Ciocca Chevrolet of Princeton

IF YOU CAN GO ANYWHERE ELSE PLEASE DO NOT GO HERE. I’m writing this review to warn anyone who are first time car buyers, young women and anyone who just doesn’t know a lot about dealerships. This place is writing this review to warn anyone who are first time car buyers, young women and anyone who just doesn’t know a lot about dealerships. This place is a joke, I came here to finance my first car and walked out the lot with my car after being approved. A week after receiving my car I began receiving HARASSING phone calls from the dealership. Mostly by HANK KAUFMANN THE FINANCE MANAGER. They began expressing issues they did not SPECIFY before I signed my contract and left with my car, I still complied and gave them everything they asked for. Over the course of 4 weeks they harassed me repeatedly, LIED BLATANTLY for 4 weeks about a variety of issues including my financing. They told me I was financed through GM financial for 4 weeks when in reality I NEVER HAD A LOAN THROUGH GM. Now it makes since they completely messed up on there end and now we’re harassing me about it. HANK K still continued to lie RAN MY CREDIT MULTIPLE TIMES A MONTH AFTER I HAD THE CAR WITHOUT MY PERMISSION OR WITHOUT EVEN ACKNOWLEDGING ME. Very illegal and even preceded to lie about paper work I had to sign when in reality there was no paperwork they just wanted me to come to the dealership so they can FORCE me to bring the car back. The amount of emotional distress this place has caused me is RIDICULOUS and not okay. They assume I will just let them get away with this and continue MANIPULATING and lying to customers just to get there commission they don’t care what they have to do or say. They lied for a whole 4 weeks straight . PLEASE if you can go anywhere DO NOT GO HERE THEY DONT DESERVE YOUR MONEY NOR YOUR TIME. More

Amazed by service center auto entry automatic wheel alignment checker. Just drive in. Twenty five words minimum. Blah blah Twenty five words minimum. Blah blah Twenty five words minimum. Blah blah alignment checker. Just drive in. Twenty five words minimum. Blah blah Twenty five words minimum. Blah blah Twenty five words minimum. Blah blah More

Amazing Experience. I cant express how easy the process was made by my salesman Zach. Not only was he knowledgeable of the truck but he was patient through the whole process. there was no pressure to buy a was made by my salesman Zach. Not only was he knowledgeable of the truck but he was patient through the whole process. there was no pressure to buy and that is what made me buy. I wasn't just a customer to them. More

Purchasing a preowned Silverado from Alex Mariani was the best and faster auto purchase i've ever encountered. Alex listed to my description of my purchase plans and, instead of using that a a sales weapon, best and faster auto purchase i've ever encountered. Alex listed to my description of my purchase plans and, instead of using that a a sales weapon, he made the effort to ensure the transaction went smoothly. Hank, in finance, performed equally as well and allowed the sale to occur within about 2 hours. More

This was by far the BEST experience I have had in a long time related to buying (leasing) a car. From start to finish, my family was treated with respect and patience. Cristian would get 10 stars if tha time related to buying (leasing) a car. From start to finish, my family was treated with respect and patience. Cristian would get 10 stars if that many were available. He was awesome to deal with. If you are in the market for a Chevy, Ciocca is THE place to go!!! More

Took my 2014 corvette in for service and starting with Pam , she is excellent!!!! And then Dave my service writer who couldn’t do enough for me .Also a shout out to Jeff the head mechanic who gave me tim Pam , she is excellent!!!! And then Dave my service writer who couldn’t do enough for me .Also a shout out to Jeff the head mechanic who gave me time and attention.Great dealership! More

I can’t say enough wonderful things about the team at Ciocca Chevrolet of Princeton. I had my 2017 Cruze that was purchased at another dealership serviced there many times and was impressed with the hone Ciocca Chevrolet of Princeton. I had my 2017 Cruze that was purchased at another dealership serviced there many times and was impressed with the honesty and integrity of their team. That car had some serious issues so I decided to trade it in at Ciocca. By far this was the greatest buying experience I’ve ever encountered. They are knowledgeable and absolutely transparent. They treated me as though I’m a member of the family rather than a customer. I love my new Cruze and the service Ciocca provided both before and after purchasing my car! Eric Gomez was absolutely amazing in getting me in a great new vehicle. He treated me as though I’m not only buying a car, but becoming a part of the Ciocca family. More

Ciocca Chevy of Princton. They will take advantage of you . I will not go back here ever ever again. They politely rob people especially women . . I will not go back here ever ever again. They politely rob people especially women . More

Absolutely terrible service and customer support. I spent three hours and the finance department was extremely rude. I would avoid this dealership they do not care about clients. Avoid Joseph, he is extremel three hours and the finance department was extremely rude. I would avoid this dealership they do not care about clients. Avoid Joseph, he is extremely rude. Zach was excellent! More

Alex Mariani was great. He was helpful and friendly before and after the sale. He explained all the features and options on my truck well. before and after the sale. He explained all the features and options on my truck well. More