Ciocca Subaru of Allentown

Knowledgeable, Down to Earth, No Pressure Sales My husband and I have dealt with Morgan as we transitioned from our VW Diesel cars to the more trustworthy brand of Subaru. She was wonderful to work My husband and I have dealt with Morgan as we transitioned from our VW Diesel cars to the more trustworthy brand of Subaru. She was wonderful to work with - especially from my point of view as a woman entering a car dealership. Morgan was so knowledgeable about the cars and really took the time to listen to what would work best for us. We would certainly recommend her and the rest of the staff at Ciocca & look forward to working with her in the future. A & J Stern More

Great experience This is the second Subaru I purchased from this dealership, third Subaru owned. The salesperson, Donny was straight forward with all information, answ This is the second Subaru I purchased from this dealership, third Subaru owned. The salesperson, Donny was straight forward with all information, answered all our questions, and was fantastic to work with on the purchase. Devin from the finance department was very personable and clearly explained all our options. More

They went above and beyond to find me the perfect car I had been looking and thinking about getting a car for a few months and going back and forth between buying a used car or getting a lease. I presente I had been looking and thinking about getting a car for a few months and going back and forth between buying a used car or getting a lease. I presented my thoughts and budget to Sean Jenkins, and him and his team Garry Diaz and Gigi Veras was able to help me right away. They first presented me with used car options and we then discussed lease options. After a few weeks of thinking I reached back out to them to say that I was going to go with a lease. Since I live far away Sean, Garry, and Gigi was able to help me select a car and model plus get all the paperwork process started before I got to the showroom, which saved me so much stress!! This was by far the BEST car buying experience I have ever been part of! The whole team was so good at hearing my needs and finding a car that fit my life and my budget. I can't rave about them enough with simple words! They seriously ROCK!!! It felt like they went above and beyond just to help me out and that makes everything even better. Plus, I love my new car and first Subaru :) Thank you Subaru! Thank You Sean, Garry, and Gigi!! More

Wonderful experience Greg made buying a new car such a great experience. I was very nervous going in but he made me feel at home. He was so helpful with going above and be Greg made buying a new car such a great experience. I was very nervous going in but he made me feel at home. He was so helpful with going above and beyond the sale to even help find a better insurance company to go with. I would recommend Greg and everyone at Ciocca to all of my friends and family. More

Great experience! We bought a used Honda Civic for our daughter to use at college. Fernando made the process painless. He is knowledgeable and he has a no pressure appr We bought a used Honda Civic for our daughter to use at college. Fernando made the process painless. He is knowledgeable and he has a no pressure approach. We will definitley return to Fernando when we are ready to upgrade to a Subaru. More

Gerg Goes Above and Beyond to GET IT DONE Greg was very knowledgable about the product from the start. As a Subaru owner himself, he was able to answer all of my questions, giving an honest, f Greg was very knowledgable about the product from the start. As a Subaru owner himself, he was able to answer all of my questions, giving an honest, first-hand perspective. From first interaction, test drive to sale, he maintained a professional, yet light-hearted demeanor that was unlike any "typical" car buying experience. I was pressed for time throughout the car-buying process. Greg accommodated my schedule, going above and beyond time after time. He was prompt, on time and understanding. His customer service was unmatched and I will certainly recommend him time and time again. Thank you! More

Awesome people who work with you! I went to the dealer to look at a vehicle and I would like to the vehicle, the sales staff was courteous and welcoming. Fernando came to my house the I went to the dealer to look at a vehicle and I would like to the vehicle, the sales staff was courteous and welcoming. Fernando came to my house the following day to pick me up and drive me to the dealership where I was quickly able to buy the exact vehicle I was looking for at a wonderful price. The dealership walked me through the purchasing process with no issues And made certain that I understood each step. I love my new van and will definitely come back here the next time I need service or a new car. More

Very pleasant experience with Ciocca Subaru!! The overall dealership was impressive...very clean ,organized, and up to date. All of the employees that I dealt with were pleasant and not "pushy" or The overall dealership was impressive...very clean ,organized, and up to date. All of the employees that I dealt with were pleasant and not "pushy" or overly aggressive to get my business. Gerry Diaz was my sales specialist who was a pleasure to converse with throughout the entire sales experience. He was cordial, respectful, a good listener, admitted to not knowing some of my questions and was willing to find out the correct answer for those questions. After purchasing 10+ new cars in my lifetime, he was probably one of, if not, the most trusting car salesperson that I ever dealt with. KUDOS TO GERRY DIAZ!! KEEP UP THE GOOD WORK!! More

Fernando great dealer I wish. Fernando was a great man he explained everything thoroughly and did the best he could for me. Altho the dealership, wish I could say the same. Cars cu Fernando was a great man he explained everything thoroughly and did the best he could for me. Altho the dealership, wish I could say the same. Cars cup holder was dirty, detail not so great. Lights were not working I had to go back to the dealership. Back window wasn’t working properly. Rattle makes noise when the car is turned on about a week after I bought the car. I work 40+ hours in a hospital over night and I don’t have time nor money to spend going back and forth trying to get a proper car. Mind you I’m 18 and can’t get a loaner until they can fix it. I will not bother any other people due to a car that shouldn’t have problems a week later that I discover. also original price 12,+ they new I needed a car jacked price up to 18,+. I will have to switch cars later on I can’t keep on loving a brand that offers so much, yet so little. Also Samantha I believe so was a great person to me in the process. Both personnel did amazing. Not the service. More

No other dealer needed! It was bittersweet that I ended up back at Ciocca Subaru only a year after my first purchase. I was rear ended and my Forester was totaled. Throughout It was bittersweet that I ended up back at Ciocca Subaru only a year after my first purchase. I was rear ended and my Forester was totaled. Throughout the whole process with the insurance company, the employees at both the dealership and collision center were very helpful and concerned. Once I received notification that my Subaru was totaled, I went to the collision center to retrieve my personal belongings, and again was met with sympathy and kindness. From collision, I went straight to the dealership. After looking through the used inventory, I met again with Andy and asked him to find my car. Lucky for me, a brand new 2018 Forester had arrived that morning on a truck and she was the exact car that I lost, only a year newer. Andy was able to get me all the programs and warranties that I had with my first Subaru, keeping my monthly payment similar to the previous one without a downpayment. I cannot thank all of the people at Ciocca enough for their genuine kindness, compassion, and concern in getting me back into my beautiful Subaru! More