Circle Infiniti - Service Center
West Long Branch, NJ
788 Reviews of Circle Infiniti - Service Center
Consistent great service John and team of Pam, Ann and Todd provide outstanding service on a consistent basis. If word of mouth is the best form of advertisement then I cannot John and team of Pam, Ann and Todd provide outstanding service on a consistent basis. If word of mouth is the best form of advertisement then I cannot say enough good things about this team More
Service Department A+ I've done several service appts with Pam Crisafulli, she's professional to the point and takes care of her customers. The service there is great. I've I've done several service appts with Pam Crisafulli, she's professional to the point and takes care of her customers. The service there is great. I've also worked with the parts department and they are awesome. A+ in my book. More
Greal Deal, Oustanding Service! I bought a 2012 G37sX from Irwin back in June 2012. The deal I got was awesome. To this day I tell me friends. Of course, after the purchase came the I bought a 2012 G37sX from Irwin back in June 2012. The deal I got was awesome. To this day I tell me friends. Of course, after the purchase came the service intervals. This can be the source of much angst as many of us with considerable experieince know all too well. While the deal is the first step, and a critical one, it's pretty much over after the sale. The service intervals however are where the longterm relationship is built. I could tell right away, and continue to see to this day, that this is something Circle Infiniti places great awareness on. Every service interval (67,500 miles now) was top shelf. No xx of any kind. I deal mostly with John, but have also dealt with the rest of the service staff. They all treat you with respect and transparency. I have never left asking myself "what the xxxx just happened?". Every service interval, I go in asking a lot of questions. Being in IT, I think analytically, and I can tell when I'm being xxxxxxxxxxx. That just doesn't happen. All my questions are answered fully. No added nonsense about extra repair work I need (but really don't). I've been driving since 1977, and have accumulated a vast body of experience with having my vehicles worked on by various dealers and mechanics. Circle Infiniti is without question the best thus far. I plan on buying my next car from them (be ready Irwin :) ) and have every confidence that the subsequent service interactions will continue to not only meet, but exceed my expectations. Thank you all, Mike Kunert More
Service Experience I usually receive exceptional customer service each and every time I bring my vehicle in for service. I have a tendency of gravitating towards a young I usually receive exceptional customer service each and every time I bring my vehicle in for service. I have a tendency of gravitating towards a young lady buy the name of Ann Marie Trapani. This morning, I arrived earlier than expected and Ms. Trapani did arrive until after I departed. A Mr. Todd Rovinsky assisted me and was exceptionally helpful. He phoned me periodically providing me with updates and made the overall process painless. Upon my return to pick up my vehicle, Ms. Trapani was not in and she picked up where Mr. Rovinsky left off. Exceptional service!!! My overall experience was a favorable one working with these two individuals. More
Excellent service is the norm I brought my car in for routine service and was treated to first class treatment as usual. John DiLieto was excellent as he has always been in the pa I brought my car in for routine service and was treated to first class treatment as usual. John DiLieto was excellent as he has always been in the past. More
service Always A pleasure dealing with Pam Crisafulli in Service. She goes above and beyond her job. She is why i want to buy a new Infiniti. Always A pleasure dealing with Pam Crisafulli in Service. She goes above and beyond her job. She is why i want to buy a new Infiniti. More
Service John always makes my service experience as painless as possible. No one really enjoys coming in for an oil change and tire rotation, but your service John always makes my service experience as painless as possible. No one really enjoys coming in for an oil change and tire rotation, but your service teams always puts a smile on my face as does my Q70S. Keep up the great work John!! More
Service excellent service and very timely. John was great to deal with during my visit to infinit. I felt very comfortable in dealing with all of the staff. excellent service and very timely. John was great to deal with during my visit to infinit. I felt very comfortable in dealing with all of the staff. More
Great Customer Service John, Anne and the whole service department at Circle are professional, friendly and completely customer focused. They go out of their way to ensure t John, Anne and the whole service department at Circle are professional, friendly and completely customer focused. They go out of their way to ensure that every detail from start to finish is handled with a smile... Highly recommend Circle! More
Great Job as always...great job! Ann is my goto girl. She answers all my questions and addresses all my concerns. My car is well maintained and continues to run as always...great job! Ann is my goto girl. She answers all my questions and addresses all my concerns. My car is well maintained and continues to run beautifully! More