11 Chrysler Dealers near 36507near 36507

John Conklin was very helpful in explaining the issues - Tommydaniels1951

John Conklin was very helpful in explaining the issues with my car and he worked hard to get the price of my repair down my wife and I are very very grateful thank you again John

Manager got to the bottom of an issue I had been having - sadsack22

Manager got to the bottom of an issue I had been having that no one else cared to look into before.

I recently received a letter stating that there were - ronmurr59

I recently received a letter stating that there were recalls on my 2004 Dodge Durango and instructing me to contact my local dealership to make arrangements to have the recalls taken care of. I was happy with the process of getting everything scheduled. I dropped my vehicle off at the specified date and time. The repairs didn't take but two days. I picked my vehicle up and all seemed fine, however, the next morning I had a dead battery. Thinking I may have left something on, I charged the battery only to discover the battery dead again later. I took the vehicle back to the dealer and explained my situation. I left the vehicle with them and they called me the next day saying I could pick my vehicle up. When I arrived, I was informed that because aftermarket headlights were installed, that was probably the cause of the problem. They recommended I take my vehicle to an auto repair shop and have them check it out. I live on Social security disability and cannot afford to take it to a repair shop. I replaced the headlights with factory headlights but that did not solve the problem. I did not have the problem before taking it to Hill-Kelly and have tried everything I know of to locate the problem. A couple of months later I still have the problem with no other resources to try and fix the problem I feel that Hill-Kelly cause and then useing the headlight change, put the fault on me.

Jason Pilger CDJR had the vehicle we were looking for, so - daisylu2015

Jason Pilger CDJR had the vehicle we were looking for, so we had to test drive! It was a very quick and easy process of meeting the lovely Ms. Ashley and getting right into the test drive and paperwork to seal the deal! For the record, Ashley will ALWAYS have our business! She is the absolute sweetest and BEST to work with! She truly makes you feel like family!

Excellent service, with very efficient and friendly - Lovemad72

Excellent service, with very efficient and friendly staff—congratulations.👏👏👏 A cada dia que passa o atendimento está melhor

Very pleased with the way all was handled. - jcb1964

Very pleased with the way all was handled.paperwork was a breeze and truck was very clean and detailed when left with it. 👍🏻🇺🇸

I paid $15,000 for a new engine installation on my 2017 - briggsturgis

I paid $15,000 for a new engine installation on my 2017 F-150 in November 2025, which came with a 3-year warranty. The service department’s work has been unreliable and costly. Less than two hours after picking up the truck, it broke down outside the Mobile tunnel. It was towed back to Chuck Stevens, where they later claimed the transmission had failed and it wasn’t their responsibility. I had it towed to Advanced Transmission, where technicians discovered the dealership had failed to add transmission fluid. I ended up needing a full transmission replacement and was without my truck until January 2026. Last month the check engine light came on, accompanied by rattling. I had the truck towed to Sandy Sansing Ford in Daphne, who recommended returning it to Chuck Stevens because they had taken shortcuts when installing my engine plus old engine parts in place of the new parts I purchased. I notified Chuck Stevens that the truck was en route. After a week with no update, I called and spoke with a service advisor (name not caught) who promised a callback the following week — which never came. When I showed up in person, I spoke with Balen. He was combative, questioned the Sandy Sansing report, and only after I asked to speak with the GM did he go look for them (they were reportedly unavailable). Balen said he would call me on Monday with an update. He didn’t. My wife runs a successful sourdough baking business, and we depend on this truck to haul products to weekend vendor markets. We’ve lost sales and profits, and our family of three has been juggling just two vehicles. When I mentioned this to Balen, he seemed unbothered and stated the dealership would not compensate us for the inconvenience. I am now escalating this to Ford Customer Service and requesting a formal case number. I deeply regret trusting Chuck Stevens Ford with the engine replacement and would strongly advise others against using their service department for any repairs — even something as simple as replacing a tire valve cap.

After 10 days my jeep was never fixed, They had no - angelalangAngela

After 10 days my jeep was never fixed, They had no intentions of fixing my jeep. I had to take it to another dealership to get fix. Highly disappointed in the service department.

Thed is the man - Tammye

Just wanted to let you know last weekend we took our mazda in for warranty issues , we looked at the new Mazdas and wanted to upgrade , however the guy that helped us was not willing to really help us in any way , so we went across the street ,That is where we meet Thed ,Thed helped us so much that I was fiixing to buy a car I didnt even want because he worked so hard and was really a nice guy . We then gave it about 5 days to think and research and we decided we wanted the new Mazda CX9 but only wanted Thed to help us even though he worked across the street well he had it ready for us making lots of runs back and forth from car lots . Im telling you now being a business owner ourselves thed is a big asset to your company and deserves lots of praise . In 4 years we will be shopping for 2 new cars for our kids and we are going wher ever Thed is . And I also want to say the only reason we stayed with Mazda is because the service dept lady is amazing and on point with every visit we had wlwith our 2012 cx9 .

This is the third car I’ve purchased using Ben as the - larry.toomey

This is the third car I’ve purchased using Ben as the salesperson. He’s knowledgeable, friendly and reliable. I plan to buy my future cars from Ben.