
Ciocca Subaru of Allentown
Allentown, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Fernando is my go to guy for buying a used subaru, the whole team is absolutely phenomenal. Always have an excellent experience. They believe in their vehicles and aim to make a lasting car buying relatio whole team is absolutely phenomenal. Always have an excellent experience. They believe in their vehicles and aim to make a lasting car buying relationship. Ill be a lifelong customer of ciocca subaru in allentown. More
I came to Ciocca knowing the exact car I wanted. I found it online and I came to the dealership to look at it. Kevin Conroy saw me looking for it and helped immediately. He took me for a test drive and was it online and I came to the dealership to look at it. Kevin Conroy saw me looking for it and helped immediately. He took me for a test drive and was very knowledgeable about everything in and on the WRX. On top of being extremely knowledgeable he was very polite and personable. I had a slightly difficult circumstance when it came to buying the car but Kevin had no problem trying his best to help me out. He found every solution he could and made it extremely easy. Buying my car ended up being a two day process and both days Kevin made it easy and understandable. At no point did Kevin pressure me into anything. He listened, understood my situation and helped every way possible. On top of my amazing service from Kevin. Luke Freitas, who handled the finances, provided quality service as well. He was also very personable and knowledgeable. He made sure I understood everything that was happening and never made me feel out of the loop. Because of Kevin and Luke I had the best experience buying my 2015 WRX. More
Excellent buying experience, would highly recommend this dealer to anyone. From the test drive to pickup of vehicle I felt very comfortable. Knowledgeable sales staff and finance was easy going. dealer to anyone. From the test drive to pickup of vehicle I felt very comfortable. Knowledgeable sales staff and finance was easy going. More
Got there, looked at the car, decided I wanted to buy it. They got the paperwork and everything done, out the door very quickly and everyone seemed very friendly. They got the paperwork and everything done, out the door very quickly and everyone seemed very friendly. More
Shout out to Dusan Thomas at Ciocca Subaru I went into the Ciocca Dealership having already made up my mind to buy a Honda CRV to replace the Outback I bought 8 years ago. Subarus are obviousl I went into the Ciocca Dealership having already made up my mind to buy a Honda CRV to replace the Outback I bought 8 years ago. Subarus are obviously fantastic cars, but I had a Honda loyalty previous to purchasing the Outback, and went with Outback at the time because CRV was still a rather small SUV and I was looking to replace my ancient Honda Odyssey. Anyway, since a friend has the new remodeled CRV with all the extra space, I thought now was my time to go back to Honda despite being very happy with the performance of my 2012 Outback. BUT, I always do a lot of research and make sure I have looked at everything before a final decision on a car. I am so glad I did! The sales specialist who greeted me at the dealership was Dusan Thomas. He was outstanding! I definitely put him through his paces. I explained that I was really just there to confirm my choice of Honda CRV but wanted to see the new Outback. The Ascent commercials had also drawn my attention and I was curious about that car as well. He asked if I had ever considered Forester and I said no because I thought it would be too small. We discussed that Forester and Outback are bigger or smaller in different dimensions depending on what's important to you. So I agreed to check out all three vehicles. Dusan was incredibly patient and thorough in educating me about the three cars and bringing all three out to the parking lot for me to see. We spent an hour out in the rain crawling in and out of all three vehicles. He even brought me a tape measure so I could satisfy myself about the cargo spaces. He was just an exemplary sales associate. And guess what? I bought a Forester! I test drove the Forester with Dusan, went back to Honda to test drive the CRV a second time, and then back to Ciocca to test drive the Forester with Dusan one last time. That sealed the deal. I LOVE MY FORESTER!! My husband went back and bought the car without me so I can't speak to his experience.....but since I got the car at Ciocca I think he was happy! Customer service in the sales and service departments has always been excellent and I highly recommend Ciocca Subaru. More
Simply the Best Subaru Cars Pretty much sell themselves! But since you need to add the Human factor into the picture, This is the Place to Go, They are always Friendl Subaru Cars Pretty much sell themselves! But since you need to add the Human factor into the picture, This is the Place to Go, They are always Friendly and Informative, They treat you like family no matter where you go in the Dealership! We just got out Newest Subaru Outback and dealt with Adrian Garibaldi We started communicating with Emails and I explained our present situation with our car I told him what I would like and why and also How I was with the finance end of things, Adrian Helped me with every aspect and was well informed! When we finally met Adrian, We found out he was very down to earth Not Stuffy Not Pushy and Not your normal Sales Rep! We Kept up communication till he had the right car for us! We went back and went over the Details we met his Manager Then the Finance Guru Everyone was Great and Fun to do business with We left them our 17 Outback and left there with our 2020 Out back Very Satisfied!! When your ready See Adrian He will get you the Car you want! Super Guy! More
Worked with Fernando Santiago at the used car branch of Ciocca Subaru and he was super patient with me and very kind. I drove an hour and a half away from my home town with my sister and close friend to ca Ciocca Subaru and he was super patient with me and very kind. I drove an hour and a half away from my home town with my sister and close friend to car shop in the Allentown/Bethlehem area. I was frustrated from car nightmares I had experienced earlier that day and surprises I wasn’t aware of that come with buying cars from dealerships rather than private party sellers. He helped me through the process and was very real about everything I asked.. I have only had my car a few days but only good things to report so far. I’m happy and would check there first next time I ever need a new car. More
New car purchase The overall feeling my wife and I got at the dealership was the positivity of all of the employees. All of the employees were confident and made us fe The overall feeling my wife and I got at the dealership was the positivity of all of the employees. All of the employees were confident and made us feel at home. And special thanks to Mark Perkins and Kevin Newell for all of their help. More
Gianni our sales person rocked!! Our experience was fantastic!! Everything went smoothly 😊 thank you Gianni!! This is our second vehicle purchase at Ciocca Subaru dealership. fantastic!! Everything went smoothly 😊 thank you Gianni!! This is our second vehicle purchase at Ciocca Subaru dealership. More
no pressure very helpful sales people ..Fernando Santiago Jr was very helpful and friendly...he even filled my tires with air on the car I was about to buy ..Fernando Santiago Jr was very helpful and friendly...he even filled my tires with air on the car I was about to buy More