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Ciocca Ford of Souderton

Souderton, PA

Overview
Employees
Reviews
Vehicles
4.7
245 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 245 reviews

March 12, 2024

He was polite and very helpful and answered every question I had He did a great job ?? More

by Rramos9685
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Adams
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Mar 14, 2024 -

Ciocca Ford of Souderton responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

Helpful
March 12, 2024

John worked with the warranty company and got my vehicle fixed. I was very happy with the outcome More

by MIKEYSCL
Recommend Dealer
Yes
Employees Worked With
John Paul Stowman
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Mar 14, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Helpful
March 11, 2024

Great service, got my truck right in and was fixed fast as well as the right way! Highly recommend More

by brian@harrisongenerator.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Ciocca Ford of Souderton responded

Thanks Brian, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

Helpful
March 08, 2024

Has a very clean waiting area with a super friendly staff that made my wait enjoyable. More

by JHUEBER19038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Jhueber! We're always here to help if anything else comes up!

Helpful
March 07, 2024

Purchased my vehicle there. Have always gotten it serviced there, and have been very happy. I have always been updated during service, and I like the idea of video showing issu More

by BELLEVOU.RL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2024 -

Ciocca Ford of Souderton responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

Helpful
March 06, 2024

Good service Customer service is really good as long as JP is there ; once problem was determined , was good experience. More

by JWH14006
Recommend Dealer
Yes
Employees Worked With
JP Stowman
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Mar 06, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

Helpful
March 02, 2024

I’ve been to a bunch of different Ciocca dealerships and they are all great, I had my best experience at Ciocca Ford. Everyone was very helpful More

by jkat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ettore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, jkat! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Helpful
February 27, 2024

Easy to work with. Was sure to fit me in a vehicle that fit my budget. Could not believe I left the lot with a new car. More

by jmreink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ettore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, jmreink! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Helpful
February 25, 2024

Everyone was courteous, helpful and friendly. There was absolutely no pressure whatsoever. The transaction was completely fair and we would definitely go back for another vehicle purchase. More

by Davek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Gallen
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Feb 26, 2024 -

Ciocca Ford of Souderton responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

Helpful
February 21, 2024

Honest, willing to work with you, walk you threw the steps with great detail, freindly More

by ERICHAYES243
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Brandle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Bezanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ettore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Gallen
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Feb 22, 2024 -

Ciocca Ford of Souderton responded

Hi Eric, we are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

Helpful
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