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Ciocca Subaru of Allentown
Allentown, PA
2,102 Reviews
What Does Ciocca Subaru Offer Drivers from Allentown, Emmaus, Doylestown and Bethlehem PA? An Extraordinary Customer Service experience from Every Angle. Here at Ciocca Subaru, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.
Starting with our selection of new Subaru models, our Allentown showroom is the place to be if you're in the market for a Forester, Impreza, WRX, Legacy, Outback, Ascent or Crosstrek.
Looking to save some money in the search for your next car? Ciocca Subaru also carries a wide range of used cars from Subaru to today's other top automakers.
Once you've chosen your next car, Ciocca Subaru helps you take those all-important next steps towards driving home the Subaru of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.
Even after you've driven your new Forester, Impreza, Legacy, WRX, Ascent, Outback or Crosstrek out of our showroom, Ciocca Subaru continues to support you in order to ensure you have a great ownership experience. Our Subaru service department offers everything from routine maintenance to repairs when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.
As you can see, Ciocca Subaru is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 4611 Hamilton Blvd in Allentown, Pennsylvania.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 2,102 reviews
May 14, 2020
Ciocca Subaru made our experience purchasing a new vehicle in these difficult times extremely easy and safe. We decided on a Tuesday to purchase the vehicle and had all of the paperwork done and had a vehicle in these difficult times extremely easy and safe. We decided on a Tuesday to purchase the vehicle and had all of the paperwork done and had a tow hitch installed and had the vehicle in my driveway Thursday night! Adrian was prompt at responding to any questions I had and was extremely cordial and friendly when we met him. Thank you again to Ciocca Subaru for everything, we love our new 2020 Ascent! More
by Scottbfd
May 12, 2020
I’ve bought a car here before and even with this current pandemic ciocca exceeded expectations yet again. Very efficient ! Thank you again! Highly recommend pandemic ciocca exceeded expectations yet again. Very efficient ! Thank you again! Highly recommend More
by staceypicarello
May 11, 2020
Your dealership made the virtual sales process seamless, quick and very easy, my experience was one of the best if not the best, thank you. quick and very easy, my experience was one of the best if not the best, thank you. More
by Jonathan_lubbe
May 08, 2020
Great car. Great Dealership. Given the current challenges with buying just about anything in our new normal with the COVID crisis, I have to say that the staff with whom I worked Given the current challenges with buying just about anything in our new normal with the COVID crisis, I have to say that the staff with whom I worked at Ciocca did a great job. Everyone I dealt with was very responsive to my questions and was very professional as well. There was zero pressure or any of the "tactics" most people have come to dislike from a stereotypical car buying experience. On the sales side, Emilie, Fernando and Marcus were great about answering questions and the negotiation process. At contract signing Ben was excellent at explaining the details and the benefits of the various programs offered without any pressure or trying to talk me into anything. More
by dkvogel126
March 29, 2020
There was bit of a dance to get him to stick to a quote I wanted and stay with it for at least 24-48/72 hours as I was on a fact finding mission, higher sales guy had step in to get out worked out, all wa I wanted and stay with it for at least 24-48/72 hours as I was on a fact finding mission, higher sales guy had step in to get out worked out, all was good in end , finished the deal that day was great answering my questions , also followed up with me More
by Brian G.
Employees Worked With
Kevin Newell
March 29, 2020
Nice experience until contract came and I made a mistake! I had a pleasant experience with the purchase of my 2020 Subaru Legacy until I got home. Unfortunately when I arrived home I did peruse the contract. I had a pleasant experience with the purchase of my 2020 Subaru Legacy until I got home. Unfortunately when I arrived home I did peruse the contract. I usually look over all contracts but was beat and this was later afternoon. POINT IS ALWAYS LOOK OVER THE CONTRACT. Ciocca had put two line items in that were never shown to me or explained to me. They are a line called ETHOS GROUP for $1,299 and SERVICE CONTRACT for $3,682. Total or $4,981 which I am now financing. These are not needed but it was my mistake. I can recitfy this at all I will. However, DO NOT THIS MISTAKE YOURSELF! JUST ANOTHER HOCUS POCUS GIMMICK A CAR DEALER. More
by Mack
March 27, 2020
My interactions with everyone at the dealership were helpful, professional and highly satisfactory. I am so happy with my experience and my purchase- a 2020 Forester! helpful, professional and highly satisfactory. I am so happy with my experience and my purchase- a 2020 Forester! More
by Jentannous
Employees Worked With
Rami Hazouri, Dan Berry, Anthony Acevedo
March 26, 2020
Outstanding Sales Experience Kevin was very patient with me, as I made several visits and test drives. He answered every question I had. I could not be happier with the new car ex Kevin was very patient with me, as I made several visits and test drives. He answered every question I had. I could not be happier with the new car experience at Ciocca. More
by dwsmith54
March 23, 2020
Good selection, professional service. Purchased a 2020 Subaru Outback Touring XT. Dealer had good selection, let us drive the one we were interested in (not a demo). Got a reasonable dea Purchased a 2020 Subaru Outback Touring XT. Dealer had good selection, let us drive the one we were interested in (not a demo). Got a reasonable deal, excellent financing, plenty of extras that came along with the purchase. More
by jgdg12
Employees Worked With
Other Employees :
John Antigua, Jason Dutsch, Sebastean Martinez
March 17, 2020
Highly Recommend Ciocca From start to finish our experience was excellent. Everyone was professional, knowledgeable, friendly, courteous, etc. We will definitely recommend From start to finish our experience was excellent. Everyone was professional, knowledgeable, friendly, courteous, etc. We will definitely recommend Kevin & Ben to our friends and family. More
by shenry135
Employees Worked With
Other Employees :
Summer Mc Glaughlin, Summer McGlaughlin, Kevin Conroy
