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City Automall Ford

Columbia City, IN

4.9
2,093 Reviews
Whether you want to purchase a new or pre-owned vehicle, you'll see our approach is different from the moment you walk into City Chevrolet or City Ford in Columbia City. Our main objective is to place you behind the wheel of the Chevrolet, Ford or one of our many pre owned vehicles that is right for you. We are a full service dealership and can assist you with finance, service and parts as a Fort Wayne Chevrolet ...
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Today: 8:30 AM - 7:00 PM Closed Now
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3040 E Business 30

Columbia City, IN

46725

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Showing 2,093 reviews

July 01, 2023

I was greeted with smiling faces and very pleasant people. Kylee was so very helpful and friendly. The showroom was stotless and nice. Everyone I had to deal with was awesome. More

by smm1968qr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis was super and very helpful., Kylee Finch
Jul 05, 2023 -

City Automall Ford responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 01, 2023

Kylee was fantastic to work with! She wasn’t pushy and was easy to talk to about what I wanted in a vehicle! Thanks, Kylee!! More

by mpepper1994
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kylee Finch
Jul 05, 2023 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to Kylee here at City Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

June 30, 2023

This is my second purchase from Kylee, she is fantastic and takes care of her customers! Excellent service and an excellent sales person. I will only buy from her. More

by Phil.snep1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Franke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Castillo, Kylee Finch, Alejandra Brito, Charles Smith
Jul 05, 2023 -

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

June 30, 2023

They were not truthful and did a really poor job with basic maintenance/inspection. The cars they sell are junk. More

by dicken1800
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jeff Franke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Jatala
Jul 05, 2023 -

City Automall Ford responded

We are disappointed to hear that you did not have a more positive experience with us at City Chevrolet. We'd like the opportunity to turn your experience around. Please reach out to us at (260) 244-5111 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 30, 2023

All around great experience. Very friendly and helpful in many ways. Will recommend to everyone. More

by jordanbeach
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Charles Smith, Mo Jatala
Jul 05, 2023 -

City Automall Ford responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

June 30, 2023

It was a great experience from the second I walked in the dealership. I will definitely be coming back in the future! More

by DW
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Zachary Ott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Byerly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

City Automall Ford responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

June 30, 2023

I would definitely recommend City Ford to anyone looking for a vehicle. They are very friendly and courteous. More

by CAROLANNVINING
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Travis Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Payton
Jul 05, 2023 -

City Automall Ford responded

Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

June 30, 2023

I stopped into City Ford because I could not get my radio/ Apple car play to work because Fort Wayne Toyota did not help me. City ford did quickly and efficiently without the hassle. I will be coming h More

by mklimek
Recommend Dealer
Yes
Employees Worked With
Travis Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylee Finch, Joe Payton, Alejandra Brito
Jul 05, 2023 -

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

June 29, 2023

Very knowledgeable techs. Service department communicated great. They understood my extenuating circumstances and provided prompt information. More

by HOOAHEXTREME
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Lonsbury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Hively
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

City Automall Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 29, 2023

In February we bought our Ram 1500 & had excellent service from Zach, so we knew we wouldn't go anywhere else when contemplating updating our second vehicle. We went in & asked for Zach, but unfortun More

by hollymyersdolby
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Dau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandra Brito
Jul 03, 2023 -

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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