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Chuck Stevens Automotive

Bay Minette, AL

2.0
52 Reviews

400/1305/2427 South US Highway 31

Bay Minette, AL

36507

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52 Reviews of Chuck Stevens Automotive

December 17, 2022

It was a pleasure working with them. They stayed late since I was coming from out of town and helped me get everything taken care of very efficiently. Good folks! More

by Wdennis1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie
December 16, 2022

The staff at Chuck Stephens were all very attentive and responsive. They anticipated my needs and usually had things ready before I even asked. Their follow up was great but non-intrusive. They were able t More

by jeffraley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brittany and a young man that filled in for her when she was out for surgery, can’t remember his name (sorry). Both were exceptional.
November 09, 2022

Once we had settled on the price of the vehicle the process was excellent. I had a couple of concerns and they were very helpful with them. I received my paperwork for my tag in less than a week. More

by dennislgrace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hargrove, Kelly Stroup
November 08, 2022

The staff is very helpful, informed, and responsive. They strive to take care of the customers needs. More

by jeffraley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay (can’t remember last name)
July 07, 2022

This dealership is not reliable bought a 2020 Ford F-150 about 6 weeks ago been in the shop 3 time's since I got it still not fixed now they are telling me I have to pay 27 hundred dollars to get it fixed n More

by claudledbetter
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Stevens
November 12, 2021

If you go to ford dealership see Todd sellers he's a good person and will get you the best deal he goes out of his way to help More

by gulfrebinms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd sellers
November 10, 2021

Todd sellers is man to see he goes out of his way to give you a deal More

by gulfrebinms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd sellers
March 23, 2021

Extremely Poor service department with two exceptions, Leslie and Chris. Caleb is a total moron and today, whoever the guy at the service department desk was asleep at 2:00 in the afternoon while I stood More

by deborahkeeton704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leslie McCraney
December 30, 2020

I’m not going into a long dissertation what is wrong with this dealership and its personnel. Just a warning, with so many other places to go and be treated professionally and with respect, why would you go More

by Roll Tide
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager
October 10, 2020

This is my first time purchasing a car on my own and I had no idea where to start. Jeremy Clark walked me through the steps and explained everything I needed to know. He answered any question I had with n More

by kianachant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Clark
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