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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,421 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,421 reviews

May 03, 2022

Real east and honest sales man Mike need a raise for all his efforts great job!! More

by Mitchell Thomas Sedgwick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback Mitchell!

May 01, 2022

The Service dept was amazing! Dustin was great! Help us along every step of the f the way More

by Laura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
May 02, 2022 -

Chuck Anderson Ford responded

Thanks for the review Laura! We appreciate your business!

April 30, 2022

I had my old 2001 mustang in for some maintenance. They got started on it as soon as arrived and didn't take as long as I thought. Plus service manager was friendly and helpful More

by MUSTANG 01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
May 02, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service experience!

April 26, 2022

They appear to give great detail and thoroughly examine the task at hand and then explain to me in a way that does not go over my head! More

by Brenda Drummond
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Apr 27, 2022 -

Chuck Anderson Ford responded

Thanks for the feedback Brenda! We're glad you had a good experience with our service department!

April 23, 2022

Love the service, quality, pricing, people. .. Is that 15 words yet? .... Ugh this is taking forever for a compliment. Lol More

by Alex.Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Apr 25, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback Alex!

April 22, 2022

I have been happy with your service except for one time. all the employee have been nice. More

by eddiecockrum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Apr 25, 2022 -

Chuck Anderson Ford responded

Thanks for your feedback Eddie! We look forward to seeing you next time!

April 22, 2022

On time and excellent work at a fair price. I'll bring my truck here from now on. More

by Slamb9025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Apr 25, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! We cant wait to see you next time!

April 19, 2022

Nice and clean service area. All the people treat you with respect. Great Dealership! I have been a customer about 30 years and when and if I have had an issue they are willing More

by 525WJSCOBEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Apr 19, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your continued business!

April 17, 2022

Completed the service on time as scheduled. Advised when the replacement parts were available. Thanks More

by jtlechner
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Apr 18, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service appointment with us!

April 15, 2022

I drove up got right in for a recall. They were right on it and completed in no time. Thank you More

by Shotgun1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose, Grace Morgan
Apr 18, 2022 -

Chuck Anderson Ford responded

Thanks for the feedback! We appreciate your business!

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