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Circle Infiniti - Service Center
West Long Branch, NJ
697 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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697 Reviews of Circle Infiniti - Service Center
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September 13, 2023
Consistant superior service - I've had no issued since 2015 with this dealership. My latest infiniti QX50 had a lane departure malfunction, I called and within a few days (because of my schedule - they of 2015 with this dealership. My latest infiniti QX50 had a lane departure malfunction, I called and within a few days (because of my schedule - they offered the next day) they had me in with a loaner. You EXPECT certain attention with a luxury vehicle, but Mike (and Tony the GM) handled the process with exceptional expertise. I was contacted regulary. My car was available as promised with no suprises - No, I am not family - but I could not have asked for more. THANK YOU I probably will not need anything more than routine oil changes from this point, but its nice to know no matter what the issue it will be handled quickly and professionally. Buy the way - my car looked like NEW when I picked it up! More
by Dom Fantozzi
Employees Worked With
Helpful September 03, 2023
Excellent service. Quick and efficient. Concierge service was fantastic. The work was done within a day. All payment and approvals weee digital. Which I prefer. Quick and efficient. Concierge service was fantastic. The work was done within a day. All payment and approvals weee digital. Which I prefer. More
by Rms4937
Employees Worked With
September 01, 2023
JP Piccininno of cirlce Infinity has always been an excellent representative of this dealership. He treats me with respect and is always very knowledgeable in answering my questions. I always leave C excellent representative of this dealership. He treats me with respect and is always very knowledgeable in answering my questions. I always leave Circle Infinity with a smile because of his great service! More
by Katassey
Employees Worked With
August 31, 2023
JP and Joe N are the absolute best at Circle Infiniti! ! JP is always accommodating anytime I need something and he makes sure I have everything I need and Joe N talks me through the whole process and repa ! JP is always accommodating anytime I need something and he makes sure I have everything I need and Joe N talks me through the whole process and repairs to make sure I understand and am having my concerns addressed. I always wait for BOTH of them so I know I’m getting the BEST service!! Thank you More
by Lexcoupe96
August 26, 2023
Honest and very competent service; was informed of need to replace air filters prior to replacing them upon my consent. Fees were reasonable and my wait was minimal. Very pleased as usual. to replace air filters prior to replacing them upon my consent. Fees were reasonable and my wait was minimal. Very pleased as usual. More
by paternoster103
August 26, 2023
Circle Infiniti delivers outstanding customer experiences. They go above and beyond every time I go there. I found myself with a tire issue late Wednesday night after work and thankfully they hav experiences. They go above and beyond every time I go there. I found myself with a tire issue late Wednesday night after work and thankfully they have someone in service who was able to take my car and at that late in the night give me a loaner car so that I could get to work the next morning. They always go the extra mile. That’s why I recommend all my family and friends and will continue to be a very happy return customer.. More
by lmell1016
July 27, 2023
I worked with Joe Piccininno/323 and he was amazing. My car was fixed and the extra work was completed quickly. Great staff! My car was fixed and the extra work was completed quickly. Great staff! More
by Heather Perry
Employees Worked With
July 27, 2023
I worked with Joe Piccininno/323 and he was amazing. My car was fixed and the extra work was completed quickly. Great staff! My car was fixed and the extra work was completed quickly. Great staff! More
by Heather Perry
Employees Worked With
July 22, 2023
Great dealership, clean facility, nice lounge/waiting area and friendly staff. Always great customer service. area and friendly staff. Always great customer service. More
by Envieddesigns
July 13, 2023
Fantastic dealership from the sales department, service department and parts department. My family have been customers for 20 years purchasing new and used vehicles,, leasing, and parts. I actually enjoy department and parts department. My family have been customers for 20 years purchasing new and used vehicles,, leasing, and parts. I actually enjoy going to Circle Infiniti and through the years have got to know the staff by name. The facility is always clean and welcoming, stocked with treats and great coffee for the customers and a great place to chill out when my vehicle is serviced. It's a pleasure to be a customer of this dealership!!!! Because of my long relationship with Circle Infiniti, I have interacted with everyone in the service department at one time or another. Great Staff!! More
by jleept109
Employees Worked With
