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Ciocca Ford of Souderton

Souderton, PA

Overview
Employees
Reviews
Vehicles
4.7
241 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 241 reviews

April 18, 2024

I like the way they handle the drop off of the vehicle and the pick up More

by MKMCGUIRE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Helpful
April 18, 2024

Still working on getting issue resolved will give a full review when it is resolved More

by JWENINO
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Ciocca Ford of Souderton responded

Thank you for the review, Jwenino. We hope to resolve your issue to your fullest satisfaction!

Helpful
April 16, 2024

Appointment was good. And took care telling me things truck need as maintenance. Thank You More

by CHARLESRIDPATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

Helpful
April 16, 2024

no commet no commet no commet no commet no commet no commet no commet no More

by CFMITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob the Driver
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Apr 17, 2024 -

Ciocca Ford of Souderton responded

Thank you for rating us, Cfmitchell.

Helpful
April 15, 2024

Good service quick to complete Highly recommend Phone service slow Prices high Good people Try them More

by LUECKE1458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Ciocca Ford of Souderton responded

Thank you for the review of our service department, Luecke. We apologize if you feel our pricing is too high. We will review your comments with our management team to remain as competitively priced as we can.

Helpful
April 15, 2024

Ciocca Souderton is hands down the best Ciocca dealership. Ciocca Ford in Quakertown and Ciocca Hyundai in Quakertown, especially Hyundai - need to take a page from Souderton's book. More

by lisa@interstate-fleets.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

Helpful
April 13, 2024

If you would like a detailed review, you can call me and I’ll explain. More

by THINBLUE108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Brandle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 13, 2024

This dealership was able to finally help me with my issue with my 2024 Ford Mustang and able to assist all over my concerns. I can not recommend them enough and will be using them for all of my car needs and More

by MARKRIPPONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Mark! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Helpful
April 13, 2024

Great experience, we were able to make a deal, and everything went smoothly. Love my new explorer. More

by Dan M. M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Ciocca Ford of Souderton responded

Hi Dan. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

Helpful
April 13, 2024

I take my vehicle for repairs, oil changes etc. The staff is always very nice. I couldn't expect anything else from a dealership. More

by timboski0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2024 -

Ciocca Ford of Souderton responded

Thank you for the great review, Tim! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

Helpful
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