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Chuck Anderson Ford
Excelsior Springs, MO
1,425 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,425 reviews
April 09, 2022
Great service, fast, friendly. Went above and beyond in contacting my maintenance plan and helping work out coverage. Young lady helping me was great! Will definitely be back for f Went above and beyond in contacting my maintenance plan and helping work out coverage. Young lady helping me was great! Will definitely be back for future service needs. More
by Lisa24clark
Verified CustomerEmployees Worked With
Grace Morgan
Helpful April 05, 2022
I typically have good experiences when taking my car in for it's oil changes and maintenance but the last two times I've gone in and gotten The Works, I have gotten my car back with the alignment not strai for it's oil changes and maintenance but the last two times I've gone in and gotten The Works, I have gotten my car back with the alignment not straight. It pulls to the left after my tire rotations and I would think they would test that before giving car back. More
by Notsostraight33
Employees Worked With
Dustin Rose, Grace Morgan
April 01, 2022
professionals responsible and good customer service I recommend it. they finish the job in the time they tell you they're going to last in repair recommend it. they finish the job in the time they tell you they're going to last in repair More
by Maria Benitez
Employees Worked With
Dustin Rose, Grace Morgan
March 25, 2022
Everyone was very helpful and patient. They were able to help me understand everything I needed to know. They were able to help me understand everything I needed to know. More
by delaneybecker18
March 24, 2022
Fast, friendly service. Not my first purchase from them. Michael did a great job from beginning to end. Would highly recommend. Not my first purchase from them. Michael did a great job from beginning to end. Would highly recommend. More
by EASLEYKARLA
Employees Worked With
Michael Burton
