Ciocca Volkswagen
Allentown, PA
Filter Reviews by Keyword
By Type
Showing 238 reviews
We actually went so my wife could look at a new car, Jobin was great, but the numbers didn't work. I ended up seeing a Jetta I liked and Jobin moved right to assisting me. Still friendly, never pushy, Jobin was great, but the numbers didn't work. I ended up seeing a Jetta I liked and Jobin moved right to assisting me. Still friendly, never pushy, and just offering information and ideas. We talked quite a few times before I committed to a car between my wife looking and myself and I left feeling satisfied that I was not pushed into a car or deal in anyway. I feel that I got a great deal on my car and everyone was very friendly and helpful. I went to 5 dealerships and this was the best experience for us both. Thanks! More
Dave was great, he was really friendly to myself and my parents, and I overall had a great experience purchasing from him. Thank you Dave! parents, and I overall had a great experience purchasing from him. Thank you Dave! More
Working with Alex Szasz was the reason my wife and I Working with Alex Szasz was the reason my wife and I bought a new Jetta from the Faulkner-Ciocca dealership. Alex was friendly, professional, a Working with Alex Szasz was the reason my wife and I bought a new Jetta from the Faulkner-Ciocca dealership. Alex was friendly, professional, and answered all our questions about the car we purchased. And there was no pressure to buy anything we didn't want. Another person we thought was great was Jeff who explained and guided us through the financials and paper signing. More
I recently traded in my 2010 Jetta for a new Jetta and I worked with Jack Armbruster. He was very patient with helping me select the car that fit my needs. The transaction was very professional and smooth. worked with Jack Armbruster. He was very patient with helping me select the car that fit my needs. The transaction was very professional and smooth. More
Dave was very helpful with helping find me my new car. He showed an excellent level of customer service that aided me in making a buying a decision with Faulkner-Ciocca over competitor dealerships. showed an excellent level of customer service that aided me in making a buying a decision with Faulkner-Ciocca over competitor dealerships. More
The entire process of leasing a care was very smooth. Everyone was very helpful and knowledgable. I am once again satisfied with my service at Faulkner-Ciocca. Everyone was very helpful and knowledgable. I am once again satisfied with my service at Faulkner-Ciocca. More
Joe is nice guy! He gave me good experience. I am satisfying my car. He showed good price and good service. I will recommend my friends to visit him. satisfying my car. He showed good price and good service. I will recommend my friends to visit him. More
Have had both a Golf TDI and Jetta TDI serviced at this dealer. This past weekend bought a new 2012 Golf TDI. Private sales of both my prior cars proved that VW's keep value. This dealership and its emp dealer. This past weekend bought a new 2012 Golf TDI. Private sales of both my prior cars proved that VW's keep value. This dealership and its employees are reputable and stand behind commitments they make to customers. They earned my business by putting my needs first and providing years of excellent service on my vehicles. Highly recommend. The GM at this location is very customer focused and goes out of his way to support his staff. More
Dave was a great sales associate. While at the dealership not once did I feel that I was being pushed into something I didn't want. He was helpful from the start to the finish always taking into consideratio not once did I feel that I was being pushed into something I didn't want. He was helpful from the start to the finish always taking into consideration my needs and what price was best for my long term well being. Being in sales myself I am aware that in a commission environment it can be a little hostile. While waiting other associates helped customers that were not theirs showing great team work and creating a great environment. You made the right choice being Dave on board. I will definitely send people his way when given a chance. More
Norm Hughes was very honest and easy to deal with unlike some other salesman I have encountered in the past at other dealerships. It was a very easy transaction and I have to credit the dealership for how some other salesman I have encountered in the past at other dealerships. It was a very easy transaction and I have to credit the dealership for how they conduct business. I have already referred another buyer to Norm. More