Ciocca Chevrolet of Princeton

I just leased my second Chevrolet from Ciocca, a new 2020 Bolt Premier to replace my 2018 Volt LT. I've come to expect nothing but the best from them over the years when it comes to both sales and service. T Bolt Premier to replace my 2018 Volt LT. I've come to expect nothing but the best from them over the years when it comes to both sales and service. This experience was more of the same! Andrew Michaels and James Jimenez were fantastic to work with as well as the rest of the team. If you are in the market for a new Chevy I cannot recommend them enough. More

This is the 4th vehicle my family has purchased from Ciocca. I purchased my 2018 Chevy Cruze in late March of 2020. It was a lease turn in; leased for one year. The inspection given to me upon date of t Ciocca. I purchased my 2018 Chevy Cruze in late March of 2020. It was a lease turn in; leased for one year. The inspection given to me upon date of the deal did not have a date. The inspection on file shows brake levels were 7s. I was told the vehicle was inspected recently and that all vehicles at Ciocca are fully inspected prior to sale. In June, I dropped my car off for service. Please note that no one mentioned the brakes would soon need to be replaced. In September, I heard a noise coming from the rear passenger tire. I found a nail in the tire. I also noticed the rotors were rusted and the pads were wearing thin. Seems like a case of lot rot to me! I could not get an answer about the brakes and the manager failed to call me back. There is no way I caused that amount of wear and tear on the brakes in less than 6mo and 3,000mi. The following day, I continued to leave messages for the service manager to authorize this service. Again, he never returned my call. I asked to speak to a manager multiple times. My requests were ignored every time. I even e-mailed him! Then the battery in my fob died upon trying to leave. Aren't the batteries in the remotes supposed to be changed upon sale of the car? To make matters worse, the tire pressure is still not balanced properly from the installation of the new tire. My experience overall was inconvenient and frustrating. I am not returning to Ciocca Chevy of Princeton. More

Zachary Pierson was great! He got the car we wanted ready and took care of everything we needed to do to get that car. He was very nice and efficient. I totally think he is the salesman to talk to. If you wa and took care of everything we needed to do to get that car. He was very nice and efficient. I totally think he is the salesman to talk to. If you want a new car, call him. More

I exchanged 15 text messages with this dealership, over the course of 5 hours, and I was unable to even extract a price on the vehicle which I was interested. Imagine running a business where it takes ove the course of 5 hours, and I was unable to even extract a price on the vehicle which I was interested. Imagine running a business where it takes over 5 hours to (unsuccessfully) get the price of something they are selling. I would avoid these guys unless you like wasting your time. More

Andrew gave us top notch customer service. Anxiety free buying experience. Everyone went out of their way to make us comfortable. We will absolutely recommend Ciocca to everyone. buying experience. Everyone went out of their way to make us comfortable. We will absolutely recommend Ciocca to everyone. More

Over 8 emails with the Internet Director. Once I requested lease payments, I haven't heard back. Its been over 10 days and still nothing. Rating would be zero requested lease payments, I haven't heard back. Its been over 10 days and still nothing. Rating would be zero More

Great experience with Cristian, he was kind, courteous and professional. Traded in my car, was in and out within a couple hours. No hassles, no long drawn out processes. Whys is Cristian not listed b and professional. Traded in my car, was in and out within a couple hours. No hassles, no long drawn out processes. Whys is Cristian not listed below, he deserves 5 stars and raise. Thank you for your service. More

alex was a great salesperson. he went above what he had to do. dealership was a very nice place. everyone was so helpful annd kind to do. dealership was a very nice place. everyone was so helpful annd kind More

Went in looking for for a nice car came out with my dream car. Everyone was respectful and nice. Great service. Very patient. Helped me with everything I needed. Glad to be with the Ciocca Chevy Family. car. Everyone was respectful and nice. Great service. Very patient. Helped me with everything I needed. Glad to be with the Ciocca Chevy Family. More

Outstanding service! Christian Smith and Clarence Brunot were courteous and did not waste my time. I was so impressed with Christian because I was there for a pre owned Su Christian Smith and Clarence Brunot were courteous and did not waste my time. I was so impressed with Christian because I was there for a pre owned Subaru (at a Chevy dealer) and when we went for a test drive he knew so much about the car. I have purchased 5 Subarus at other dealers in the past and everyone else said "well this is not the car we sell so I don't know much about this". Christian either did his homework before our appointment or he is just passionate about cars. Either way it was great! Next, I told him the price I wanted to pay (having done a lot of research myself) and we came to an agreement with not a whole lot of time wasted telling me about how I got the best price and he couldn't possibly budge. It was to the point. We agreed and it went to Clarence. When Clarence showed up I thought for sure he was there to convince me I needed to spend more money. So I kind of mentally rolled my eyes, in a hurry to be on my way and thinking of how I would need to get a ride later that week to pick up the car. Clarence gave me the sales pitch for extended warranty etc while being respectful of my time and listening to what I wanted and did not want. To top off the whole experience they literally followed me home that night so the car was in my driveway when I woke up. I lived over an hour away so this was especially convenient and a wonderful surprise! I could not say enough about these two gentleman. Thank you!! More