Ciocca Volkswagen

Easiest time I have ever experienced leasing a Volkswagen. The staff was very friendly and helpful. It did not seem like a common car dealer transaction. Felt more like a conversation with a close Volkswagen. The staff was very friendly and helpful. It did not seem like a common car dealer transaction. Felt more like a conversation with a close friend rather than a dealer trying to sell me a car. Pleasure to deal with the entire staff I dealt with. Will recommend this group to anyone and everyone that asks. Thanks a lot! Paul P. Chaderton More

Our Salesman Jack Armbruster was absolutely EXCELLENT! He along with the Finance Manager worked the numbers to exactly where I had to be to make the deal. Our daughter was extremely thrilled with her surpri along with the Finance Manager worked the numbers to exactly where I had to be to make the deal. Our daughter was extremely thrilled with her surprise after coming home from vacation, who wouldn't love to get a new 2012 Volkeswagon Jetta!! Thank you again Jack and Faulkner-Ciocca Volkswagon Team. Mario and Denise DiPatrizio More

I have purchased 4 vehicles at dealerships over the years and I can honestly say that I never felt more comfortable with the purchasing process, Norm did an excellent job in listening to what I had to say ab and I can honestly say that I never felt more comfortable with the purchasing process, Norm did an excellent job in listening to what I had to say about what i could afford and the type of car we were looking for, He got right to it and we had a deal in a reasonable amount of time. I feel like I got a fair price and a great car and warranty to go with it. I never left a dealership feeling like i got a great deal until now. I fully expect to use the service department for all our needs for the car throughout it's lifetime. If the service department is as good as the sales and financing staff then I know we will be a lifetime customer at Faulkner-Ciocca. More

Great price, no pressure. Dave was great to work with. Overall experience was good, the dealership went out of their way to locate the car I wanted. Overall experience was good, the dealership went out of their way to locate the car I wanted. More

Dealership was extremely courteous,on time with the vehicle delivery and set up. Received the best price of all VW dealerships in the valley on a high demand TDI vehicle. Excellent job, well done. vehicle delivery and set up. Received the best price of all VW dealerships in the valley on a high demand TDI vehicle. Excellent job, well done. More

Jason was great! Everyone there helped me get exactly what I wanted, GM and sales associate even cleaned the car themselves! Thanks you very much guys! what I wanted, GM and sales associate even cleaned the car themselves! Thanks you very much guys! More

I had an excellent experience at this dealership. The sales guy, Norm was great and informative as were the finance people but unfortunately I cant remember all there names. I Will be getting my cars he sales guy, Norm was great and informative as were the finance people but unfortunately I cant remember all there names. I Will be getting my cars here in the future and plan to recommend family and friends. More

My wife and I were shopping for a 2012 Volkswagen Jetta. We were looking for a particular color combination and trim level. We started our shopping at Faulkner-Ciocca and went to several other dealers to n We were looking for a particular color combination and trim level. We started our shopping at Faulkner-Ciocca and went to several other dealers to negotiate for the car we wanted. None of the dealers we visited had the particular Jetta we were in the market for but all were willing to locate one for us. After a few days of shopping, we received a call from Jack Armbruster at Faulkner-Ciocca and he informed us that they just received a Jetta with almost everything we wanted. My wife and I returned to Faulkner-Ciocca the following day and Jack showed us the car. We really liked the car however, it was out of our price range. We informed him that we were shopping other dealers and had negotiated an acceptable price at another dealer. Jack told us that Faulkner-Ciocca would beat the price. After a few minutes, Jack returned with a price that beat the other dealer. Within minutes we were signing paperwork and would be able to pick the car up the following day. Our experience at Faulkner-Ciocca was excellent! My wife and I would NOT hesitate to recommended Faulkner-Ciocca to anyone looking for a new Volkswagen. Jack was extremely easy to work with and met all of our needs. More

I had been shopping for a new car and via a relationship was pointed to Faulkner. The experience was great Ron and Jack were great to deal with. They had the car as promised ready to go in short order. T was pointed to Faulkner. The experience was great Ron and Jack were great to deal with. They had the car as promised ready to go in short order. The couple hour drive was worth the effort. The deal came together as outlined on the phone and when i arrived the car just needed some detailing and my signatures. Great deal and I will waive the Faulkner Banner proudly. Normally I take the dealer names off of my cars as soon as I get home, but these will stay. More

We actually went so my wife could look at a new car, Jobin was great, but the numbers didn't work. I ended up seeing a Jetta I liked and Jobin moved right to assisting me. Still friendly, never pushy, Jobin was great, but the numbers didn't work. I ended up seeing a Jetta I liked and Jobin moved right to assisting me. Still friendly, never pushy, and just offering information and ideas. We talked quite a few times before I committed to a car between my wife looking and myself and I left feeling satisfied that I was not pushed into a car or deal in anyway. I feel that I got a great deal on my car and everyone was very friendly and helpful. I went to 5 dealerships and this was the best experience for us both. Thanks! More