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Ciocca Ford of Souderton

Souderton, PA

Overview
Employees
Reviews
Vehicles
4.6
208 Reviews
THE CIOCCA PROMISE - 1 Year Free Oil & Filter Changes. Tire & Wheel Protection (12 Month/15k miles). Powertrain Warranty with AC Coverage (up to 100k Miles). Contact dealer for more details.
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3470 Bethlehem Pike

Souderton, PA

18964

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Showing 208 reviews

February 27, 2024

Easy to work with. Was sure to fit me in a vehicle that fit my budget. Could not believe I left the lot with a new car. More

by jmreink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ettore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review, jmreink! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

Helpful
February 25, 2024

Everyone was courteous, helpful and friendly. There was absolutely no pressure whatsoever. The transaction was completely fair and we would definitely go back for another vehicle purchase. More

by Davek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Gallen
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Feb 26, 2024 -

Ciocca Ford of Souderton responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

Helpful
February 21, 2024

Honest, willing to work with you, walk you threw the steps with great detail, freindly More

by ERICHAYES243
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamila Zwolinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Brandle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Bezanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ettore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Gallen
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Feb 22, 2024 -

Ciocca Ford of Souderton responded

Hi Eric, we are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

Helpful
February 19, 2024

I walked into the sales area and was greeted kindly not just the person I was dealing with but all persons I met. No pressure just common sense conversation and a reasonable price for my car. I will recom More

by LDH
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keith, Noah, and others in sales
Report | Print
Feb 20, 2024 -

Ciocca Ford of Souderton responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

Helpful
February 18, 2024

Felt very good working with kamila and Patrick it was a very good experience Kamila had great personality and energy and Patrick felt very genuine very good experience the only problem I had was the detail More

by gdiedrich72
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Solliday
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Feb 20, 2024 -

Ciocca Ford of Souderton responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

Helpful
February 18, 2024

Always good, ready when requested, great service Always attentive to the maintenance history and recommendations for long term care More

by GFNTSCHREADER
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Roderman
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Feb 20, 2024 -

Ciocca Ford of Souderton responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

Helpful
February 17, 2024

Oil change, tire rotation and inspection Everything was fine Done on time and they delivered the vehicle to my house! More

by ACENEVIVA
Recommend Dealer
Yes
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Feb 20, 2024 -

Ciocca Ford of Souderton responded

Thanks for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

Helpful
February 16, 2024

Sam and the staff were easy to work with and very accommodating. It was low pressure and they were able to work with my busy schedule which I appreciate. More

by labellap98
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitney Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ettore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylee , Keith Gallen
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Feb 20, 2024 -

Ciocca Ford of Souderton responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

Helpful
February 15, 2024

I thought my new key would be in but it wasn't now I have to go back and pick it up again and wait another hour More

by mitusa77
Recommend Dealer
Yes
Employees Worked With
Tim Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Adams
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Helpful
February 14, 2024

Great service team ! Tremendous ! In and out with no problems or hiccups , fast and courteous service ! More

by Tstinson4389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Stowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Roderman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Gallen
Report | Print
Feb 16, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Tstinson! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

Helpful
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