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Ciocca Ford of Souderton

Souderton, PA

4.7
241 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 241 reviews

May 01, 2024

Good service and friendly staff. Had a better experience with the purchase at Toyota for wife’s vehicle. More

by RYAN30DYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Berrier
3.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, Ryan! If there is anything else we can do to help just let us know! Have a great day!

May 01, 2024

Kamilla helped me out from the beginning of my experience. She was the best, amazing to say the least!!! She helped me set up my freshly detailed car. Go see Kamilla, she's the best of the best! More

by Nklig724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dowd
May 06, 2024 -

Ciocca Ford of Souderton responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

May 01, 2024

Great job on repairs. Love the video on problems that need to be addressed Thanks More

by KARL.KEITSOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

Karl, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 01, 2024

Service was great. Completed and returned in a timely fashion. Always appreciate the interactions. Thanks More

by LISARDELONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, Lisa! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

April 30, 2024

Always pleasant , and very knowledgeable employees. Very helpful and make sure that owner is satisified. More

by TWELVE.GRANDKIDS@
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it, thank you for the great review! We're always here to help if anything else comes up!

April 28, 2024

Tim is professional and courteous in the way he performs his work. He keeps the customer well formed with the progress of the work including the use of video to confirm what work needs to be done. More

by fabiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Fabiv! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

April 27, 2024

Always helpful and courteous! This is the 2nd time Tim assisted and he is an exemplary member of your team and the reason I prefer to have my Subaru serviced here than where I pu More

by VTAIRA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Bezanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating, Vtaira. We really appreciate your business. Please let us know what we can do for you in the future.

April 26, 2024

The service is very good also service manager is very helpful the garage is clean and they do good work More

by RDEBUYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Ciocca Ford of Souderton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

April 26, 2024

My Maverick has been with the dealer now for a total of 16 days with no resolution in sight Ford has dropped the ball and I am ready to become a never Ford customer More

by JWENINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JP Stowman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Great Staff and they made it painless to get appointment. They made it fit to my schedule. And took care of all my needs. Job well done. More

by TRASHMANDAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Ciocca Ford of Souderton responded

Trashmandave, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

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