Ciocca Subaru of Allentown

Great car. Great Dealership. Given the current challenges with buying just about anything in our new normal with the COVID crisis, I have to say that the staff with whom I worked Given the current challenges with buying just about anything in our new normal with the COVID crisis, I have to say that the staff with whom I worked at Ciocca did a great job. Everyone I dealt with was very responsive to my questions and was very professional as well. There was zero pressure or any of the "tactics" most people have come to dislike from a stereotypical car buying experience. On the sales side, Emilie, Fernando and Marcus were great about answering questions and the negotiation process. At contract signing Ben was excellent at explaining the details and the benefits of the various programs offered without any pressure or trying to talk me into anything. More

There was bit of a dance to get him to stick to a quote I wanted and stay with it for at least 24-48/72 hours as I was on a fact finding mission, higher sales guy had step in to get out worked out, all wa I wanted and stay with it for at least 24-48/72 hours as I was on a fact finding mission, higher sales guy had step in to get out worked out, all was good in end , finished the deal that day was great answering my questions , also followed up with me More

Nice experience until contract came and I made a mistake! I had a pleasant experience with the purchase of my 2020 Subaru Legacy until I got home. Unfortunately when I arrived home I did peruse the contract. I had a pleasant experience with the purchase of my 2020 Subaru Legacy until I got home. Unfortunately when I arrived home I did peruse the contract. I usually look over all contracts but was beat and this was later afternoon. POINT IS ALWAYS LOOK OVER THE CONTRACT. Ciocca had put two line items in that were never shown to me or explained to me. They are a line called ETHOS GROUP for $1,299 and SERVICE CONTRACT for $3,682. Total or $4,981 which I am now financing. These are not needed but it was my mistake. I can recitfy this at all I will. However, DO NOT THIS MISTAKE YOURSELF! JUST ANOTHER HOCUS POCUS GIMMICK A CAR DEALER. More

My interactions with everyone at the dealership were helpful, professional and highly satisfactory. I am so happy with my experience and my purchase- a 2020 Forester! helpful, professional and highly satisfactory. I am so happy with my experience and my purchase- a 2020 Forester! More

Outstanding Sales Experience Kevin was very patient with me, as I made several visits and test drives. He answered every question I had. I could not be happier with the new car ex Kevin was very patient with me, as I made several visits and test drives. He answered every question I had. I could not be happier with the new car experience at Ciocca. More

Good selection, professional service. Purchased a 2020 Subaru Outback Touring XT. Dealer had good selection, let us drive the one we were interested in (not a demo). Got a reasonable dea Purchased a 2020 Subaru Outback Touring XT. Dealer had good selection, let us drive the one we were interested in (not a demo). Got a reasonable deal, excellent financing, plenty of extras that came along with the purchase. More

Highly Recommend Ciocca From start to finish our experience was excellent. Everyone was professional, knowledgeable, friendly, courteous, etc. We will definitely recommend From start to finish our experience was excellent. Everyone was professional, knowledgeable, friendly, courteous, etc. We will definitely recommend Kevin & Ben to our friends and family. More

Satisfying experience at Ciocca Subaru Recently purchased a new Subaru Forrester after looking at several other brands. Our sales rep, Dusan Thomas, was professional, knowledgeable, and eas Recently purchased a new Subaru Forrester after looking at several other brands. Our sales rep, Dusan Thomas, was professional, knowledgeable, and easy to work with. Everyone at the dealership was courteous and made the experience a pleasant one. More

A pleasant experience. I have purchased new cars for 50 years and this has been the best car buying experience I have had. Gerry and Troy are knowledgeable, patient and per I have purchased new cars for 50 years and this has been the best car buying experience I have had. Gerry and Troy are knowledgeable, patient and personable. I look forward to some time with Summer to get to know my car a little better. The entire place is run efficiently and people are friendly and appear to be genuinely happy to be there. It was worth the trip! More

As my wife's lease was nearing the end we came in to move on to a new Forester lease. We had some mileage issues and not great credit. Everyone I dealt with at Ciocca was very helpful and they managed a de on to a new Forester lease. We had some mileage issues and not great credit. Everyone I dealt with at Ciocca was very helpful and they managed a deal that I was happy with under our circumstances. More