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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,421 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,421 reviews

November 27, 2019

Great Very informative salesperson. Made it easy to buy a very nice vehicle. Would recommend the dealership to anyone looking to buy a car a a really good p More

by Headrat675
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Chuck Anderson Ford responded

Thanks for the great feedback on your experience with us!

November 21, 2019

Service and new tires The work was completed as expected. Made it very easy for me to pick my car up after working hours. Another great experience at Chuck Anderson Ford More

by F1502014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Josh Reeves
Nov 21, 2019 -

Chuck Anderson Ford responded

Thanks for the kind review! We enjoy working on your truck!

November 16, 2019

Quickly helped but over charged I was charged to replace lug nuts that were defective. The lug lug nuts were unable to be taken off with the furnished lug wrench More

by Doc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Nov 19, 2019 -

Chuck Anderson Ford responded

Doc, I'm sorry you felt like you were overcharged for the removal of your lug nuts. I would highly suggest checking in to this: https://www.carcomplaints.com/news/2018/ford-lug-nuts-class-action-lawsuit.shtml

November 16, 2019

Amazing Team Chick Anderson team helped me with what I was looking for and got me the car of my dreams. Absolutely recommend going to them. They are nice and frien More

by Bdreke1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke
Nov 19, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're so happy that you love your Escape!

November 15, 2019

Fantastic visit as always, quick service! We went into the local dealership for repairs and regular maintenance. The service staff, front end sales and parts guys were all super nice , knowle More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead, Katy Davis, Heather Berger
Nov 16, 2019 -

Chuck Anderson Ford responded

Thanks for the fantastic feedback Mark! We're glad that we had the opportunity to earn and keep your business!

November 14, 2019

Great, friendly experience!! My family and I always have a pleasant experience whenever we visit Chuck Anderson Ford, whether it’s the service department or sales! They all are e More

by ARONJAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Reeves
Nov 15, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback! We are happy that we have been able to earn and retain your business!

November 14, 2019

Great service Ricky was a great guy to work with! Helped us find what we wanted and answered all of our questions. Once we purchased our car, he showed us ever op More

by aprilanncraven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Shockley
Nov 15, 2019 -

Chuck Anderson Ford responded

April we are so happy that we were able to get the right Expedition for you! Enjoy it! If you have any questions pleases feel free to give us a shout or stop by!

November 13, 2019

Bought our car and truck My husband and I bought his new truck and my new car from them. Very nice people and willing to work with us. Would recommend them to everybody. More

by Gastanker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Reeves
Nov 14, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad we were able to help you and your husband out!

November 10, 2019

Nice place to buy new and used vehicles Highly recommend working with Ricky, very knowledgeable. Made the whole experience great. Would advise anyone looking for a new vehicle to shop there More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Chuck Anderson Ford responded

Thanks Andy for the kind words! We are glad to consider you part of our family now!

November 07, 2019

Excellent service and quality employees. We have purchased three trucks and our SUV from this dealership. The staff is friendly and well trained. The facility is clean and welcoming. They kee More

by jp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Rene Sisk, Heather Berger
Nov 14, 2019 -

Chuck Anderson Ford responded

Thanks for the kind words JP! We're happy to have earned your business!

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