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Ciocca Volkswagen

Allentown, PA

4.2
239 Reviews

1346 Lehigh Street

Allentown, PA

18103

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Showing 239 reviews

January 12, 2022

I had to get a replacement key fob and was quoted a price of $225 all said and done by 2 different employees. Order the key 3 weeks later they still hadn’t called to tell me it was in only to find out it cam More

by jslkybr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Jan 17, 2022 -

Ciocca Volkswagen responded

We apologize for your experience with our dealership. Customer service is our top priority, and we'd like to correct this issue for you. Please feel free to contact one of our managers so they can help you with this matter. We appreciate your feedback.

January 04, 2022

just nowNEWExtremely pleased with the car buying just nowNEW Extremely pleased with the car buying experience. Santiago, the salesman, was very knowledgeable and helpful throughout the experience. More

by Zack221clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago, Tiree
Jan 17, 2022 -

Ciocca Volkswagen responded

We're so glad to see such a great review! Thanks for sharing with us! We're always here to help if anything else comes up!

December 31, 2021

I recently bought a new VW Taos and this was our family 5th car from this dealreship. Tyler Rider made the process easy from the beginning to the end. I did have a problem with a 3rd party service app for More

by M.Atanassova
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ryder, Matt Burgess, Scott Petters
Jan 03, 2022 -

Ciocca Volkswagen responded

We really appreciate you taking time to write us a review! Thank you for the kind words! Let us know if we can help with anything else in the future!

December 09, 2021

I worked with Tyler Rider, he was very efficient and assisted me with the purchase of my Tijuan, it was a easy process compared to other dealers. However I would suggest shopping around for the Finance More

by brandeze
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rider
Dec 13, 2021 -

Ciocca Volkswagen responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

November 18, 2021

I always prefer to buy factory parts for all my cars. I recently spent $125 for an oil feed line for my 2003 jetta tdi. I got roughly 3 months out of it before it went bad and started leaking oil from the More

by kmooney22509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Parts department
Dec 06, 2021 -

Ciocca Volkswagen responded

We apologize for your experience with our dealership. Customer service is our top priority, and we'd like to correct this issue for you. Please feel free to contact one of our managers so they can help you with this matter. We appreciate your feedback.

November 02, 2021

Peter Cole is a knowledable and great salesperson. I am 100% satisfied with the price and the entire sales experience at Ciocca VW. More

by retench
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Collins, Michael Wilson
Dec 06, 2021 -

Ciocca Volkswagen responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

October 30, 2021

Wonderful dealership. They fought to get me in exactly what I wanted and within my budget. As far as my sales rep…..Peter Cole!!! He is the best with the patience of a saint. I highly recommend him. Pleas More

by Dkrevis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Collins, Michael Wilson
Nov 01, 2021 -

Ciocca Volkswagen responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

October 15, 2021

I can't thank Peter Cole enough for making my car buying experience smooth and professional. He immediately understood my concerns and what I wanted in a car. I told him I wanted to leave with a new car, More

by LFerrelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Cole, Tiree Eure
Oct 25, 2021 -

Ciocca Volkswagen responded

We're so glad to see such a great review! Thanks for sharing with us! We're always here to help if anything else comes up!

October 14, 2021

Pete cole helped me and he listened to everything I needed. I asked for specific things that are hard to find for a first time car buyer and he delivered! If he has something to work with he’ll find yo More

by Sir_wilt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Collins, Michael Wilson
Oct 25, 2021 -

Ciocca Volkswagen responded

We're happy to hear it! Thanks for taking the time to share your experience with us! If there's anything else we can do to help just let us know!

September 27, 2021

My experience was outstanding. Everything was discussed and explained very thoroughly and they helped me get into a car payment that i wanted to be. very fast and efficient service. More

by ocayetano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Octavio Cayetano
Oct 04, 2021 -

Ciocca Volkswagen responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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