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Circle BMW
Eatontown, NJ
4,423 Reviews
Circle BMW, owned and operated by Tom DeFelice since 1980, is dedicated to excellence in all phases of the BMW ownership experience: sales, service, parts, accessories, lifestyle products and lifetime customer support. Serving customers in Central New Jersey, Circle BMW is one of the tri-state area’s leading luxury automotive dealerships and a four-time recipient of the prestigious BMW Center of Excellence Award for achieving outstanding levels of performance and customer service. In addition to new vehicles, Circle BMW offers Certified Pre-Owned vehicles that meet demanding standards for resale. Our award-winning Service Department is among the top in the nation and is proud to employ the largest staff of BMW Master Technicians in New Jersey. Circle BMW is one of the largest BMW authorized stocking dealers of original equipment parts and accessories in the region. Learn more at circlebmw.com and connect with us on Facebook.com/CircleBMW, Twitter.com/circlebmwsales, Instagram/CircleBMW and YouTube.com/circlebmw.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,423 reviews
February 01, 2023
Long time BMW customer but first time buying one at Circle BMW. Couldn’t be happier. Charles Catania is an amazing sales advisor! Stands by his word, super responsive, and made my experience awesome. T Circle BMW. Couldn’t be happier. Charles Catania is an amazing sales advisor! Stands by his word, super responsive, and made my experience awesome. Thanks for finding me the car of my dreams. More
by amitg779
Employees Worked With
February 01, 2023
Best car buying experience ever. Quality mixed with ease, knowledge and pleasure. They had my best interests in mind Quality mixed with ease, knowledge and pleasure. They had my best interests in mind More
by dmfab
February 01, 2023
I’ve purchased 5 cars from here and have had great experiences each time. Exceptional, over the top customer service. Highly recommend Charles Catania. Incredibly friendly and easy to work with. Thi experiences each time. Exceptional, over the top customer service. Highly recommend Charles Catania. Incredibly friendly and easy to work with. This is how a car dealership should be run. More
by bradmarie
Employees Worked With
Other Employees :
Andrew Kim, Jon Catania, Adriana Barile
January 31, 2023
Anthony the salesman was awesome. Very knowledgeable and friendly.HIghly would recommend him to friends and family. Very knowledgeable and friendly.HIghly would recommend him to friends and family. More
by Laceylady1
Employees Worked With
January 31, 2023
I had an amazing total car buying experience at Circle BMW. The process was succinct and seamless. It is a family atmosphere where every team member knows their space very well and truly cares about their BMW. The process was succinct and seamless. It is a family atmosphere where every team member knows their space very well and truly cares about their customers. I really felt comfortable and at home at Circle BMW. I am a customer for life and will refer friends and family for sure. A few people to mention by name are: Charles Catania - Client Service Advisor, who was patient, informative, and an absolute pleasure to work with. Explained every detail thoroughly and made sure I understood everything, while at the same time being mindful of my schedule/time. Excellent experience. Nora Bullock - BDC Manager, is the sole reason I came over to Circle after 15 years with another BMW dealership. Her ability to be patient with me but still get me what I needed when I needed it, was huge. She used all her resources and team in relentless fashion but never gave me anything but fantastic customer service. More
by stevebarody
Employees Worked With
Other Employees :
Laura Fluor, Hon Fung, Adriana Barile
January 31, 2023
Jim Hirsch in sales was responsive and a pleasure to work with. Andrew Kim in finance had me in and out in the matter of minutes. with. Andrew Kim in finance had me in and out in the matter of minutes. More
by EEEJD
January 31, 2023
Rue was excellent with help and got my car fixed with excellent service and care! excellent service and care! More
by Brenda J
January 31, 2023
Dan Angelozzi and James Hirsch really “Stepped Up” to make sure that my BMW buying experience was a satisfying one… They went Above and Beyond and I highly recommend them and Circle BMW to anyone and ev make sure that my BMW buying experience was a satisfying one… They went Above and Beyond and I highly recommend them and Circle BMW to anyone and everyone in the market for a vehicle! More
by Freddie
January 30, 2023
Charles was wonderful in getting me out of my BMW X3 and into a brand new 2023 BMW 540! Thanks Charles!! into a brand new 2023 BMW 540! Thanks Charles!! More
by Pzak01
Employees Worked With
January 30, 2023
Simply splendid buying process. Quick, easy, professional, and exciting are just a few words we have regarding our experience. Jim was entertaining as well as informative and reall Quick, easy, professional, and exciting are just a few words we have regarding our experience. Jim was entertaining as well as informative and really seemed to care about our needs. The entire staff at Circle BMW was very hospitable. Thank you More
by Joanne
Employees Worked With
