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Circle INFINITI - Service Center

4.9

496 Lifetime Service Reviews

300 State Hwy 36, West Long Branch, New Jersey 07764

496 Reviews of Circle Infiniti - Service Center

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November 15, 2019

"Always great service when having to deal with Pam and/or..."

- Robyndelgado2918

Always great service when having to deal with Pam and/or John!!! They are always ready to assist you with anything you need and I can always count on them to help!

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Yes
Employees Worked With
November 06, 2019

"Great dealership. Great service team. Brought my car in..."

- Rechree

Great dealership. Great service team. Brought my car in for service and change of tires. They always keep you updated on vehicle. Let you know what's going on.

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Yes
October 31, 2019

"Always great service"

- Pucknut666

John takes great care of us as we have 2 vehicles we get serviced here. I am someone who likes to be kept in the loop, stuff happens, just let me know. John is always letting me know what’s going on. They always have a clean loaner ready for me and their valet (mostly deal with Yuri) is great. Even if John is out for some reason, the rest of the staff is always warm and accommodating. Of course the waiting area is great and all the other things you would expect of a high end dealership. Without sounding cliche, it is like being welcomed by family each time I go.

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Yes
Employees Worked With
Other Employees : Yuri (valet - awesome)
October 30, 2019

"Service"

- james.h.crupi

GREAT service. I have been going to John for over 10+ years. Great service and right to the point. I will keep going to Circle for service.

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Yes
Employees Worked With
October 29, 2019

"Excellent service"

- Reeves

I have been to this dealership multiple times over a couple of years. My service writer is Pam C. I have had a couple others and they are all good. And the dealership overall gives excellent service from the minute you pull in. The valet guys are great. Through the whole experience it’s top-notch start to finish. I have to say that Pam C . Goes above and beyond the call of service She is so informative and so knowledgeable. You can just tell she’s been around the car business for a long time. She makes me feel comfortable and never leaves the question in my head about anything that I have had done. I can’t say enough good about this place. Two thumbs up!!

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Yes
Employees Worked With
October 19, 2019

"Wonderful Dealer and Incredible Customer Service"

- Ellen C

I cannot say enough wonderful things about Circle Infiniti. Today was my 2nd. visit and not only was the service extremely fast, but everyone in the dealership is very professional, friendly and knowledgeable. The waiting area is spotless and they supply every possible refreshment you could want, from breakfast through lunch. It was very easy to book an appointment and overall I am 100% pleased that I chose to take my vehicle to Circle Infiniti. And lastly....the car wash is not just an ordinary wash. They detailed my entire car!!! Great start to the weekend.

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Yes
Employees Worked With
October 13, 2019

"Best customer service from Anne"

- S Rochford

Infiniti makes everything so easy. Scheduling service, loaner cars, approval of items needing attention. Swift processing of service. Anne Trapani in service is the absolute best. I would never dream of going to anyone else. She’s personable, efficient and just gets it! Attentive and offers her best opinion on needs. She’s the greatest. You are lucky to have someone so passionate and committed. ive dealt with a lot of service reps who don’t even come close!!!

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Yes
Employees Worked With
October 07, 2019

"In for routine maintenance, as always my service rep Pam..."

- Envieddesigns

In for routine maintenance, as always my service rep Pam C. Took great care and provided excellent customer service, from scheduling to check out it’s always smooth. The new facility is great always clean and everyone is friendly. A+

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Yes
Employees Worked With
September 25, 2019

"Great Customer Service"

- Richard

Went into Circle Infinity for a battery for my key. Spoke to John Dilieto Jr and he took care of it immediately. I asked him how fast I could get the car serviced and he said right away and it would be about an hour or so. I inquired about using a service car, he told me it normally requires a day or so notice to have one available. Instead of just saying "No", he looked into it, and found a car that was available. The dealership took care of the service, John called me right away when the car was ready, and I couldn't have appreciated it more. There should be more people like him in the business world. Thank you very much -Richard Stafford.

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Yes
Employees Worked With
September 19, 2019

"Always a Pleasure"

- busymama

Quick and pleasant as always. I have never had a bad experience at this dealership. All the staff are amazing and I go especially for ANN b/c she's the best. Very honest and straight forward. Thank you ANN!

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Yes
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