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City Automall Ford

Columbia City, IN

4.9
1,935 Reviews
Whether you want to purchase a new or pre-owned vehicle, you'll see our approach is different from the moment you walk into City Chevrolet or City Ford in Columbia City. Our main objective is to place you behind the wheel of the Chevrolet, Ford or one of our many pre owned vehicles that is right for you. We are a full service dealership and can assist you with finance, service and parts as a Fort Wayne Chevrolet source. City Chevrolet is located at 3040 E Business 30, Columbia City, IN, 46725 a convenient drive from the surrounding cities. Call us today to schedule a test drive! Columbia City and Warsaw Chevrolet Vehicle Source Our Columbia City Chevrolet dealership has an array of new Chevrolet models just awaiting your arrival! You can see many of the popular Chevrolet models like the Impala, Silverado and Equinox. Indulge yourself and test-drive the vehicle of your dreams. Our friendly and knowledgeable sales team will work with you on pricing and financing within your necessary budget. Warsaw customers, City Chevrolet invites you to browse our inventory online from the convenience of your own home. Be sure to take a look at the current online Chevrolet Specials - our cost saving promotions are always changing! Large Inventory of Certified Pre-Owned Vehicles If you are in the market for a pre-owned vehicle, then look no further than City Chevrolet. We have an extensive selection of certified pre-owned cars for Fort Wayne, Warsaw and Auburn customers. We have a variety of makes and models right here on our lot. We can examine what features are high priority on your pre-owned-car. Looking for a Deal? Check out our vehicles $10,000 or Less! Our friendly sales team will help you find the best pre-owned SUV, car or van that we have to offer. Stop by our Columbia City Chevrolet dealership today to test-drive one of the used vehicles available on our lot. City Chevrolet Financing Our finance team is eager to assist you with their credit requests. We h
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3040 E Business 30

Columbia City, IN

46725

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Showing 1,935 reviews

July 23, 2023

I am a returned customer. My experience was good 7 years ago and it was great this time around as well. Zachary was very professional and very knowledgeable as well as extreme More

by Pathbot1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Byerly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!

July 22, 2023

A great place to do business with. Kylee was awesome. She help me to get everything I wanted. I will definitely go back and work with Kylee when lm ready for a new or used vehicle. More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylee Finch
Jul 25, 2023 -

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

July 22, 2023

Appreciate the fast service, the professionalism, the friendly attitude and the reasonable pricing for the quality work. More

by MHUFFMANSURVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Hively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

City Automall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 21, 2023

I have always had a great experience with the service department. Rob is always on top of everything. More

by lnnagfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armbruster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Huntley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bowes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Mulder, Nichole Rider
Jul 25, 2023 -

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. We hope you have a great day!

July 21, 2023

Had to have the engine replaced in my 17 MKZ. It was replaced under the factory warranty; however, I asked about what kind of warranty would be on the new engine and as I have an extended warrant More

by mashie55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Armbruster
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

City Automall Ford responded

Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (260) 244-5111 to discuss your concerns, as your satisfaction is of utmost importance to us.

July 21, 2023

Very good but there was less than 1/16 of a tank of gas in it . More

by whiteha2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Byerly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant Husted
Jul 25, 2023 -

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Jul 25, 2023 -

whiteha2020 responded

Blake Byerly was great to work with. I appreciate working with someone that wants to be sure the vehicle fits our needs . I have recommended him to friends that may be in the market . The gas thing wasn't that big of a deal for me and Blake has already rectified that issue. Thanks Blake

July 20, 2023

Great customer service and the easiest auto purchase experience we’ve had! Everyone was very genuine and we felt at ease the whole process. More

by Ktooley1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

July 20, 2023

I felt very comfortable dealing with City Chevrolet. They had the SUV I was looking for and were willing to make a deal happen that I was happy with. Zachary Ott was very professional to deal with and a More

by greenacre6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Smith
Jul 24, 2023 -

City Automall Ford responded

We are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

July 20, 2023

Zach did a great job working with me on finding a great vehicle at a good price! More

by Sallamander84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

July 19, 2023

I have already submitted this review. It took me 2 days to get my seat readjusted after the service tech took it upon himself to redo every setting. More

by ANNETTE.SHULER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Armbruster
3.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Gradeless
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

City Automall Ford responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (260) 244-5111 to discuss your concerns, as your satisfaction is of utmost importance to us.

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