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Circle Infiniti - Service Center

West Long Branch, NJ

5.0
566 Lifetime Reviews Review Dealership

566 Reviews of Circle Infiniti - Service Center

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February 17, 2021

"Excellent dealer ! Been coming here for years and..."

- Meral Y.

Excellent dealer ! Been coming here for years and everyone makes you feel like family . Entire service department is excellent and such a delight to work with , I never have to worry about my car they always have everything taken care of and such trustworthy .

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Yes
February 16, 2021

"Thank you to Circle Infiniti Service Department for the..."

- bibgripladies

Thank you to Circle Infiniti Service Department for the A+ customer service and experience. Joe, Ann and Pam went above and beyond with the maintenance and repairs for my vehicle. Also love the valet pick up/drop off service. They made the process easy, convenient and enjoyable. This is why I always return to Circle Infiniti!

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Yes
Employees Worked With
February 10, 2021

"Always excellent service! The team at Circle Infiniti is..."

- Patrick

Always excellent service! The team at Circle Infiniti is always thorough and courteous. You can ask for a better service experience. We are extremely pleased with everyone, but a special shoutout to Joe!

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Yes
February 10, 2021

"I have to say every time I go in for service, Joe Nazzaro..."

- Mat A

I have to say every time I go in for service, Joe Nazzaro makes the experience so easy and seamless. He is very helpful and accommodating to whatever we need to be done. He is on point when our vehicle is ready and fully explains the work that was completed as well as what needs to be done. Thank you as always to Joe!

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Yes
Employees Worked With
January 28, 2021

"When you drop off a car, one expects familiarity. Circle..."

- KMROC

When you drop off a car, one expects familiarity. Circle Infiniti goes above and beyond! Yuri greets you with a smile and a nod, and then Joe meets you at your door to review why you came to the dealership. Their work is courteous and prompt; not robotic and void. There is limited contact during this time of Covid which is a relief! A text comes when the car is ready, and, not matter who is on duty, whether it be Pam, Ann, Joe or JP, you know that the familiarity and courtesy is extended and you'll be sent off with a smile! I recommend Circle Infiniti!

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Yes
Feb 11, 2021 -

Circle INFINITI responded

Kmroc, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Circle Infiniti, Inc.! We are so happy to hear you felt comfortable during your visit. During these difficult times, customer safety and comfort is our #1 goal. We are so happy to hear we were able to meet your expectations.

January 26, 2021

"The people in the service department that have taken care..."

- dnelsongto

The people in the service department that have taken care of me, Pam, JP and Ann Maria are very helpful and friendly. No matter who takes care of me they always go above and beyond. Excellent experience every time.

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Yes
Feb 11, 2021 -

Circle INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 25, 2021

"Joe Piccininno was awesome!! Friendly, helpful, courteous..."

- GinaI

Joe Piccininno was awesome!! Friendly, helpful, courteous and explained the problem in great detail so i can better understand what was done. Definitely an excellent employee!

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Feb 11, 2021 -

Circle INFINITI responded

Ginai, thank you for your kind review; we are happy to pass along your comments to Joe P and the team here at Circle Infiniti, Inc.!

January 21, 2021

"I visited today for help with car tire warnings and..."

- brown48

I visited today for help with car tire warnings and several minor questions regarding my new lease JP addressed all questions and made changes to tire gauges,and secured new mats for my car. Needless to say especially in this environment I not only felt safe but secure with my new inifinity.

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Yes
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Feb 11, 2021 -

Circle INFINITI responded

Brown48, thank you for sharing your positive experience! Thank you again for the great review!

January 16, 2021

"Service and Sales team are true professional. They are..."

- Gmarmer316

Service and Sales team are true professional. They are always going above and beyond to take care of customers. Loyal and trustworthy dealership! Give them a A+

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Yes
Employees Worked With
Feb 11, 2021 -

Circle INFINITI responded

Gmarmer316, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Circle Infiniti, Inc..

January 04, 2021

"I've been a customer for more than 15 years; would never..."

- TENAJ57

I've been a customer for more than 15 years; would never go elsewhere for my vehicles; I also have my RAM truck serviced here, in addition to my Infiniti. Prices are competetive, service is spot on and a loaner vehicle is always readilty available. Appointments are most times same-day for me, without any delay!

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Yes
Feb 11, 2021 -

Circle INFINITI responded

Tenaj57, we are so happy to read such a great review about Circle Infiniti, Inc.! Thank you so much again for your feedback! We hope you have a great day! Best Regards, Frank Gandolfo

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