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Ciocca Chevrolet of Princeton

Lawrenceville, NJ

4.6
1,207 Reviews
Ciocca Chevrolet of Princeton, NJ is here to help you Experience The Difference for yourself and see why we're one of the top new Chevrolet & used car dealers in the Bordentown, Ewing & Lawrenceville areas. Stocked with a full line of the newest Chevrolet Models, as well as a huge selection of Used Cars, Trucks & SUVs, Ciocca Chevrolet of Princeton takes pride in helping you find the perfect fit!
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200 Renaissance Blvd

Lawrenceville, NJ

08648

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Showing 1,207 reviews

September 27, 2018

Surface engine light activated and reduced car power I contacted the Ciocca over the phone and was able to setup an appointment to the same day. I arrived at the site and spoke to David (service manager More

by CARL.SENSENIG.EXT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Rufe
Sep 27, 2018 -

Ciocca Chevrolet of Princeton responded

Thank you for writing us a review, Carl. We're glad we could take care of this for you as efficiently as possible. Let us know if we can help with anything else!

September 27, 2018

Great service The folks working in the service area were professional and courteous. The service was preformed in a very timely manner. I will continue to be thei More

by DDHANSEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Hannula
Sep 27, 2018 -

Ciocca Chevrolet of Princeton responded

We're very glad to hear it, DDHANSEL! That's what we strive for! Thank you for writing us a review and sharing your experience with us. We look forward to seeing you next time!

September 27, 2018

Used vehicle lemon Purchased a used vehicle, drove away and three days later vehicle needs a catalytic converter. Dealers response.... Sorry Not our Problem.... have More

by kh99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach Ott, Mike Drake
Sep 27, 2018 -

Ciocca Chevrolet of Princeton responded

kh99, we're sorry to hear that you encountered this issue with our dealership. If it's convenient, please call us at (609) 323-2200 and speak with general manager Bryan Zanolini to see if he can help with this matter. Thank you very much for your feedback.

Sep 27, 2018 -

kh99 responded

What would the General Manager do that the Finance Manager has already done or said? I would think that if Ciocca Chevrolet was genuinely interested in me as a customer, the GM would reach out to me. In summary the response was sorry about the problem, but the issue isn't covered and it's your problem. His lack of willingness to at least provide some "customer service" was, to me all telling. One bright spot was our salesmen Mike, he was "customer focused" during the buying process

September 27, 2018

To expensive for a little thing Nice people but expensive estimate and quote. I declined to fix my car there. I paid a lot to find out what I knew already. I can't pay 5% of the car More

by DANBOLOHAN
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Hannula
Sep 27, 2018 -

Ciocca Chevrolet of Princeton responded

DANBOLOHAN, while we're glad to hear you were treated well during your experience, we're sorry to hear that you weren't entirely satisfied. If there's anything we can do, please call us at (609) 323-2200 and speak to general manager Bryan Zanolini. We greatly appreciate your feedback.

September 26, 2018

Fast & Efficient Handled recall issue promptly. Nice waiting area, all staff was polite, informative and responsive. I was early or late depends on who answers and the More

by ABDULBNFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Rufe
Sep 26, 2018 -

Ciocca Chevrolet of Princeton responded

Thanks for taking time to share your experience with us, ABDULBNFS! We're glad we could accommodate you and get you back up and running quickly. Let us know if we can help with anything else!

September 26, 2018

Broken down car fix quickly! My car broke down and I immediately was able to get it in to be repaired at Ciocca. They were quick, polite, and understood my concerns in getting my More

by JVKERLER
Recommend Dealer
Yes
Employees Worked With
David Marra, Michael Minniti
Sep 26, 2018 -

Ciocca Chevrolet of Princeton responded

Hi, JVKERLER! We're glad that we could get your vehicle taken care of quickly and make your experience with us a great one, especially under the circumstances. The last thing we want to do is make a tough situation more complicated. Thank you for sharing your experience and writing us a review! Let us know if we can help with anything else!

September 25, 2018

terrific experience Very thorough Will come back even though there are closer Chevy dealers near me. It was a friendly atmosphere they really made sure your issue w More

by PANDSSHEARER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Minniti
Sep 25, 2018 -

Ciocca Chevrolet of Princeton responded

We won't, PANDSSHEARER! Thank you so much for writing us a review! We're very happy to hear that you enjoyed your experience and you'll come all the way back again. We look forward to seeing you next time!

September 24, 2018

Service on my 2013 Chevy Tahoe was great I made an appointment for my Tahoe due to numerous issues. I met with Michael and his team, discussed the issues (and my frustrations with no resoluti More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Horst, Andrew Hannula, Michael Minniti
September 24, 2018

Awesome! Always welcoming at the dealership. Techs are always knowledgeable and understanding of needs. I will definitely recommend you guys to friends and fam More

by ERIKABARASH26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Horst
September 24, 2018

Very good Service guy Gram was awesome and very friendly. Quick response to answers and concerns. Thanks Service is all around good. Thank you so much for s More

by PEDENS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Graham Horst
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