
City Automall Ford
Columbia City, IN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
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Great customer service and support! I’ll you again in another 4 to 5,000 miles! I’ll you again in another 4 to 5,000 miles! More
City Chevy is such a professional dealership with personable and knowledgeable salespeople. Anytime we’ve ever had to call with a follow up question due to our lack of knowledge they’ve always steppe personable and knowledgeable salespeople. Anytime we’ve ever had to call with a follow up question due to our lack of knowledge they’ve always stepped up and explained the issue away. If we need one on one time with any person they always stop what they are doing and help immediately. We have recommended Ale Brito several times to our friends and have never regretted recommending her to help. Kasey runs a great dealership and his commitment to us has made us commit back to City Chevy. Great dealership great salespeople. Also Christian in service is outstanding! I could list more employees but quite honestly everyone who works there is a committed employee. More
the reason I bought my car at city auto was because of the service. not as good as it use to be, but still better than most. like that it is open on saturday and they will bring me home and pick me up f the service. not as good as it use to be, but still better than most. like that it is open on saturday and they will bring me home and pick me up for long appointments. somewhat disappointed in detailing. windows are always streaked. More
The service manager was very helpful getting our truck in and repaired quickly knowing we needed to pull our camper with it in 3 days and repaired quickly knowing we needed to pull our camper with it in 3 days More
Craig did an awesome job working with us, he made sure the vehicle was everything we wanted! City Ford was very professional and quick with the whole process. Thank you again! the vehicle was everything we wanted! City Ford was very professional and quick with the whole process. Thank you again! More
I have never been treated so well anywhere. Blake was so kind and helped me so much. Your finance guy and today your mechanic have all been just amazing. They have changed my view on buying a c Blake was so kind and helped me so much. Your finance guy and today your mechanic have all been just amazing. They have changed my view on buying a car. I can't thank all of them enough for all the help they gave. I am fostering 5 boys and needed something bigger and reliable and Blake made sure I got exactly that. Thank you More
I came in recently for an oil change and was surprised how fast the service was. I was in and out within 35 minutes. Greatly appreciated that. how fast the service was. I was in and out within 35 minutes. Greatly appreciated that. More
Good deal for basic services, yet stay away for more serious mechanical work if you have access to a smaller shop that can perform the work to the same standard. You pay too much for ridiculous overhead serious mechanical work if you have access to a smaller shop that can perform the work to the same standard. You pay too much for ridiculous overhead costs that the business dealership incurs. The beautiful establishment you are sitting in comes at a high price that is passed-off onto you, the paying customer. I recommend taking a bag of that “free” popcorn that you see, regardless of whether you intend on eating it or not. They do a very good job, but you better dig deep to enjoy the services City Ford of Columbia City, Indiana offers. I’ve had more involved preventive maintenance done here like a transmission flush, all-the-way to basic tire rotation and oil change. Everything has always been done with great care and quality throughout the years, except for communication. I paid 80 dollars for the Ford Works Package and was never verbally told about a possible main seal oil leak, yet I was verbally told about this during a 60 dollar, basic oil change. You’re paying an extra 20 for direct, verbal communication from a representative about what’s going on with your vehicle. That’s the good and the bad I’ve personally experienced with this establishment. More
They were awesome! Got me a good deal on what I wanted and needed, thanks Got me a good deal on what I wanted and needed, thanks More