Ciocca Chevrolet of Princeton

Outstanding experience leasing 2019 Bolt EV Premier I went to Ciocca Chevrolet because I knew they had a large inventory of Bolt EVs and that was the car I was very interested in. Competitive models do I went to Ciocca Chevrolet because I knew they had a large inventory of Bolt EVs and that was the car I was very interested in. Competitive models do not have the features or range that Chevy offers in the Bolt EV. Having owned several plug-in hybrids for the last 6 years, I was ready to take the leap to full electric. I was considering taking over an existing lease of a used 2018 Bolt from a private party prior to coming and ultimately decided I wanted a new vehicle. I met with Eric Gomez and was very impressed with his overall knowledge of the vehicle, its features and capabilities. EV cars are relatively new and I did tons of research before coming in as I did not expect any sales rep to have an in depth knowledge. Wow was I wrong. Eric took me on a test drive and explained some of the finer points of the vehicle and how the EV system works. In my particular case, I had a simple choice, LT or Premier and Ciocca had plenty of both. I applied for credit and we began the process of getting me into a payment that met my expectations. At no point was I pushed to get the higher priced car or any accessories. Eric made me aware of the Costco discount incentive and reviewed lease vs buy options as well. In the end I decided to lease as the EV market changes very rapidly and I did not want a 5 year old car in 5 years. Rather, I fully expect to get another vehicle from Ciocca when my lease is up in 3 years and will DEFINITELY work with Eric on that as well. Eric's attention to detail was remarkable. When I came in to make my actual vehicle selection, he had both cars pulled out front with a personalized sign in each saying "Welcome John". That was a nice touch that definitely resonated with me and solidified my opinion of Eric as a great salesman. Upon delivery, Eric worked with me to setup my OnStar account and reviewed the My Chevy online setup and functionally. He also showed me where I can come to charge the car any time. I also worked with Zach in Finance to sign paperwork and review extended maintenance agreements. In the end, I elected not to get any additional coverage, but Zac did a great job in explaining the options to me and did not put pressure to get anything as I have experienced so many times when purchasing a new vehicle at other dealers. Although I just got the car, I am extremely happy with it and have already recommended Ciocca/Eric to several friends/relatives. More

A pleasure to service my Suburban Always greeted nicely.. able to explain what needs to be done with ease... very professional and feel comfortable and confident that I was informed of Always greeted nicely.. able to explain what needs to be done with ease... very professional and feel comfortable and confident that I was informed of exactly what is needed for service More

Great staff. Worked hard to rectify problem great service staff. They worked with us to identify issues and ensure we were satisfied. Scheduling was simple and easy and they ensured everything great service staff. They worked with us to identify issues and ensure we were satisfied. Scheduling was simple and easy and they ensured everything was done as soon as possible More

Great service My appt. Was scheduled in the morning. It was a very comfortable wait. They offered hot beverages, bagels, and television to pass the time. Comfy! My appt. Was scheduled in the morning. It was a very comfortable wait. They offered hot beverages, bagels, and television to pass the time. Comfy! More

Very professional Everything done professionally and in a timely matter,everyone very helpful.they provided a ride back home after car had to stay,Milton was very helpf Everything done professionally and in a timely matter,everyone very helpful.they provided a ride back home after car had to stay,Milton was very helpful and explained alot of things I didn’t know. More

Tahoe Mike was thorough With what my car needed servicing on it. Very kind. Having my car serviced at this dealership is a pleasure. I will certainly be bac Mike was thorough With what my car needed servicing on it. Very kind. Having my car serviced at this dealership is a pleasure. I will certainly be back More

Fast and friendly service Took them 1 hour to diagnose and fix a problem that another service center incorrectly attributed to an aftermarket installation. Other service center Took them 1 hour to diagnose and fix a problem that another service center incorrectly attributed to an aftermarket installation. Other service center had the truck for 4 days and was unable to resolve the problem More

Always courteous and helpful Very nice place to take my car for service because everyone is so kind and helpful especially Kate Mike. Mike helped me apply for the credit card tha Very nice place to take my car for service because everyone is so kind and helpful especially Kate Mike. Mike helped me apply for the credit card that lets you spread out payments over 12 months which is what I need right now. More

Happ with new Equinox! Awesome experience from my first inquiry by phone until purchasing and driving my new Equinox! Assistant manager, salesman and finance guy were a ple Awesome experience from my first inquiry by phone until purchasing and driving my new Equinox! Assistant manager, salesman and finance guy were a pleasure to deal with. Thank you CIOCCA! More

Helpful and Friendly Although they were not able to diagnose my problem (rattling interior) they were quick to follow up and offer explanations. They also offered to monit Although they were not able to diagnose my problem (rattling interior) they were quick to follow up and offer explanations. They also offered to monitor the situation for any updates regarding solving the unresolved issue. More