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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,421 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,421 reviews

February 16, 2024

This was the easiest the process has ever been to buy a vehicle. They were responsive to every request. I would recommend them to everyone. More

by marty35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback Marty! We appreciate you choosing to do business with us from half a country away!

February 11, 2024

Had to have a part repaired for the second time in 3 years. It was a trim piece on a 2021- F350. The back glass has to be removed to repair this. Repair looks good. Hope it stays that way this time. Gre More

by MIKEK101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback! We hope it stays fixed this time too!

February 07, 2024

Helpful and communicative during the long process of getting a Maverick from the factory. The purchase transaction went as expected with no surprises. More

by TOMOGLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Chuck Anderson Ford responded

We're sorry it took so incredibly long to get your Maverick! Such a crazy process. We're happy you're happy!

February 05, 2024

Tim was very helpful and courteous throughout the process of buying my new used vehicle. More

by therig78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Hein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience with our pre-owned vehicle department! We appreciate having the opportunity to earn your business!

February 01, 2024

Chuck Anderson worked very hard to find the vehicle I wanted. They didn’t give up until they put me in the vehicle that I requested. More

by djeffers31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Hein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience with our sales department! We hope you love your new Bronco Sport!

January 31, 2024

TIM helped me through each step of the process of buying my car. He took the time to explain every question that I had! His friendliness and car knowledge helped make the car buying process so easy! More

by Parker Keeney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Hein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Chuck Anderson Ford responded

Hi Parker! Thanks for taking a moment to leave your feedback! We hope you love your new-to-you Kia!

January 30, 2024

Are salesman was great called him multiple times with questions and he always respond with helpful advice even 3months after the sale everybody we talked to was friendly and we absolutely love our truck More

by tbdodson91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Hein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We hope you love your new truck!

January 25, 2024

Great service from start to finish. Staff was welcoming and inviting. No pressure dealership. Would recommend More

by cowgirlcop92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback, we appreciate your business!

January 22, 2024

Tim was extremely helpful while searching for the right vehicle for me! He explained all the features of the car with great information and was very nice&helpful as well. I 10/10 recommend you ask for Tim More

by tristansykes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Hein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent purchase! We hope you love it!

January 22, 2024

They clearly care about there customers and take the time to help them find the best fit for their needs. More

by Morgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business and look forward to serving you in the future!