Ciocca Volkswagen

We shopped around looking at alot of good dealerships and looked at various makes and models. We ended up going with Faulkner-Ciocca because of the friendly attitude and honest approach. We never fealt press looked at various makes and models. We ended up going with Faulkner-Ciocca because of the friendly attitude and honest approach. We never fealt pressured and I would definately recommend them to anyone. We haven't had to work with the service department but if they are as helpful as Alex in sales and the finance department I'm sure we will be very happy. Keep up the good work! More

I bought a new Jetta from these guys today and it was a good experience. I got a quote online, they didn't try any games with the price after I got there. I never felt pressured to buy, but when I was rea good experience. I got a quote online, they didn't try any games with the price after I got there. I never felt pressured to buy, but when I was ready, they made everything as easy as possible. The finance manager pushed the optional insurance pretty hard, but I suppose that's to be expected from a dealership. Overall, no complaints, and I'm happy to be a new VW owner. More

I was shopping for a new VW GOLF TDI for over three weeks and had been talking to many VW dealers, who only wanted me to "come in for a test drive" where as I wanted to get my pricing in line before I went a and had been talking to many VW dealers, who only wanted me to "come in for a test drive" where as I wanted to get my pricing in line before I went as to ensure we were both in the same ballpark of where I needed to be. I spoke with Chris Fleming via email and then on the phone and had my price worked out before ever stepping foot into his dealership. During the entire process he was responsive, reasonable and overall a pleasure to work with. The night of my purchase, I was treated honestly, respectfully, the car was as described and most importantly, all pre-negotiated terms were honored. Overall, my experience with Chris and Faulkner VW was one of my best car buying experience ever (I've bought 5 new cars in my lifetime so far.) I would highly recommend dealing with them if you're buying a VW. More

I Had gone to another dealer before i went To Faulkner Volkswagen , I was treated Poorly - wasn,t offered a test drive+ the vehicle I was interested in was not explained. I went to Faulkners and had the Volkswagen , I was treated Poorly - wasn,t offered a test drive+ the vehicle I was interested in was not explained. I went to Faulkners and had the opposite treatment, the staff was helpfulhonest and fair with price I reccomend faulkners to anyone looking to buy a vehicle. More

The employees were very helpful and not pushy. They took their time showing me how everything in the vehicle worked, and let me take an expansive test drive so that I could see how the vehicle performed on their time showing me how everything in the vehicle worked, and let me take an expansive test drive so that I could see how the vehicle performed on all types of roads. Overall, it was a great experience and I would highly recommend this dealership to others! More

The Faulker and Ciocca VW Dealership employees made buying my first BRAND new car, exciting, memorable, easy, and stress/anxiety free. I would reccomend this dealership to anyone, even people not inte buying my first BRAND new car, exciting, memorable, easy, and stress/anxiety free. I would reccomend this dealership to anyone, even people not interested in buying a VW. I'm sure once they are there, they will be educated on the outstanding qualities a VW has to offer. More

The dealership and the service on the various VW's I have purchased has been a good experience. I have sent my Daughter there and her future husband all have purchased VW's from this dealership. If the ser purchased has been a good experience. I have sent my Daughter there and her future husband all have purchased VW's from this dealership. If the service or price was not acceptable there are many dealers that have the same cars More

The dealership and staff are very nice and know their cars, it is an inviting dealership. The staff all come to see if you need help but dont pressure you. I have to say Norm Hughes whom we have delt wit cars, it is an inviting dealership. The staff all come to see if you need help but dont pressure you. I have to say Norm Hughes whom we have delt with twice for a new car in the past six months was very helpful and knowledgeable on the two cars we purchased, and he got us the best deal possible. He also has done follow up calls 6 months after we bought the first one in October to see if we are still satisfied. More

We had purchased a Passat from Faulkner back in 2002 and had a very good experience. However, because we live in Whitehall in recent years we dealt with Gilboy. Big mistake! As soon as our lease with Gil had a very good experience. However, because we live in Whitehall in recent years we dealt with Gilboy. Big mistake! As soon as our lease with Gilboy was up we went back to Faulkner. All these years later Alex remembered us!! Alex and Mike did all they could to help us drive away with the car we wanted. We really appreciate that. It's only been a week - but we love our new Jetta! Thank you. More

The price for the CC was great. I would have thought with my excellent credit score (above 800) that I would have gotten a lower interest rate than 3.9 % The Olimpicare service plan for $2350.00 was n with my excellent credit score (above 800) that I would have gotten a lower interest rate than 3.9 % The Olimpicare service plan for $2350.00 was not a very good plan. It covered no wear parts and did not match up to the VW service schedule recomendations. I have since asked for them to cancel the plan, you have 30 deays to cancel with no monitary penality. More