department got me in and out so quick it barely noticed I was there! Will go back and buy more cars from them in the future for sure!! More
Professional and quick Great experience with these guys. They answered all questions about the vehicle that I had without hesitation and was spot on. Did not receive same r Great experience with these guys. They answered all questions about the vehicle that I had without hesitation and was spot on. Did not receive same respect at other dealers. Good experience with no hassle. More
Couldn’t have been better for a first time buyer! I could not have asked for a better experience for my first time buying a car! I test drive several vechicles at several dealership, and not once at C I could not have asked for a better experience for my first time buying a car! I test drive several vechicles at several dealership, and not once at Chris Nikel did I feel like I was being “sold to”. I told Matt C exactly what I wanted and that why he showed me. He never pressured me for more or made me feel like I was just another sell to make his quota. And Matt who helped me fill out all the paper work was laughing and joking right along with us the whole time. I can’t say enough how easy and fun both of the Matt’s made the process! (: More












